very comfortable room, fabulous staff, made to order breakfast (omelet chef), dinner/room service very accommodating and the food was wonderful (-) room service woke us up at 7am on the first morning of our stay and 830 am on the 2nd morning (-)requested for a change of dates days before the trip and it was ignored, no one cleaned, no room service, room was never cleaned during the day, towels were never replenished, toilet papers (-)room service was poor (we had to ask for new bed linens and towels) (-) we were not told that we would not receive any room service (-)lobby after hours, the bar/restaurant always closed, the elevators out of service half the time, room service not showing up even after filling out a request (-)room service sucked and staff not nice

pool and restraunt not open

and even though they couldn t use their shuttle to the airport, they paid for an uber for us to get there, tip and all

$15.99 for breakfast buffet , saw 4 trays. went to wendy s across the parking lot

came at a time when there was a kids’ hockey tournament so the lobby was pretty busy

ordered room service

room service was excellent, food was very good overall staff were very nice and professional

full restaurant and bar, poolside bar and 2 pools

coording to bookings

they have bar at the pool with good prices

to no room service

lack of staff cleaning carts and room service trays were left for 20 hours

everything from the room service to the cozy beds and probably the best showers a hotel could ever offer

minor observation but the restaurant/room service could pay a little more attention to detail

we didn t eat breakfast there.

room service was great the first night.

we didn't order room service as there wasn't a good place for both of us to eat

no room service

was okay - i prefer buffet and they now only serve to the table - doesn't work well for young kids that are picky

were kids running through the hallways at all hours of the night

room service from oreily s was room temperature and instead of sending a pot of coffee and 2 cups

) room service came in during the middle of the morning while both myself and other guests were still

did not bring the room service to your room

stayed for 3 nights and had no daily room service, while 80% of hotels are back to normal services

were not informed about the fact that room service has to be contacted if you wanted them to clean your room

having to wait an hour to check in, and having to wait 3 days for room service.

room service was offered through a local restaurant, and it was good

the staff should tell you upon check in that you need to request room service

the room service was ok, not the best food

although we didn t utilize the service, there is also a room service option available

the breakfast cook for the weekend had a hotel of soccer tournament kids yet she kept everything hot and stocked with kindness

terrible bag breakfast

my kids love juice

we enjoyed our breakfast in the morning and the hot tub/swimming pool

breakfast was excellent

was good location was great noise level was unsatisfactory would have preferred a restaurant or room service would have preferred room service

room service

i also don t generally get room service but i did ask for it this time because i told them the bedding needed chnaged

room service can be introduced

furthermore i had to ask service staff for toilet paper and towels due to no room service despite hotel agreement that limited staff existed

from the front service desk to the valet, to room service, everyone was really pleasant

was woken at 0615 by sounded like room service pounding on another door and yelling room service

and my wife enjoyed your hotel very much from the front desk to room service to the maids everybody was so friendly we will definitely stay there again and will

no room service

great location. great staff. restaurant on premises and room service available.

room service worst ever

charged me way too much even for calling room service and charged me different high rate from what i paid for the

we really appreciate the room service cleaner

room service did not clean our room the 3 nights we were there also, never gave clean towels.

only thing we could complain about was the room service food for breakfast

no room service or cleaning i was there 3days had to use same sheets and take myown trash out

we did have room service for towels, beds, etc which we didn't expect to have due to covid

when we asked for room service and the stains were still there, we were informed we were supposed to ask for new

asked for room service and was not given any

didn't get room service one day and were a little disappointed with the room service overall

the pool was very nice. it was close to the park, it was clean, and the beds were comfortable.

the breakfast “togo” bag was excellent idea and executed perfectly

antiquated rooms, and electric, no working laundry nor ice maker. very old motel.

i did not like was the breakfast, the laundry area smelled bad and the pool towels are very small

rooms, staff, pool and bfast

room service was efficient

staff very and courteous and friendly. room service excellent.

breakfast area was rather small and offered a small selection of food

clean, safe for kids, friendly staff, nice pool, plenty of parking, close to hersheypark.

the pool looked very nice, though we didn't use it

booked for 3 nights the pool was busy friday and sat and we decided to wait till sunday to go down and use it it was

good location and had a pool. room was clean

good breakfast

breakfast was scarce and cold

breakfast was good for a quick bite

told that room serviced/cleaned daily was unacceptable

no room service to clean our room even though we put the sign on door

the room was very clean but getting my room serviced/cleaned daily was unacceptable

very clean, the staff was helpful except for an elderly lady at the desk , when i told her the wifi was not working she told me to call the company listed on a

many great tv channels and free wifi