we had a great time here. nice place and reaort with kids.

pool and hot tub very cloudy water

we had a great time here. nice place and reaort with kids.

and also i reserved a suite with 2 queen bed because it was 4 of us (parents with 2 kids) but my room had only 1 king bed and the sofa was for 1 person

the pool was very nice and heated

no daily room service beach fleas dirty beach

the room service and housekeeping never answer mi calls

the beach and the pool and room service was amazing!!!!

room service is served only from 5pm and the pantry kept closed all the time

room service never answered to place an order

there was live music in the bar area

another thing was the fact that room service was not good plus when they did come they left the door unlocked and the bathroom

an hotel rest with room service nobody tell us about the wine and cheesse they did on saturday 13 feb

no room service. probably due to covid related restrictions.

room service menu is not available inside the room

no room service any more.

there is no room service, kettle or mini bar so be prepared to source your own drinks if you pop back to your

even though we didn t have the sign up for room service, they still came to clean the room

the room service left a lot to be desired - never quite getting things right

ssing towels, toilet

pool too small. was a little bit disappointed compare to the pictures i saw on booking!

incredible staff and service, open bar was a nice plus, beautiful rooftop bar

are so welcoming, open bar is a super fun amenity as well as the rooftop

nice, free wifi

the open bar was very good and the staff was super helpful. the rooftop is very underrated.

we had pretty good wifi

liked the room service

no room service, had to go to lobby to ask for coffee for the in room coffee machine

no room service, restaurant squeezed into bar bc

we paid over $300 in basic fees

no room service after 11pm

the late hour for room service

charged me 86 dollars for room service that i didn't order and have yet to remove the charge

the hot tub room service

it has no room service

room service was not functioning and it was a big problem to get breakfast since i was there for a

the prompt service for towels, room service, etc. front desk was very helpful

breakfast but maybe it was because hotel was too busy that day...no room service

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

e nachos were not good and the pizza could be better

room service was good and the overall stay was wonderful

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore where we were

side and the patio), and live piano on thursday night was fun and invited

the place, the bar down stairs and the roof top bar as well

expensive room service and they seldom answered your call

very friendly , housekeeping and room service was on point i would recommend and stay

due to covid there is also no room service either

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start

wish it was a real beach not a man made one, room service was out of a lot of their options

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service was ridiculously expensive, they charge $4 delivery fee along with another 18%

room service consistently missing something

in the room was not working so i had to use my cell phone to call the property the whole time for room service or anything else

better room service but w/ covid the challenges are expected!

tried to order room service one night but the restaurant was very busy and was not able to accommodate us

clean as a whistle, extremely courteous staff, well-trained, room service was great

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

had 1 bad experience room service.

building is beautiful, clean, staff is extremely polite and helpful, room service was great, i would definitely stay here

room service sometimes took some time to get there

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

no room service, and the bedding had stains

breakfast was very good and the breakfast room service was great

cluding the mattress, pretty large stain).

in the lobby so we could hang our purse and a wet mat at the foot of the door bf walking into the pool area as water accumulates there the little breakfast was good but the expresso was the very

washcloths, limited hand towels to bathe with, broken atm and no room service or microwave in the room

room service and restaurants amazing we love pizza ud83cudf55 restaurant terrazzo next to hotel ,

5$ extra for room service

full room service not delivered in a paper bag.

didn't agree with the fact that there wasn't any daily room service, but i understand the covid-19 stipulations

tificial) and a sandwich with

the casinos and beaches are close to the proximity to walk

the lobby is beautiful and a hot breakfast was included

the breakfast is very ample

the coffee was great, decent breakfast, villa was very comfortable and huge

room service was only completed 1 time on a 5 day stay

no room service no bottle water

no room service

at all room service put a do not disturb sign on our door and didn't make up the room

however, i requested room service every single day

room service was horrible too

room service was non existent

i asked over 2 times to clean the room i had left the sign outside the door room service needed no one came after the 3rd day of my 5 days stay that sucked

there wasn t any room service or someone to change sheets and or replace towels and washcloths as needed, also

no room service, and not quite due to the balconies are so close.