the front desk clerk - he was nice & gave me coffee since room service didn't come in

comfortable bed. good bathroom. convenient parking.

ngth-ways) in front of ground floor rooms

location is convenient and there is enough parking.

wasn't any parking, the breakfast was a gallon of milk to share with a small box of cereal

more parking spots

everything my kids love this place.

safe, well lit, guest parking in back-always got to park close to key entry doorud83dude01

the whole experience customer service breakfast etc

was in need of new curtains, moth eaten or it was worn from laundry could see light through the threadbare areas

didn't have room service false advertisement the crowd and traffic at that location didnt like the over all

room service only available at designated time

don't offer room service the light fixtures where out the linen was not clean the rooms where outdated cable

room was smelling and i ask for room service saturday morning

the wifi seems to have glitches a lot. so movies were hard to watch at once .

wouldn't bring extra towels to room we had 4 kids and needed extra then housekeeping took our clean towels we had asked for and left the dirty

the clean rooms, the courteous and professional staff and the free parking.

the pool is out of service every single time we have come to this hotel

rude, in need of repair. inadequate parking. all around 1-star hotel.

the staff was real nice and my kids really enjoyed the nice indoor pool

was very friendly, room was very clean, good location and very good breakfast each morning

breakfast wasn

my room,breakfast, pool,and the lobby

didn t have the jacuzzi and the gym was 24hrs and there were stains on the couch and on the walls kinda felt gross

the key was hard to use to get into the pool

wifi

room service. orange juice was good

room service is very lacking

to come out, and we were served with pre-packaged jelly, butter and syrup as if we had ordered room service

had room service for dinner it was awesome

they offered me room service for breakfast, which took a long time and was only $15 of my 30/day

requested my food

staff was not informative of what came with the room the room service never answered we went down to resturant to order to be sent to room they over looked

i also don't like room service in a bag

bonus there is room service for late night munchies

enjoyed the convenience of being able to order from the on-site restaurants for room service

gym was water damaged

good location, good breakfast, very clean, good staff

nice decor, clean rooms, and great breakfast.

receptionist, breakfast buffet, clean room.

the good side, they have free wifi, a pool, a gym, breakfast is included, nice, clean and cozy rooms with plenty of space and a

was happy the room had a full kitchen! very accommodating & loved the extra space!

the fact that there is a dishwasher mini stove and kitchen area microwave etc.

great breakfast, comfy beds, and well maintained!

rooms are spacious and we loved all the amenities like the gym and the fridge is a good size

clean pool

room service food was quite good and reasonable

ordered room service and it took forever

we ordered room service and everything was made in good time -- and delicious

hotel was very unclean

small room, no room service, no free breakfast or lunch. basically you pay a lot for location.

room service options suck now

room service didn t provide utensils or napkins

room service was fast and the food was excellent

no espresso on on premises after 4pm room service effectively stops at 11pm

room service fee expensive

they took room service order and called back to say they were out of what we ordered half an hour later

room service, restaurant kitchen in lobby was slow

also there s a qr code in the room that claims there s in-room dining/room service from the restaurant downstairs, but that s not true - scanning the code just brings

property has big rooms. on site restaurant was good for room service. bedding was decent.

friendly staff, nice restaurant and bar as well as close to several other restaurants

need better kids options for food ( room service) (+) room service was great as well , they came right on up whenever needed (+) the staff and room service was great (-)the bed wasn t very comfortable and the room service food choices weren t very tasteful. (-)room service was a disaster (-)room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi (-)called room service multiple times for trash to be picked up, they didnt come our entire time, we asked (-) room service wasn't done every day and none of them spoke english (-) then he tells me that i have to call room service to get the couch bed made when he could have contacted them to have it ready when we

i also loved that downstairs there was a restaurant and bar that stayed open pretty late

accommodation was good bar & food good location good

and confort of room and great location staff is always ready to help food is very good bar is

service was slow in the bar but not bad.

, room restaurants bathroom electric shades area for make up shower heads room size room service pool view just top

room service was rubbish, did not bring items agreed and food was mediocre

slow service

cellent food) and had room service

we also ate at the hotel restaurants

room service for linen was excellent

there's no kitchen, so there's no room service nor breakfast but there's a nice little shop connected to the hotel for quick brunch

housekeeping was not attentive - had to call 2 days on get room serviced

room service only works if you ask for it before 11 and i checked in at 12 that day

room service the night before was excellent

we also ordered room service over the phone and it never came

the rooms were nice and clean but no room service due to covid

the room service food was delicious, and i really appreciated the healthy options

it was really neat they have a digital system for housekeeping/ room service rather than a door hanger- you push one button for privacy or the other button for

the food room service breakfast was terrible and cost 104 dollars

no access to bar, room service or restaurants

later room service would be

as well, despite the pandemic, there was no room service available

room service was out of apple juice

anted middle of the night) was not fully cooked

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

the fact i didn t have any trash bags in my room and room service did come kind of late

slow room service. took three calls to get towels which took five hours

didn t like all of the hidden room service fees

room service: not only did it take forever to get, but we called 3 different times before we made a

we were told no room service from the grill & vine restaurant

excellent room service and other dining options and a great coffee shop

the room service charges were reasonable.

great room service, great infinity pool and hot tub

room service was great and had so much night activity around

the room was very pleasant. love the city view and the restaurants/ room service was great.

d it was only dessert).

very minor things: the menu in our room was filthy. room service got our order wrong.

room service menu was underwhelming for this caliber of hotel

we ordered room service and it promptly arrived as advised

food we ordered from room service was very disappointing,

(except for room service) (+)in the middle of dallas. big room room service (-) room service appeared to be available only for breakfast (-) i did not prefer to order room service nor usea credit card for the vending machine on my floor (+) i ordered room service and they were so nice (-) i stayed on the15th floor and someone left room service outside the room and no staff member picked it up (-)ordered room service and a big was found in my drink. (-)room service knocking on the door asking us what time we were checking out. (-) room service food was extremely salty (-) room service was expensive and food was very expensive

the bar that was available and also the parking was easy in and out.

gym was good

room faced the pool on the 9th floor

we liked the balcony . also it was nice having a bar and resturant attached to this property.

there was no breakfast and front was locked and unavailable.

breakfast, but that's because of covid-19 issues

website said there was a continental breakfast, but when we checked in a note taped above the window said

breakfast

was no breakfast served

room service, all staff and processes were so efficient, professional and ready to meet our

everything was beautiful. everything clean and room service was great.

also the room service button on the phone wasn't working had to call front desk and be transferred wouldn't

very attentive to every need - from valet to concierge, restaurant to spa to room service

we loved the menu selection offered for room service.

i did not like that they did not offer room service

/ $400 a night / no room

room service would have been nice...i expected it at this price

room service, price

would have loved room service