room service. orange juice was good

unfinished , it could have used a table with possibly 2 chairs to eat at if we choose to have room service

i could not find the breakfast menu to order room service or even make it down to eat breakfast in thier dining room but even with these little

room service is very lacking

they offered me room service for breakfast, which took a long time and was only $15 of my 30/day

wifi

very cool hotel!! extremely clean & love the restaurant/room service

room service was fairly quick

didn t get room service

bed was comfortable, excellent room service

requested my food

how convenient the location was to everything. easy check in and room service was also fast.

need to let you know at check in when is the last taken for food for room service

there was very prompt service from room service to check in. great location as well.

views, very comfortable rooms, wonderful staff, and fast room service

very expensive room service, limited menu

the room was very pleasant. love the city view and the restaurants/ room service was great.

some room service trouble

love the room service

great room service, great infinity pool and hot tub

the room service charges were reasonable.

for bmw dallas marathon breakfasts/options were great appreciated coffee available after breakfast appreciated

pool with grilling area

wish the pool was open 24/7

the fact that there is a dishwasher mini stove and kitchen area microwave etc.

last day of our stay the kitchen staff closed the morning breakfast 30 minutes early than stated by front desk and the food

room service was out of apple juice

as well, despite the pandemic, there was no room service available

no access to bar, room service or restaurants

later room service would be

room service menu - extremely limited

no room service

housekeeping was not attentive - had to call 2 days on get room serviced

room service seems to have taken liberties with my bill

there was a room service menu but i would have liked one in the room for the restaurant

room service the night before was excellent

slow room service. took three calls to get towels which took five hours

we couldn't get no one to answer the phone for room service

didn t like all of the hidden room service fees

room service: not only did it take forever to get, but we called 3 different times before we made a

location, great room service and great to be part of the wednesday lobby social and music

(except for room service) (+)in the middle of dallas. big room room service (-) room service appeared to be available only for breakfast (-) i did not prefer to order room service nor usea credit card for the vending machine on my floor (+) i ordered room service and they were so nice (-) i stayed on the15th floor and someone left room service outside the room and no staff member picked it up (-)ordered room service and a big was found in my drink. (-)room service knocking on the door asking us what time we were checking out. (-) room service food was extremely salty (-) room service was expensive and food was very expensive

no, hotel was what we expected it to be. pictures of the pool are outdated.

location, clean ac filter, good beds, and pillows. on site laundry.

bar area

elevators didn't work and there were kids standing around smoking outside

slow service

room service ended early and the restaurants closed really early too

room service by 12 am)

down market in the room service menu

the full amount of the reservation, plus the amount they charge as a deposit in case you get room service or have some other charge from the property

ordered room service and it took forever

understaffed- check in took about 45 minutes and front desk guy said he was short staffed, no room service because everyone called in sick but 1 lady

small room, no room service, no free breakfast or lunch. basically you pay a lot for location.

room service food was quite good and reasonable

did not get room service in any of the 3 rooms i booked

also there s a qr code in the room that claims there s in-room dining/room service from the restaurant downstairs, but that s not true - scanning the code just brings

they took room service order and called back to say they were out of what we ordered half an hour later

room service, restaurant kitchen in lobby was slow

property has big rooms. on site restaurant was good for room service. bedding was decent.

friendly staff, nice restaurant and bar as well as close to several other restaurants

telephone was broken, my air didn t get cold enough, my tv didn t work, room service took forever and charged ridiculous fees on top of already expensive food

and room service closed too early

the nightly parking rate was reasonable for the location and the room service was also excellent

room service fee expensive

no espresso on on premises after 4pm room service effectively stops at 11pm

food we ordered from room service was very disappointing,

d it was only dessert).

liked how quick the room service came up after i ordered and how much it was for how much i paid

ordered room service and it was there within 20 minutes and great food

room service was limited during cover.

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

need better kids options for food ( room service) (+) room service was great as well , they came right on up whenever needed (+) the staff and room service was great (-)the bed wasn t very comfortable and the room service food choices weren t very tasteful. (-)room service was a disaster (-)room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi (-)called room service multiple times for trash to be picked up, they didnt come our entire time, we asked (-) room service wasn't done every day and none of them spoke english (-) then he tells me that i have to call room service to get the couch bed made when he could have contacted them to have it ready when we

accommodation was good bar & food good location good

and confort of room and great location staff is always ready to help food is very good bar is

enjoyed the quietness, the atrium was pretty & enjoyed working out in the fitness gym.

i also loved that downstairs there was a restaurant and bar that stayed open pretty late

the late night room service wasn t to appealing.

a coffee maker in the room, wish there was a locker room in the fitness center, more after hours room service

we ordered room service: burger/fries - food was cold and fries were stale

breakfast was good..no room service or pool opening due to covid 19

of room service, phone in room didn t work, light burnt out over sink in room, and mattress was not

room service, fitness room, pool, extra supplies in the room, but it s the time we re in

also when we ordered room service, the only gave us less than half the options that we saw on the menu

timely & delicious room service

no room service or minibar

the rooms were nice and clean but no room service due to covid

every way from the valet and bellman at the front door to the checkin/checkout, maid service and room service

room service was great as well

location and prompt room service. car transportation helpful when available.

very attentive to every need - from valet to concierge, restaurant to spa to room service

room service, all staff and processes were so efficient, professional and ready to meet our

also, manuel from room service was fantastic and made us feel like royalty

delicious breakfast & excellent room service! very friendly & helpful staff. :)

i wish room service served past 11pm for us night owls, but not a deterrent at all!

room service and open restaurants....

room service was awesome and the beds were extra comfy!

room service was always prompt and the food was good.

room service was fabulous and very quick.

there was no housekeeping or room service

was a mix up with our room service order but they did not charge us

would have liked room service or food in hotel but not their fault

the bar and room service were also great

room service advertised til midnight

feel, to the entire room shaking and vibrating from the construction site next door, to the room service system malfunctioning constantly, to rude valet staff, basically whoever the gm of

food at the restaurant and room service was overpriced!

the room service was fast and the food was solidly good and warm

few hiccups in their room service ordering system, had a few orders go through hours later and one double charge on my

i'm not sure why room service never cleaned the room

room service was fast and good selection

location easy for airport new clean hotel gym and pool

beautiful pool area

the area outside by the pool smelt like dog urine but it is a pet friendly hotel

location easy for airport new clean hotel gym and pool

24 hrs room service

room service

room service breakfast was cold.

i was also super tired when i checked in so i opted for room service

mirrors were gross, staff was eh room was small, parking was way too much, room service breakfast was cold and soggy

ordered room service, it was cold

no room service and no restaurant. the parking lot was difficult to navigate with the barriers.

on-site restaurant not taking room service after 9pm.

the room service was very pleasant to talk with and did a great job setting up dinner in our room

wished there was room service

room service was amazing

staff was attentive and on point with everything including room service.

on site dining as well as the room service were exceptional, truly a great experience

room service breakfast was exceptional. fresh, hot, timely. very good indeed.

i might as well say all the rooms the gym the pool the gardens all was fantastic

after finding this out i attempted to order room service for breakfast

the room service hours are limited, but there are places that deliver nearby.

was clean, room service came and replaced needed towels

they didn't explain where we should park, where our room was, what the wifi was

nice room, great location, good gym.

we ordered room service when we arrived and the delivery staff was extra kind

room service food was like take out rather than served on a tray with plates/silverware

i was there for 5 days and room service never came to clean my room once

room service was terrible

i tried to call room service about 4 times but of course the phone was busy

room service option, bar was not open until evening, felt that the price for the rooms did not

/ $400 a night / no room

no room service as well

would have loved room service

i did not like that they did not offer room service

food and room service is excellent

a minor flaw. room service order was misplaced but promptly delivered after reminder.

room service was incredibly fast

we requested a rollaway bed and they provided it, we requested room service in a hurry and they brought it fast

later availability of room service would be nice

room service

no 24 hour room service

i couldn't find a menu or booklet so that i could order room service.

room service staff were exceptional

no room service