the swimming pool was closed, but that's also due to covid -19.

the breakfast selection, bed was comfortable. water temperature was good for showers.

parking

there is not enough parking space

no breakfast because of corona virus

called room service for a hair dryer and never recieved one. our coffee maker was nasty filthy!

room service on 2 occasions order not complete and had to call back do not disturb sign on door

i like the location and the room service.

we also had a nice time at the pool and hot tub

yes the pool was open

great pool as well

resonable pet fee.

pet friendly with free parking and breakfast

comfy bed, clean, nice breakfast, within walking distance to restaurants

the pet fee was a little pricy for our 8lb dog

12:30 am after a long day on the road traveling, there were men sitting in their cars in the parking lot and a heavy police presence at one of the neighboring properties

roaches in room, and 12 parking fee not listed.

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as (-)they didn't have any laundry detergent or anything to wash my clothes!!

was banned from the property when we didn't do nothing wrong we cleaned up if i seen trash in the parking lot or i'm in the hall i picked it up we never caused a problem we never were disturbance

is not accustomed to getting snow, but there were no attempts made to clean up the snow in the parking lot, sidewalks or entrance

pool was closed

the pool was closed. other then that it was all good.

the wifi connection could've been a bit better

pool not open yet

pool was clean and cool

the pool not clean.

parking

bunch of broken glass in the parking lot the morning i left

that i can out-right say was bad, but the breakfast was so-so

staff is nice. i used the guest laundry which was convenient. indoor pool.

breakfast was great

could visibly see a guy doing drug deals in the parking lot

the breakfast

all out in the hallway all odd hours of the night playing very loud music and people down in the parking lot bumping and thumping their car radio systems

the breakfast was delicious and i slept like a queen.

i loved the cleanliness of the room, front desk/ lobby area, & the room service!

front desk and room service staff as well i have not one complaint

i always love room service. great location. friendly staff & very clean room.

they have a full restaurant inside the hotel they also have room service if you didn't want to leave your room

then we wanted room service for in the morning and the staff downstairs asked us why we would want to pay for that

needs valet parking, microwave in room , room service, restaurant., better bar

parking and no microwave in room and no continental free breakfast, pool very small

pool was small. kids everywhere. no breakfast.

the pool was rather small and looked a little sketchy

it s located right in the heart of downtown little rock and it was plenty of activities for kids and adults

the breakfast was mediocre.

pool needed to be cleaned

breakfast was tasty with choices

we had a blast with the kids and we're sorry to leave

the pictures on line looked nice and showed a pool (which was all my kids wanted to do after a long drive)

clean, breakfast and happy hour every day, swimming, ice dispensers on many floors eliminating room service and/or going down many floors to get ice

was clean,comfortable, and room service was great

out how to get room service through the app

stocked hot breakfast buffet with lots of variety, comfortable beds, quiet in our room, no room service charge for ordering from bar menu

easy to order no extra charge room service food

was told that the swimming pool was open but was informed it was would not be open when we checked in

good hot breakfast including eggs sausage cinnamon rolls hot coffee muffins and free parking

they have thin lacey blinds which doesn't stop the light from coming in, which sucks when u have kids

wifi didn't reach far to us

the indoor pool was closed for maintenance.

the cleanliness, the friendly staff, and the room service was excellent!

staff was incredible and room service was great

room service was very slow

hotel was great. room service breakfast was awesome!

the price of room service.

staff, location, room service, lovely hotel

no room service

room service, having a suite i expected to at least have coffee and room service

room with balcony was awesome and had a great city view (pictures included,) ordered off of the room service menu (+) room service was quick and our breakfast was delicious (+)room service was awesome (-)extra blankets, parking was confusing and extremely full, room service closed too early, no fridge or microwave, no hair dryer, parking was almost $15 per (-) room service won't deliver water to rooms (-)room service is a joke (-)to discover that there were no refrigerators in the room making it very difficult without room service as an option (-) wasn t able to get room service due to inadequate staffing (-) also disappointed in no room service (-)room service has to be requested and was not told at checking, very disappointed to come back to a

the shuttle service was a very pleasant experience and the driver was so helpful.

the bar has great drinks

we picked this location because of the bar and restaurant

the staff and food at the bar was amazing!

rooms, there s people smoking weed and using drugs all over the place, didn t have the clean room service, it s nothing like the pictures, the breakfast wasn t worth the

room service never came to see if we need any towels etc

staff friendly and helpful, management very helpful room serviced and clean everyday, air cold

room service not good /ac not working well/ front desk didnt answer my call

laundry facility was on the 12th floor

garbage left in the parking lot

staff was great. so was breakfast. bed was super comfy.

neighbors but i didnt complain and it's not the hotels fault the kids kept going in and out the room and door was slamming against the security bar at late hrs and

since we had a ball tournament all weekend, that was what the kids were looking forward to the most

that breakfast was included

thankful the pool was open

were in a separate building from the main building and had to walk across a big parking lot to get to the pool

when something is out of order for breakfast they need to get someone to fix it then let it go broke for a couple days

mcdonald's is just across the parking lot

cigarette butts everywhere outside sidewalk and parking lot.

loved the stay other than room service

the room service meal plates were never taken up

room service, put tag on door, never received it

tried calling room service for breakfast

on the other hand i ordered room service for 5 people and wasn't treated with the professional job as the front desk staff

did not have breakfast only coffee

wasn't able to make it in for breakfast until 9:05am

didn't have a free steak and eggs with hashbrowns breakfast with a large duncan donut carmel ice coffee with cream and sugar

hair dryer , no breakfast, some store next door at some people hanging out but there was several security cameras

the staff was super friendly. accomodated us with late check out. the rooms were clean.

at this price you aren't expecting room service and bed turn downs

wifi didn't work. half time

took too long for wifi sign on and poor comfort since only seating was bed.

that the pool was available. house keeping checked if needed something

also the pool was not very clean

the wifi was down that day

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun of

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

full kitchen with small stove, full size refrigerator, plates, pans

i had a 2 night stay, wifi was down for the entire stay

efficiency of the front desk, housekeeping and room service...all the best.

instead of sending room service,

we were too tired to go out, so we ordered room service and the food was delicious

the staff was very attentive and the room service was amazing!

pool closes at 9pm, including the seating area around a beautiful fire pit

there s not much room for parking otherwise this location is near perfect!

clean facility, very kind and helpful clerk. great breakfast.

amazing breakfast!!

large clean comfortable room, friendly front desk staff. late check out as a bonus.

no guest laundry on site, and staying for a long period of time, that would be great to have.

in really late (in the wee morning hours)

room was very comfortable and quiet. safe location, well lit parking lot. staff was very nice.

hour at bar was nice

the bar closes at 10.

prices in the bar for beer were very high! menu was ok for dinner not the best selection!

car parking area well lit

so we stayed for 4 night on 2 night asked for room service and was expecting to come back with a clean room and it was not cleaned and we where

well maintained, friendly staff, good beds, nice breakfast and a pool

hampton inn breakfast usually has more choices and the parking lot was sort of small

it was very friendly and clean. had a pool and free breakfast

really loved the breakfast and how the check out time was really late so i got plenty of rest that night and morning

privacy and parking in front of room

the parking lot holes

comfortable, quiet, pleasant staff, good value, close to places to eat, parking in front of the room, no climbing stairs

i could never figure out how to order room service because staff is rude and doesn t answer the phone for guests

the room service meals we ordered were excellent and breakfast the next morning was good and convenient

room service food was awful

the restaurant was not open during scheduled operating hours and there were no room service, as advertised

slow room service too