bed, quiet location, friendly staff, and on-site parking

good location, ok for overnight stay. bar and beer were good

the bar was well stocked and run by very friendly staff

would have been good to have bar snacks before 6pm, even if just cold snacks

ample parking available at the hotel

brilliant, room service till gone 5am, staff were brilliant thank you for letting us stay, great value for

but absolutely loved our stay room was very spacious and comfy with everything available room service and food fantastic i told the lady that the pictures on the website didn t do

mini bar well stocked snacks also available in room

in the bar itself, there are shelves full of books and i was able to get stuck into a good read as i was

our dog was allowed in the bar area with us for

room service for dinner was fab great location

breakfast was amazing along with the room service, food was hot and fresh

easy and close parking. very clean good food and room service. would highly recommend

location bed room size and cleanliness facilities location room service

one sofa and an easy chair so had to move easy chair to do hair and for room service

restaurant staff excellent room service very good everyone helpful

room service was great and food on the terrace good. covid restrictions applied.

i ordered room service as i'm very shy at 6

room service we had to came down to order food that could be improved and have menu in room for

modern bathrooms with walk in showers minibar in rooms and room service daughters airpods went missing g from

where we stayed was next to the bar which was a bonus

location was easy to find, lots of parking and friendly staff

woodys bar was lively with nice people and the staff were very friendly

very private despite being right opposite woody's bar as it has a hedge in front blocking the view into the rooms

very comfy bed, hot shower, ample tea and coffee facilities, thermostat to adjust temperature, parking right outside the door, woodys restaurant just opposite with fine food

cover charges for room service

bed was super comfy room facilities were excellent room service was excellent staff super

room service, prompt well prepared and reasonably priced and dinner in the restaurant again, well

we wanted room service after a very long day and all we could order was a very expensive menu that the

was like a single room so tiny no room service had to pay for parking room full of dust no cleaner came on 3rd

room service prompt food hot

very nice place. clean. good food. room service was fast.

asked for a tuna melt panini for room service and specified to have nothing else in the panini but

room service was fast

room service order was messed up but did get sorted.

amazing staff went out of way to prepare room service food for a late arrival

good location and parking, helpful staff

wifi was poor reception and kept cutting iff

the view was amazing, the rooms was lovely old fashioned and the bar area was lovely and big

beautiful building and bar area

you can get room service up to 9pm hotel overlooks the lake

strange rules about what food was available in the restaurant and what was only room service.

amazing place to stay food and room service was first class really enjoyed our stay staff were very friendly and a truly enjoyable

suite was stunning and air conditioning was provided, all staff were so lovely and welcoming, room service was faultless and our food was delicious

had three christmas functions on so no bar or restaurant facilities though they would do room service for both however you want out so in further an accommodation for guests should be

room service dinner was fine but used plates etc were not removed when the room was

has room service

good value for money. friendly staff. daily room service.

room service charge did start to build up considering we needed to frequently use it because of

room was perfect, location was perfect, room service was excellent which was ideal not

boyfriend, after ordering room service and he ordered a beer( it was only around 9pm) and they came up and said there was no (-)room service didn t collect tray when requested. (-)was a bit unlucky with the room service since they closed at 9:30 and also one of their elevators were out of order, the only (-) room service wasnt really working (+) room service food was (-)room service food (-)room service after 11pm a lot to be desired, just a choice of 3 sandwiches. (-) sunday i had no room service at all (-)there was no phone in the room to order room service. (-)room service diabolical ( ended with nothing and finding somewhere else to eat breakfast) scuffs (+)and bathrooms were very clean with excellent room service, beds extremely comfy and bedroom all modern with good tv and kettle etc

kids swimming swimming lessons occupying the pool, all of saturday morning

staff were very nice and welcoming we especially liked the dinner and breakfast service felt special thankyou to john, katarina and charlotte especially for making sure

no gym

pool and sauna is a great addition to their amenities

room service was slow

the bathroom was tiny. there is no room service till 6pm.

adding cream to scrambled eggs, breakfast should be included in the room rate, a more extensive room service

room service would be good.

room service was not great- run out of most things.

the only other real minor thing, is there is no leaflet or menus in the room about room service or what food there is on offer

pizza in room service was poor so would not eat at hotel again

are vegetarian, the menu we looked at for room service wasn't much choice so we ended up not having anything, unfortunately we would score

room service optional so no one waking you up in the morning to change towels etc if you don't want

upset was that we pre ordered breakfast so we could have room service

unfortunately, no food or drink in the restaurant cos of covid, could have ordered it via room service but chose not

room service was excellent

room service menu was great and the food was impressively good

only downside were the prices on the menu and we were charged for room service even though we ordered and collected our food from downstairs, which was an extra

we also had room service which was excellent

also we had room service and the full english was

option for room service

the room service breakfast was delicious and arrived quickly

no 34hour room service available.

a nice room, comfy bed, easy check-in, the staff was lovely and the pizza room service option was amazing

dinner was fantastic - and they offer room service

wif is absolutely shocking if it was working properly i would have orgwrg room service but the cloud everywhere i go is

clean bathroom worked nice pillows plug sockets in a decent place breakfast was fine wifi worked room

hotel, unique interior courtyard style rooms free room service from pub, food

the food was great and room service over 10

knickerbocker glorirs available all times of the day via room service lol

excellent room service

location, restaurant and room service

under the restrictions room service was very good

the bed was comfortable, the gym was well equipped, the electric bard is exceptional and the room service food was top notch

great breakfast and room service available

great location, kind staff great politeness room service great

room service is also available

room service was very easy to arrange via an app

room service was efficient

only discovered this after 9pm when getting into bed so too late to be fussing with room service

if there is a wedding they close the bar and u get room service only

having to pay extra for room service excellent

com advertises hotel as room service and vending machines with drinks and snacks, this is one of the reasons we booked this

hotel is very costly, no room service,food is costly

the room service was quick and fairly priced

only fault i found, room service not value for cost

great room service meal

we got room service which really wasn't great - uncooked chips & a very soggy

the bed was comfy and the room service was good.

staff very helpful fantastic food felt comfortable staying there room service lovely bar and restaurant good value for money would recommend other people and

good location, friendly staff and 24hr room service

t many hotels pull that off

room service very quick and good

breakfast was decent and room service is 24 hours

i loved that there was room service till 9

don't think there was room service

there was no room service.

no 24 hour room service

only thing that was disappointing was when we called to order room service

staff, comfy bed, clean rooms, and a decent breakfast

easy parking, high quality

great breakfast

ample parking

also ample parking, i will definitely be booking again when i'm back in the area

my room service was the quickest i ve ever experienced

beautiful room, huge soaking tub, great location, perfectly clean, room service, mini fridge, big windows, very comfortable bed

in the city centre with parking, the beds were comfortable and the staff were the most helpful, room service is a lovely feature here and the kitchen presents a fantastic menu for

was fantastic, the room was lovely with a gorgeous view, check out being at 12 was fantastic and room service and a mini bar was a great service

room service was fabulous

poor wifi, no room service menu in room and 4 tray charge

very quick room service

telephones don t work to call reception or room service

there was no fridge, information about the hotel or room service details in the room

room service didn t bring sugar as they said they no longer do it

room service was great, the dressing gowns was very nice , the little bottles of shampoo etc was

great room service

i then rang for room service

room service was

lack of room service

good wifi, nice breakfast although only cooked really on offer, friendly staff,speedy room service, clean room and great location for someone who has not been

booked the hotel because it had good reviews for its restaurant and room service

room service every day

found the wifi particularly sketchy most of the time which was a bit frustrating

central, spacious, nice bar and friendly.

good selection at breakfast excellent room service

room service menu doesn't offer any desserts not even a cheese plate

the staff were very professional and polite. we had room service which was really quick!

room service & choices very good. professional friendly staff

plenty of options especially in room service.

staff were excellent and room service very responsive

comfy bed. location good room service parking

at another hotel later that had everything that was missing here plus modern bathroom and full room service 3 per tray and the price paid was 50 less

ich i had been advised could be done & a note left on

the bar was already closed for clean up and we were told we could order room service but not until after 1 am

wasn't well so needed room service. quiet expensive for this facility

the restaurant served lovely food and room service was available

room service is 6 way too expensive

and room service finished at 7pm so had to order pizza, but wasn t allowed to eat in the bar, which

the hotel is overly expensive rooms are good and clean but really small and also you have to pay room service which was

breakfast was brilliant and staff were very accommodating

very fast wifi

friendly staff; easy check-in; parking; comfortable well equipped room; porridge provided for breakfast on

clean and tidy. lovely breakfast. good parking and extremely pleasant and helpful staff.

great breakfast, ev charger and v reasonable price.

this hotel has ample parking and strong wifi

wifi was excellent

the wifi facility did not work properly

the hotel even had free wifi

cosy decoration friendly welcome everything clear - wifi, rooms, local amenities dogs accepted

room service food menu was poor but what was ordered was nice

food we had room service and full english breakfast staff were very polite and friendly made us feel welcome

with informative staff; food definitely a plus - well cooked and a full dining menu available as room service; no lift

had room service which was great, and the food was very tasty

were lovely always smiling and friendly willing to please bathroom was refurbished room service sandwich meal was very nice we had eaten lunch so didn t want a big meal staff were

food was great and room service was very quick

i had room service both nights i stayed and the quality of the food was superb..

things on room service were only available until 10 so didn't have much time to enjoy cocktails in the bar as

room service breakfast is definitely worth it

breakfast room service delivery was incredibly quick