room service only available at designated time

room was smelling and i ask for room service saturday morning

didn't have room service false advertisement the crowd and traffic at that location didnt like the over all

don't offer room service the light fixtures where out the linen was not clean the rooms where outdated cable

the wifi seems to have glitches a lot. so movies were hard to watch at once .

the front desk clerk - he was nice & gave me coffee since room service didn't come in

curbside parking

location is convenient and there is enough parking.

parking lot small

bed, bedsheets were great, there was a couch in there and a coffee table, the room was great, parking is great

breakfast options were light.

i love the space,the wifi everything.

and my friend got her car towed in the middle of the night for parking right across the curb, which was her fault i guess

was in need of new curtains, moth eaten or it was worn from laundry could see light through the threadbare areas

tricky access to property. limited parking

wouldn't bring extra towels to room we had 4 kids and needed extra then housekeeping took our clean towels we had asked for and left the dirty

the clean rooms, the courteous and professional staff and the free parking.

the pool is out of service every single time we have come to this hotel

rude, in need of repair. inadequate parking. all around 1-star hotel.

the staff was real nice and my kids really enjoyed the nice indoor pool

wifi

was very friendly, room was very clean, good location and very good breakfast each morning

breakfast wasn

my room,breakfast, pool,and the lobby

didn t have the jacuzzi and the gym was 24hrs and there were stains on the couch and on the walls kinda felt gross

the key was hard to use to get into the pool

the gym

the good side, they have free wifi, a pool, a gym, breakfast is included, nice, clean and cozy rooms with plenty of space and a

nice decor, clean rooms, and great breakfast.

good breakfast, clean, new, comfortable, quiet, friendly!

the good side, they have free wifi, a pool, a gym, breakfast is included, nice, clean and cozy rooms with plenty of space and a very competitive

ordered room service and it took forever

did not get room service in any of the 3 rooms i booked

we ordered room service and everything was made in good time -- and delicious

did not feel safe in that part of the city valet parking personnel was not service minded room service took several calls before picking up the phone no sound proof walls, our neighbors had

ir left in the shower from past travelers, air vents clogged with dust, room service trays left in the halls over night, bugs in the dining area)

the restaurant was only open for breakfast and dinner when ordering take out, the room service charge was added, although food was in boxes with plastic cutlery

didn t get room service

room service was awesome and breakfast was wonderful

i also don't like room service in a bag

bonus there is room service for late night munchies

i didn't like that they didn't have room service

to come out, and we were served with pre-packaged jelly, butter and syrup as if we had ordered room service

room service. orange juice was good

unfinished , it could have used a table with possibly 2 chairs to eat at if we choose to have room service

i could not find the breakfast menu to order room service or even make it down to eat breakfast in thier dining room but even with these little

pool was clean

love the kitchenette

the room was spacious and nice needed mirror outside the restroom. breakfast was good

wish the 24 hours market was stocked and pool was not operational

the fact that there is a dishwasher mini stove and kitchen area microwave etc.

room service options suck now

room service didn t provide utensils or napkins

room service was fast and the food was excellent

no espresso on on premises after 4pm room service effectively stops at 11pm

room service fee expensive

they took room service order and called back to say they were out of what we ordered half an hour later

room service, restaurant kitchen in lobby was slow

also there s a qr code in the room that claims there s in-room dining/room service from the restaurant downstairs, but that s not true - scanning the code just brings

property has big rooms. on site restaurant was good for room service. bedding was decent.

friendly staff, nice restaurant and bar as well as close to several other restaurants

need better kids options for food ( room service) (+) room service was great as well , they came right on up whenever needed (+) the staff and room service was great (-)the bed wasn t very comfortable and the room service food choices weren t very tasteful. (-)room service was a disaster (-)room service was take away in a bag , a bottle of water is $5 and you have to pay for wifi (-)called room service multiple times for trash to be picked up, they didnt come our entire time, we asked (-) room service wasn't done every day and none of them spoke english (-) then he tells me that i have to call room service to get the couch bed made when he could have contacted them to have it ready when we

i also loved that downstairs there was a restaurant and bar that stayed open pretty late

accommodation was good bar & food good location good

and confort of room and great location staff is always ready to help food is very good bar is

service was slow in the bar but not bad.

the food room service breakfast was terrible and cost 104 dollars

no room service or minibar

the wait time for room service was little long.

we also ordered room service over the phone and it never came

it was really neat they have a digital system for housekeeping/ room service rather than a door hanger- you push one button for privacy or the other button for

slow service

room service was rubbish, did not bring items agreed and food was mediocre

we also ate at the hotel restaurants

from valet, to room service, to in-room dining, to housekeeping you will be hard pressed to find anything negative

cellent food) and had room service

there's no kitchen, so there's no room service nor breakfast but there's a nice little shop connected to the hotel for quick brunch

no room service

room service only works if you ask for it before 11 and i checked in at 12 that day

room service the night before was excellent

we loved the friendly service, historic location, great bar, and excellent room service.

no access to bar, room service or restaurants

later room service would be

as well, despite the pandemic, there was no room service available

room service was out of apple juice

anted middle of the night) was not fully cooked

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the gym was well equipped

the fact i didn t have any trash bags in my room and room service did come kind of late

slow room service. took three calls to get towels which took five hours

didn t like all of the hidden room service fees

room service: not only did it take forever to get, but we called 3 different times before we made a

we were told no room service from the grill & vine restaurant

front desk stated we could get room service from the knife restaurant and that they closed at 11 and the restaurant said no and no

spa, pool, workout room, room service, morning coffee in lobby, valet, the linens, the

no. room service took longer than normal. i ordered coffee for two and got one coffee mug.

the staff were exceptional, especially the room service.

the room service menu and the restaurant options.

the room was very pleasant. love the city view and the restaurants/ room service was great.

everything, the entire staff, the room, the accommodations, the restaurants, the room service

the property was very nice , and very fancy ! room service and the staff were great !

some room service trouble

no room service until after 5:00

room service menu was underwhelming for this caliber of hotel

room service was limited during cover.

room service was available all night, and they called to make sure we got our coffee supplies we

ordered room service and it was there within 20 minutes and great food

d it was only dessert).

/ $400 a night / no room

no room service as well

room service option, bar was not open until evening, felt that the price for the rooms did not

would have loved room service

room service, price

room service was fast

i liked that there was room service

no late night room service

they had to adjust it 3 times before it was comfortable room service eggs were

love the view from the widow and the room service.

(except for room service) (+)in the middle of dallas. big room room service (-) room service appeared to be available only for breakfast (-) i did not prefer to order room service nor usea credit card for the vending machine on my floor (+) i ordered room service and they were so nice (-) i stayed on the15th floor and someone left room service outside the room and no staff member picked it up (-)ordered room service and a big was found in my drink. (-)room service knocking on the door asking us what time we were checking out. (-) room service food was extremely salty (-) room service was expensive and food was very expensive

i went there were a lot of kids staying in the building

room faced the pool on the 9th floor

we liked the balcony . also it was nice having a bar and resturant attached to this property.

mask worn partying all night 24 hours drunk kids in the hallway passed out

delicious breakfast & excellent room service! very friendly & helpful staff. :)

also the room service button on the phone wasn't working had to call front desk and be transferred wouldn't

also, manuel from room service was fantastic and made us feel like royalty

room service available late which was my favorite thing

room service very late sometimes in the early evening

every way from the valet and bellman at the front door to the checkin/checkout, maid service and room service

room service was great as well