of room service, rooms weren t cleaned daily nor there weren t clean towels daily we had to use

the room service person was alerted, a technician supposedly worked on it but it was not fixed

no daily room service beach fleas dirty beach

the room service and housekeeping never answer mi calls

room service is served only from 5pm and the pantry kept closed all the time

we had a great time here. nice place and reaort with kids.

pool and hot tub very cloudy water

and also i reserved a suite with 2 queen bed because it was 4 of us (parents with 2 kids) but my room had only 1 king bed and the sofa was for 1 person

and also i reserved a suite with 2 queen bed because it was 4 of us

rents with 2 kids) but my room had only 1 king bed and the sofa was for 1 person

another thing was the fact that room service was not good plus when they did come they left the door unlocked and the bathroom

an hotel rest with room service nobody tell us about the wine and cheesse they did on saturday 13 feb

no room service. probably due to covid related restrictions.

room service menu is not available inside the room

no room service any more.

there is no room service, kettle or mini bar so be prepared to source your own drinks if you pop back to your

even though we didn t have the sign up for room service, they still came to clean the room

the room service left a lot to be desired - never quite getting things right

ssing towels, toilet

pool too small. was a little bit disappointed compare to the pictures i saw on booking!

incredible staff and service, open bar was a nice plus, beautiful rooftop bar

are so welcoming, open bar is a super fun amenity as well as the rooftop

nice, free wifi

the open bar was very good and the staff was super helpful. the rooftop is very underrated.

we had pretty good wifi

room service was not functioning and it was a big problem to get breakfast since i was there for a

had to make calls to room service to receive new trash

access to everything, room service was fast, staff was extremely helpful, the shuttle took you to all of the best local

the late hour for room service

it has no room service

breakfast but maybe it was because hotel was too busy that day...no room service

only suggestion would be to vamp up the room service food

the prompt service for towels, room service, etc. front desk was very helpful

room service was great and pleasant staff...also breakfast was on point

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

very friendly , housekeeping and room service was on point i would recommend and stay

due to covid there is also no room service either

room service wouldn t answer calls

wish it was a real beach not a man made one, room service was out of a lot of their options

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

best bed, great breakfast. many food options close by.

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

) also, it would have been nice to have espresso-based coffee at breakfast

room service consistently missing something

room service was slow.

tried to order room service one night but the restaurant was very busy and was not able to accommodate us

room service should leave 2 more bottles of water every day

i loved how room service came to clean daily

clean as a whistle, extremely courteous staff, well-trained, room service was great

the room service was great they have butler service which makes you truly feel special

building is beautiful, clean, staff is extremely polite and helpful, room service was great, i would definitely stay here

room service sometimes took some time to get there

had 1 bad experience room service.

5$ extra for room service

they should offer room

they came at weird times for room service, never the same time

washcloths, limited hand towels to bathe with, broken atm and no room service or microwave in the room

no room service or microwave

no room service, and the bedding had stains

cluding the mattress, pretty large stain).

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

breakfast was very good and the breakfast room service was great

morning breakfast staff made us the best food

the lobby is beautiful and a hot breakfast was included

hot breakfast

breakfast was disappointing, it consisted of coffee, orange juice

no breakfast

tificial) and a sandwich with

no room service

no room service no bottle water

room service was only completed 1 time on a 5 day stay

at all room service put a do not disturb sign on our door and didn't make up the room

however, i requested room service every single day

room service was horrible too

elevator, no room service, paint pealing all over no coffee in room charged us for coffee booked 2 nights and

it comes to room service and hygiene and cleanliness, they don t offer a turnover service daily

room service was non existent

room service should have been a daily activity