i also don t generally get room service but i did ask for it this time because i told them the bedding needed chnaged

was good location was great noise level was unsatisfactory would have preferred a restaurant or room service would have preferred room service

room service

room service can be introduced

furthermore i had to ask service staff for toilet paper and towels due to no room service despite hotel agreement that limited staff existed

they offer free breakfast it's limited to cereal, bagels,muffins and toast with beverages

breakfast included, staff available 24-7, rooms cleaned daily, free wifi, affordable rates

was not able to enjoy the indoor pool due to recent

parking

have 7 lights in the room, if there is a dark area in this room you will need to open you eyes, wifi and other amenities

we didn't order room service as there wasn't a good place for both of us to eat

room service was great the first night.

no room service

pool was very nice

style of the room was very nice and was enough room for my family of five, kids 6,4&2 the breakfast was delicious along with the wait staff

room service was efficient

staff very and courteous and friendly. room service excellent.

clean, safe for kids, friendly staff, nice pool, plenty of parking, close to hersheypark.

clean rooms and nice pool and location

the pool looked very nice, though we didn't use it

good breakfast

breakfast was good for a quick bite

offer trays for guests to take breakfast back to their room

breakfast was scarce and cold

the breakfast was much better than a typical

told that room serviced/cleaned daily was unacceptable

the room was very clean but getting my room serviced/cleaned daily was unacceptable

no room service to clean our room even though we put the sign on door

the gym is small but functional

great hot breakfast as well

when we booked this hotel, it talked about a restaurant on site and room service

no room service or cleaning i was there 3days had to use same sheets and take myown trash out

breakfast, room service, pool, and gym we're closed for covid, but we were not told this when booking and

we did have room service for towels, beds, etc which we didn't expect to have due to covid

when we asked for room service and the stains were still there, we were informed we were supposed to ask for new

ordered room service

room service was excellent, food was very good overall staff were very nice and professional

good location and free parking.

pet friendly. no pet fee. clean rooms. nice staff.

loved how i was greated they were very nice n i loved the bar n my rm was very clean n

stayed for 3 nights and had no daily room service, while 80% of hotels are back to normal services

no room service so we had to eat at o reilly s or eat out

) room service came in during the middle of the morning while both myself and other guests were still

housekeeping and room service were very responsive and prompt with anything we needed

were not informed about the fact that room service has to be contacted if you wanted them to clean your room

very comfortable room, fabulous staff, made to order breakfast (omelet chef), dinner/room service very accommodating and the food was wonderful (-) room service woke us up at 7am on the first morning of our stay and 830 am on the 2nd morning (-)requested for a change of dates days before the trip and it was ignored, no one cleaned, no room service, room was never cleaned during the day, towels were never replenished, toilet papers (-)room service was poor (we had to ask for new bed linens and towels) (-) we were not told that we would not receive any room service (-)lobby after hours, the bar/restaurant always closed, the elevators out of service half the time, room service not showing up even after filling out a request (-)room service sucked and staff not nice

the pool was dirty and had wayyyyyy to much bleach my kids had rashes after

came at a time when there was a kids hockey tournament so the lobby was pretty busy

the kids ever night knocking on your door and running stuff can be rude

happy with how close to the airport and also having a shuttle

to no room service

minor observation but the restaurant/room service could pay a little more attention to detail

lack of staff cleaning carts and room service trays were left for 20 hours

everything from the room service to the cozy beds and probably the best showers a hotel could ever offer

location; a 10 or 15 minute shuttle ride from harrisburg airport, and a nice restaurant right next door

room service/cleaning could have been a little more convenient with a week or more stay at the

daily room service, difficulty trying to check in even when we had a reservation

the staff should tell you upon check in that you need to request room service

no room service, no scale in the gym...

having to wait an hour to check in, and having to wait 3 days for room service.

i tried to call a few times to order room service but no one answered.

from the front service desk to the valet, to room service, everyone was really pleasant

and my wife enjoyed your hotel very much from the front desk to room service to the maids everybody was so friendly we will definitely stay there again and will

staff at front desk/room service were awesome

no room service

room service did not clean our room the 3 nights we were there also, never gave clean towels.

we really appreciate the room service cleaner

room service was extremely expensive as 2 spaghetti and meatball kids meals were 50 dollars

charged me way too much even for calling room service and charged me different high rate from what i paid for the

only thing we could complain about was the room service food for breakfast