there was live music in the bar area

no room service available, are in remodeling. pool area was poor service, access,

no airport shuttle, hidden fees, no room service menu.

liked the room service

no room service, had to go to lobby to ask for coffee for the in room coffee machine

room service and no breakfast being served

wonderful staff and the pool and facilities were beautiful and well kept up

pool and hot tub very cloudy water

and also i reserved a suite with 2 queen bed because it was 4 of us (parents with 2 kids) but my room had only 1 king bed and the sofa was for 1 person

we had a great time here. nice place and reaort with kids.

aside from these issues, we enjoyed the pool/beach area

the room service person was alerted, a technician supposedly worked on it but it was not fixed

room service should be daily. here only every three days.

room service is served only from 5pm and the pantry kept closed all the time

was good, but the service was bad, no room service, the staff were not very helpful, except the head bartender at the inside bar

the beach and the pool and room service was amazing!!!!

the food - room service and at the restaurant - is great too

the pool poor broken umbrellas limited room service or any late night options

on the hotel website it list 24 hour room service but the hotel has no restaurant and no store, it only has a bar

no room service any more.

room service was inconsistent

good location, great room service and nice amenities

icey but the food was good) infinity pool casino all the resturants in the

had to make calls to room service to receive new trash

nothing open to get food other than room service and menu was very limited.

it has no room service

price for the rooms was a little high considering that there was no elevator and no pool

it s strange to hear music that a 13-year-old girl would pick in an adults only hotel

you have a/c, wifi, a great bed, a big, modern tv with netflix capabilities, a cool/artsy window that can open up

the bar was the cherry on top

personally like that it is all adults

even though we didn t have the sign up for room service, they still came to clean the room

ssing towels, toilet

there is no room service, kettle or mini bar so be prepared to source your own drinks if you pop back to your

the room service left a lot to be desired - never quite getting things right

however the wifi was terrible and shower water had to run for like 5 minutes until we had hot water, and

the prompt service for towels, room service, etc. front desk was very helpful

breakfast but maybe it was because hotel was too busy that day...no room service

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

e nachos were not good and the pizza could be better

room service was good and the overall stay was wonderful

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use out of

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore where we were

side and the patio), and live piano on thursday night was fun and invited

the place, the bar down stairs and the roof top bar as well

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

no room service, and the bedding had stains

breakfast was very good and the breakfast room service was great

cluding the mattress, pretty large stain).

small pool but it s nice and also clean

better room service but w/ covid the challenges are expected!

room service consistently missing something

i loved how room service came to clean daily

in the room was not working so i had to use my cell phone to call the property the whole time for room service or anything else

room service should leave 2 more bottles of water every day

expensive room service and they seldom answered your call

huge shout out to miguel who works at the bar/ restaurant and room service

restaurants and room service are overpriced.

staff, room service, facilities, all excellent.

room service was efficient

room service also visited your room three times a day to drop off bottles of water

great room service/house keeping too

building is beautiful, clean, staff is extremely polite and helpful, room service was great, i would definitely stay here

clean as a whistle, extremely courteous staff, well-trained, room service was great

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

the breakfast is very ample

breakfast was disappointing, it consisted of coffee, orange juice

breakfast included

the lobby is beautiful and a hot breakfast was included

the casinos and beaches are close to the proximity to walk

room service and restaurants amazing we love pizza ud83cudf55 restaurant terrazzo next to hotel ,

ordered room service breakfast - it was not good as the order was not prepared as requested

5$ extra for room service

they should offer room

didn't agree with the fact that there wasn't any daily room service, but i understand the covid-19 stipulations

room service was only completed 1 time on a 5 day stay

no room service no bottle water

no room service

at all room service put a do not disturb sign on our door and didn't make up the room

however, i requested room service every single day

room service was horrible too

room service was non existent

i asked over 2 times to clean the room i had left the sign outside the door room service needed no one came after the 3rd day of my 5 days stay that sucked

there wasn t any room service or someone to change sheets and or replace towels and washcloths as needed, also

no room service, and not quite due to the balconies are so close.