we ordered room service which was beautiful presented and prompt

i ordered room service as i'm very shy at 6

lounge bar/room service menu was great choice but not cooked quality food for the price was not worth the

restaurant staff excellent room service very good everyone helpful

bfast and room service excellent

bed was super comfy room facilities were excellent room service was excellent staff super

no room service for food but for drink

room service, prompt well prepared and reasonably priced and dinner in the restaurant again, well

20, was unable to get any food at the hotel and no room service was available either

also room service advertised from 6pm - only actually available after 6

room service prompt food hot

very nice place. clean. good food. room service was fast.

didn t answer my calls for room service

at reception when booking in about ordering food to room and told no room service the night i was staying

asked for a tuna melt panini for room service and specified to have nothing else in the panini but

spacious, parking outside the front door, lovely bathroom with walk in shower, overall decor was classy

where we stayed was next to the bar which was a bonus

plenty of parking, which was available right outside the door

very private despite being right opposite woody's bar as it has a hedge in front blocking the view into the rooms

they gave me a late check out at no extra charge

the car parking was excellent, once we realised it was a public car park , with a voucher for free parking

the place met all my requirements including the off road parking which was a big help.

the bar was well stocked and run by very friendly staff

free parking, pleasant staff, seems everything is on hand. good food

all the staff were pleasant, friendly and helpful, the bar prices weren t outrageous

brilliant, room service till gone 5am, staff were brilliant thank you for letting us stay, great value for

but absolutely loved our stay room was very spacious and comfy with everything available room service and food fantastic i told the lady that the pictures on the website didn t do

in the bar itself, there are shelves full of books and i was able to get stuck into a good read as i was

our dog was allowed in the bar area with us for

& tidy, nice comfort down stairs in the bar area, bed was very comfortable with a great shower

it has free, on-site parking, my single room was nice, the en-suite was modern & stylish

fantastic location. parking at the back. rooms are big and clean. staff friendly.

ank you to both)

are clean & comfortable, staff are friendly and helpful, food is lovely, easy to find, plenty of parking

good fast wifi

amazing place to stay food and room service was first class really enjoyed our stay staff were very friendly and a truly enjoyable

no room service menu in the room

because we arrived a little late and were going out for the evening we had room service

got there late but byrons brasserie allowed us to order room service and the food was delicious

you can get room service up to 9pm hotel overlooks the lake

breakfast was amazing along with the room service, food was hot and fresh

one sofa and an easy chair so had to move easy chair to do hair and for room service

room service is excellent

room, good room service

easy and close parking. very clean good food and room service. would highly recommend

dinner and breakfast

the breakfast was one of the nicest that i have eaten on my travels

amazing room, mini bar would have been great.

good beers in pub good evening meal choice good parking

were friendly, able to book early check in

room service was excellent

clean & modern room. very quiet. room service! lovely staff & good location.

only downside were the prices on the menu and we were charged for room service even though we ordered and collected our food from downstairs, which was an extra

able to buy drinks on room service unless i bought a meal - appreciate that this might be down to the current legislation

room service was quick and good quality, room was clean and had great facilities.

the room service breakfast was delicious and arrived quickly

a nice room, comfy bed, easy check-in, the staff was lovely and the pizza room service option was amazing

no 34hour room service available.

the pub wasn t open so couldn t get room service :

�5W

and room service finished at 7pm so had to order pizza, but wasn t allowed to eat in the bar, which

the hotel is overly expensive rooms are good and clean but really small and also you have to pay room service which was

room service is 6 way too expensive

the restaurant served lovely food and room service was available

wasn't well so needed room service. quiet expensive for this facility

no fridge in the room was quite inconvenient , especially as there was no room service menu anywhere , but there is a sainsbury's and tesco 2 minutes from the hotel so it

had an issue with a loo not flushing which was sorted before we could put the phone down to room service

the bathroom was tiny. there is no room service till 6pm.

was very clean, room service was polite helpful and fast nice & warm

adding cream to scrambled eggs, breakfast should be included in the room rate, a more extensive room service

only improvement would be room service

upset was that we pre ordered breakfast so we could have room service

very clean and room service was very prompt

the only other real minor thing, is there is no leaflet or menus in the room about room service or what food there is on offer

are vegetarian, the menu we looked at for room service wasn't much choice so we ended up not having anything, unfortunately we would score

room service, free wifi, excellent location for nottingham trent university, shops and restaurants

the water pressure was good and the room service excellent

only discovered this after 9pm when getting into bed so too late to be fussing with room service

having to pay extra for room service excellent

room service was very good

good value breakfast - room service

paying for room service in the room was a little strange instead of at check

good location, friendly staff and 24hr room service

room service was

breakfast was decent and room service is 24 hours

the first lot of room service didn t come and we had to ring again

ordered room service too and the food was great

only fault i found, room service not value for cost

great room service meal

check in and out with everything explained and every question answered i also liked the option of room service and how easy it was to contact reception from the room if i needed/ wanted anything

room service was good and staff were really lovely and helpful.

the bed was super comfy and the room service was excellent and v.good value

waiting at reception for 30 mins and was only allowed to enter when she could tell the staff the room service order that had been made earlier to prove that she was staying there

room was perfect, location was perfect, room service was excellent which was ideal not

has room service

i loved that there was room service till 9

the room service quality of food was very poor

room service was tasty and not overpriced

no 24 hour room service

don't think there was room service

boyfriend, after ordering room service and he ordered a beer( it was only around 9pm) and they came up and said there was no (-)room service didn t collect tray when requested. (-)was a bit unlucky with the room service since they closed at 9:30 and also one of their elevators were out of order, the only (-) room service wasnt really working (+) room service food was (-)room service food (-)room service after 11pm a lot to be desired, just a choice of 3 sandwiches. (-) sunday i had no room service at all (-)there was no phone in the room to order room service. (-)room service diabolical ( ended with nothing and finding somewhere else to eat breakfast) scuffs (+)and bathrooms were very clean with excellent room service, beds extremely comfy and bedroom all modern with good tv and kettle etc

andrea beautiful, ronaldo, collins, india, carrie the management, bar staff and not to forget the house keeping ladies who do a great job always

spa and gym facilities

pool and changing rooms carnage and rammed with families/kids everywhere. hard to relax!!

the twin room the kids had was also particularly spacious

beautiful room, huge soaking tub, great location, perfectly clean, room service, mini fridge, big windows, very comfortable bed

my room service was the quickest i ve ever experienced

was fantastic, the room was lovely with a gorgeous view, check out being at 12 was fantastic and room service and a mini bar was a great service

room service short and small menu

i ordered room service which was very quick and delicious

staff were lovely, i ordered room service as i was travelling alone for work. this was lovely.

dark walk to bar - but they are getting lights

were spot on - clean kettle, iron and ironing board, hotel and local information, really fast wifi connection, lots of tv channels

were the other staff)

no disabled parking. parking in general limited.

amazing staff went out of way to prepare room service food for a late arrival

was a two day halloween event which meant car parking was confusing

wifi very patchy

the property also offered ample on-site parking, which was very convenient

good location and parking, helpful staff

the wifi facility did not work properly

wifi was excellent

really nice stay.room was excellent. wifi was great. staff really nice.

good shower and everything you need in the kitchen

cosy decoration friendly welcome everything clear - wifi, rooms, local amenities dogs accepted

slept like a log and had the most amazing room service breakfast, probably because i must have ordered absolutely everything on the menu,

we stayed for two nights and ordered room service for dinner on the 2nd night

the room service. one of the dishes was a joke.

my only complaint would be the lack of basic in-room services that you get by default in any other hotels such as mini refrigerator and basic

didn t eat there as i know from before that the food isn t that great, most particularly the room service

it provided free parking

is not up and running all public areas being refurbished no bar no restaurant had to go to cash point to pay which was not acceptable as me and my husband just

it is a really nice hotel and the bar and restaurant looked great

staff, nice rooms, excellent location, free parking, query dealt with in a speedy fashion, customer service excellent

parking at the rear for hotel guests

ason given for our covid safety, though we'd traveled from another hotel where the

room service was lovely to have

room smellt, no daily room service

no room service

had room service breakfast and only received one toast

good selection at breakfast excellent room service

room service & choices very good. professional friendly staff

the staff were very professional and polite. we had room service which was really quick!

room service menu doesn't offer any desserts not even a cheese plate

plenty of options especially in room service.

cooked breakfast was lovely too

i most recently stayed in tye uppermost level of the accommodation and had great wifi connectivity

good parking overall great stay darren

car parking was good too

complimentary tea/coffee, tv, wifi, fan, en-suite bathroom with shower

the food was great and room service over 10

wif is absolutely shocking if it was working properly i would have orgwrg room service but the cloud everywhere i go is

despite someone having been in there to deposit the rubbish - this seems to be the opposite of room service

hotel, unique interior courtyard style rooms free room service from pub, food

dinner was fantastic - and they offer room service