is not accustomed to getting snow, but there were no attempts made to clean up the snow in the parking lot, sidewalks or entrance

pet fee was only $7

charge for visitor n will change their visitor fee pet fee daily

charged a security deposit and pet fee for a room that was already nasty

besides the slow elevators and not much parking everything is okay

room service on 2 occasions order not complete and had to call back do not disturb sign on door

i like the location and the room service.

called room service for a hair dryer and never recieved one. our coffee maker was nasty filthy!

clean; beds are the best; and for a bonus, my granddaughter was able to take a swim in the indoor pool in march

i loved that it had an indoor pool, but the indoor pool was pretty small if there is anyone else there at all

swimming pool not open

and the pool was not in use on the 4th of july weekend

no swimming pool opens

wifi was slow, but at least it worked

the pool was closed. other then that it was all good.

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even got offered towels for the pool

pet fee is very high breakfast could use some improvement

they asked for $25 pet fee per pet, and we ended up confining our cat babies in the bathroom

plenty of parking

the pool not clean.

off interstate, simple and clean, comfortable rooms and bed, nicely lit parking with nearby gas stations

usage)waffles always a go too.

easy parking

parking

could visibly see a guy doing drug deals in the parking lot

the breakfast was delicious and i slept like a queen.

shady looking characters in parking lot

come tell my neighbor to stop yelling at her babies awful experience i could not use treadmill in gym they were all

very clean, friendly, great breakfast

needs valet parking, microwave in room , room service, restaurant., better bar

pool was small. kids everywhere. no breakfast.

pool was small. kids everywhere. no breakfast.

pool was closed. no breakfast. no microwave in room

the pool needed to be cleaned

then we wanted room service for in the morning and the staff downstairs asked us why we would want to pay for that

they have a full restaurant inside the hotel they also have room service if you didn't want to leave your room

i loved the cleanliness of the room, front desk/ lobby area, & the room service!

i always love room service. great location. friendly staff & very clean room.

they also have room service from the two restaurants on premise

originally stated there was room service, but it turned out to be only a small number of bar foods and pizza

clean, breakfast and happy hour every day, swimming, ice dispensers on many floors eliminating room service and/or going down many floors to get ice

was clean,comfortable, and room service was great

stocked hot breakfast buffet with lots of variety, comfortable beds, quiet in our room, no room service charge for ordering from bar menu

beds, complimentary shuttle, quiet, no room service surcharge when ordering from bar

breakfast so-so. continental style, basic, no signature dish/ food. catering for the masses

the pool was well taken care of and a fun place for my kids to play

the pictures on line looked nice and showed a pool

good breakfast with great coffee and a nice eating area

the kids loved the pool

ended up putting food in refrigerator and paying extra money on room service that i didn t plan

room service was great

bed was comfortable to our liking we ordered room service and food came quick and hot

loved the bed and efficient room service.

the cleanliness, the friendly staff, and the room service was excellent!

room service, having a suite i expected to at least have coffee and room service

staff, location, room service, lovely hotel

no room service

free parking

parking

did not like having my room number on the parking pass that needed to be placed on my vehicle's dashboard

was told that the swimming pool was open but was informed it was would not be open when we checked in

it was really dark in the parking area

room with balcony was awesome and had a great city view (pictures included,) ordered off of the room service menu (+) room service was quick and our breakfast was delicious (+)room service was awesome (-)extra blankets, parking was confusing and extremely full, room service closed too early, no fridge or microwave, no hair dryer, parking was almost $15 per (-) room service won't deliver water to rooms (-)room service is a joke (-)to discover that there were no refrigerators in the room making it very difficult without room service as an option (-) wasn t able to get room service due to inadequate staffing (-) also disappointed in no room service (-)room service has to be requested and was not told at checking, very disappointed to come back to a

great shuttle driver who went above & beyond to help us

brunch only menu was underwhelming and bar service not available until 4 pm—after brunch

were attending an event at the verizon arena and it was close to the venue and the shuttle was very convenient

the gym was nice but i d 3 treadmills only one worked

room service never came to see if we need any towels etc

room service not good /ac not working well/ front desk didnt answer my call

rooms, there s people smoking weed and using drugs all over the place, didn t have the clean room service, it s nothing like the pictures, the breakfast wasn t worth the

staff friendly and helpful, management very helpful room serviced and clean everyday, air cold

hotel is unserviceable, and on top of that they stated charging a $25 pet fee

the room service meal plates were never taken up

room service, put tag on door, never received it

we ordered room service and had to go pick it up in the bar

tried calling room service for breakfast

to order room service the lady that answered the phone was very rude about the menu in the room was no good

everything was very clean. very comfortable. i loved the breakfast the next morning.

breakfast and pool

i didn't like the one way parking lot. that is all i didn't like. there is nothing more to say!

nice beds and an indoor pool

tight parking spaces

no breakfast or coffee

the staff was super friendly. accomodated us with late check out. the rooms were clean.

didn't have a free steak and eggs with hashbrowns breakfast with a large duncan donut carmel ice coffee with cream and sugar

the bed was soft but it do hurt my back. there was no breakfast

no breakfast

at this price you aren't expecting room service and bed turn downs

nice pool, clean room

the pool

i like that they have a swimming pool.

that the pool was available. house keeping checked if needed something

also enjoyed the kitchenette

the large studio apartment room and the kitchen

leftover cookies in kitchen drawer from previous guest

the wifi was down that day

easy access from parking lot.

clean facility, very kind and helpful clerk. great breakfast.

as also can the noise from some of the cars and trucks in the restaurant parking lot

the breakfast was awesome & the waffles melted in your mouth.

large clean comfortable room, friendly front desk staff. late check out as a bonus.

pool wasn't open

instead of sending room service,

efficiency of the front desk, housekeeping and room service...all the best.

we were too tired to go out, so we ordered room service and the food was delicious

the staff was very attentive and the room service was amazing!

pool, surrounded mainly by concrete, was in full sun and in july heat was not an appealing option

so we stayed for 4 night on 2 night asked for room service and was expecting to come back with a clean room and it was not cleaned and we where

it was very friendly and clean. had a pool and free breakfast

fact that email stated $50 pet fee and front desk claimed old email prices and i had to pay

com's email that had informed me that there would no pet fee

hair on towel, limited choice for breakfast, $50 pet fee for one night

great and well equipped gym i like that the breakfast was until

heated pool, clean room, comfortable beds

sat at the bar & had great conversation with bartender

gym was really dirty

great gym.

we did get room service... could have used new towels and more soap.

to get away for the night, and our experience then was a lot better then, this time we came the room service menu was cut totally in half, not many options for kids, last time they had

room service staff are always friendly

we didn't get room service till 5/6 pm, i had call for it

the room service meals we ordered were excellent and breakfast the next morning was good and convenient

our room was on the 1st floor & had an exterior door that opened directly to the parking lot & our car

loud parking lot

nothin but wifi access was good

parking was free but i would have like to be able to park a little closer to my room

furniture out side of room, parking wasn't great