room with balcony was awesome and had a great city view (pictures included,) ordered off of the room service menu (+) room service was quick and our breakfast was delicious (+)room service was awesome (-)extra blankets, parking was confusing and extremely full, room service closed too early, no fridge or microwave, no hair dryer, parking was almost $15 per (-) room service won't deliver water to rooms (-)room service is a joke (-)to discover that there were no refrigerators in the room making it very difficult without room service as an option (-) wasn t able to get room service due to inadequate staffing (-) also disappointed in no room service (-)room service has to be requested and was not told at checking, very disappointed to come back to a

the shuttle service was a very pleasant experience and the driver was so helpful.

great shuttle driver who went above & beyond to help us

shuttle service was so friendly- tommy was the driver

the staff and food at the bar was amazing!

staff, location, room service, lovely hotel

no room service

room service, having a suite i expected to at least have coffee and room service

staff was incredible and room service was great

the cleanliness, the friendly staff, and the room service was excellent!

the price of room service.

hotel was great. room service breakfast was awesome!

ended up putting food in refrigerator and paying extra money on room service that i didn t plan

rooms, there s people smoking weed and using drugs all over the place, didn t have the clean room service, it s nothing like the pictures, the breakfast wasn t worth the

staff friendly and helpful, management very helpful room serviced and clean everyday, air cold

room service not good /ac not working well/ front desk didnt answer my call

room service never came to see if we need any towels etc

the pool was closed, also listed in amenities

the pictures on line looked nice and showed a pool (which was all my kids wanted to do after a long drive)

ich was all my kids wanted to do after a long drive)

great experience, clara and breakfast staff were very accommodating.

location perfect, clean, fitness center was great

pool was closed

needs valet parking, microwave in room , room service, restaurant., better bar

late check out

the bar and restaurant only open until 10 and drinks were overpriced.

the following morning so it was disappointing when we woke up and were ready for breakfast with 2 kids

i like that it has a fitness area

i loved the cleanliness of the room, front desk/ lobby area, & the room service!

front desk and room service staff as well i have not one complaint

i always love room service. great location. friendly staff & very clean room.

they have a full restaurant inside the hotel they also have room service if you didn't want to leave your room

then we wanted room service for in the morning and the staff downstairs asked us why we would want to pay for that

originally stated there was room service, but it turned out to be only a small number of bar foods and pizza

out how to get room service through the app

easy to order no extra charge room service food

staff and breakfast was excellent. room service was excellent.

was clean,comfortable, and room service was great

usage)waffles always a go too.

a lot of parking and not enough room to pull in and out if there are other cars trying to get

no pool

wish it had a indoor pool.

the parking was convenient for me

could visibly see a guy doing drug deals in the parking lot

all out in the hallway all odd hours of the night playing very loud music and people down in the parking lot bumping and thumping their car radio systems

loved the comfort of the room and absolutely loved the breakfast

come tell my neighbor to stop yelling at her babies awful experience i could not use treadmill in gym they were all

easy to find, plenty of parking.

it was really dark in the parking area

parking lot was always quite full, but i was still always able to find a spot.

free parking

were very disappointed because we selected this hotel based on the fact that it had an indoor pool and it was not listed on their website that the pool was closed

did not like having my room number on the parking pass that needed to be placed on my vehicle's dashboard

ordered room service

loved the stay other than room service

tried calling room service for breakfast

on the other hand i ordered room service for 5 people and wasn't treated with the professional job as the front desk staff

to order room service the lady that answered the phone was very rude about the menu in the room was no good

swimming pool not open

the wifi

no swimming pool opens

pool not open yet

wifi was slow, but at least it worked

i like the location and the room service.

called room service for a hair dryer and never recieved one. our coffee maker was nasty filthy!

room service on 2 occasions order not complete and had to call back do not disturb sign on door

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

clean. convenient and breakfast good.

the pool was closed

ud83dude02 also, there was no breakfast served, not even grab and go like some hotels are doing during this covid era

loved everything. beds were comfy and clean. breakfast was awesome!

great pool as well

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as (-)they didn't have any laundry detergent or anything to wash my clothes!!

the parking lot and entire hotel was over run with drug addicts all night.

was banned from the property when we didn't do nothing wrong we cleaned up if i seen trash in the parking lot or i'm in the hall i picked it up we never caused a problem we never were disturbance

reception was very high, the parking situation fine, and accessibility from the airport was great

good, had ac in room and fridge (also tv which i didn't use) has guest laundry and pool as (-) suggestion, updates on pool closures and and breakfast service would be appreciated (-)the pool was not in working condition and had not been in a very long time, (-)was construction going on the entrance by the pool didn't smell very good breakfast was advertised which consisted of coffee tv was sub standard (+)pool (-)mattresses and furniture thrown out around pool yard (-)butts, little tree car fresheners and miscellaneous other trash items were found floating in the pool

the staff was super friendly. accomodated us with late check out. the rooms were clean.

hair dryer , no breakfast, some store next door at some people hanging out but there was several security cameras

did not have breakfast only coffee

wasn't able to make it in for breakfast until 9:05am

ice is on the ground floor and you need your card to get in the room where it is, no breakfast was provided to my knowledge

at this price you aren't expecting room service and bed turn downs

was excellent and very friendly rooms were clean and so was the pool lol we will be back here again

pool water was almost hot

also the pool was not very clean

took too long for wifi sign on and poor comfort since only seating was bed.

i had a 2 night stay, wifi was down for the entire stay

easy access from parking lot.

the staff was friendly but not negotiable on having no wifi on their smart tv for the days/nights we stayed

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no shopping bag in the

trash in parking lot on ground

so we stayed for 4 night on 2 night asked for room service and was expecting to come back with a clean room and it was not cleaned and we where

the pool, the fitness room and business center was very comfortable and quite to take care of business

really no complaints. would not recommend the sofa bed for adults, but fine for kids.

it was very friendly and clean. had a pool and free breakfast

the pool was too cold for it to be an inside pool.

the bar closes at 10.

kept pool open longer for kids to swim

hour at bar was nice

great gym.

parking is horrible if you don't arrive before 3 you can forget parking close.

the only problem was the parking lot had alot of trash around it

didn't eat breakfast

that everyone was very nice! the room awesome! breakfast was great! we will be back!!!

wifi didn t work - room smelled like marijuana - random people walking around in the parking lot

lots of choices for breakfast

the room service meals we ordered were excellent and breakfast the next morning was good and convenient

slow room service too

we did get room service... could have used new towels and more soap.

the restaurant was not open during scheduled operating hours and there were no room service, as advertised

i could never figure out how to order room service because staff is rude and doesn t answer the phone for guests

the staff was very attentive and the room service was amazing!

instead of sending room service,

we were too tired to go out, so we ordered room service and the food was delicious

efficiency of the front desk, housekeeping and room service...all the best.

the layout, the employees where very accommodating . late check out

our room was on the 1st floor & had an exterior door that opened directly to the parking lot & our car

nothin but wifi access was good

the loud music that caused us to have to have our tv turned up extremely loud, the lack of parking and it was just honestly an all around bad hotel

furniture out side of room, parking wasn't great

loud parking lot

we felt unsafe due to screaming outside in the parking lot at night, screeching tires and a lot of pounding all night

all the staff i encountered were kind/parking. thank you. ud83dude4fud83cudffd

did not replace cups. dirty chair. awful parking.

courteous staff, and basic breakfast but decent.

room was very clean even though older hotel. pool was great.