location, room service, food

breakfast was ordered for 8am room service and had not arrived by 9:30am

breakfast as we were hungover and they kindly brought us bacon sandwiches despite not doing room service

good price. clean. comfortable bunkhouse. good hotel with bar and pool table.

good in house bar and free off street parking

room service great

fantastic, chefs food was incredible most facilities were upto date and useful, great location room service always had new towels toilet roll etc everyday on time room was

decor and location - bed uncomfortable which was a shame - staff didn t know about room service - but got sorted in the end and the service was good - missing the final finishes to

to the timing of our visit, we thought although the hotel bar and restaurant were closed, that room service was still a service due to seeing food as options on the ordering service on the

great room service, reception and attentive and efficient breakfast staff with good food.

sts rather) etc to protect the environment, the bath

realise no room service a bag with fresh milk, coffee, toilet roll left at the door after 5 days it would have

room service, no hot food unfortunately

location, free wifi, big room, safe in room, room service and nice staff

room was very small, no room service available as i was in the lodge part and as a lone traveler i would have preferred to

this was delivered by room service at time requested - 9 am ish, and it was exactly on 9am fresh and warm

the lady at breakfast was helpful and a cheery character

abbey was in a lovely setting parking room breakfast staff the whole package stop again if in

past 11am to be greeted with a smile by david the owner, who was very hospitable, and opened the bar for us to have a drink

views, lovely staff, garden and surroundings great for walks with our dog, lot of parking

we said no because we would prefer room service

towels were not replenished even during room service but just hung to dry

booked with the intention of staying in the room for nye and to order room service and watch a film to bring the new year in only to be told on arrival room service

room service and cleaning provided daily and discreetly

when room service rang back up for my card number instead of using machine i was scrambling around

may be a bigger tv or snack bar in the room. room service. a light music.

loved the room, the bed was huge, all staff were absolutely lovely, the food was gorgeous, room service was amazing

room service breakfast the only option at the moment

bar area was cosy and friendly

the bar was well stocked food was exceptional, the place had character

the chapel was very well converted with a lovely bar and terrace for evening drinks

the bar and restaurant is a converted chapel which is stunning

beautiful bar area & outdoor seating available

loved the bar in the chapel

would have been better if there bar was open, rather than having to go to another one.

very friendly and welcoming, food lovely room service very good, also hotel very clean

room service poor first night waited 50 mins 2nd night 45 felt i was not as important as other

more milk with room service breakfast

great room service

have enjoyed the big and comfy bedroom, room service, the spa facilities and the location of the hotel at the marina

the spa is beautiful with a great pool and very friendly and professional staff

parking is right by the cottages

the spa is beautiful with a great pool and very friendly and professional staff

we had a cottage close to the spa with a very large room

garden was beautiful with sheltered benches to sit and enjoy the view the spa was excellent the cottages were private and very

room service would be a good addition for when it's too busy in restaurant

no room service. hotel was selected as it had room service in description.

good prompt room service

the room service was very good

options on the food menu for room service

the bar area was comfortable and the owners were warm and welcoming

enough for us, we had a fantastic room and the breakfast kept you going all day, also had a nice bar area with local

it was hit or miss getting a parking space close to the hotel on the main rd or the side rd.

great location and free on street parking

clean, pleasantly decorated, adults only, quiet, free street parking

as well as 3 more charge on my room service bill then what the prices add up to

connection it read on the display) so had to go down to reception to order room service

food delicious, room service excellent and breakfast was great

room service was excellent. cleaned every day. wonderful location 2 min walk from sea.

t a complaint) staff very helpful and friendly, good service and good room service, altogether a very nice and comfortable place to stay

parking onsite is free

hotel just the right size to offer a friendly, personal service with nicely proportioned lounge, bar and dining room

bar in the hotel good choice of drinks including cocktails, something for everybody

ivate car

modern, clean , stylish, good parking

good wifi too

good wifi throughout

g wifi password, parking etc

wifi connection in top rooms impossible and no hot water for the whole of our stay

excellent wifi signal

room service came and tidied the room but forgot to look it

room service after 9 would have been good - even just a sandwich

there is daily room service, coffee and tea provided and refilled daily

no bar no communication about restaurant facilities, very poor room service

room service, clean

rooms were clean with room service everyday

location is amazing. sea view was fantastic. room service was lovely. bed is comfortable.

the room service was quick and the food was excellent.

room, room service breakfast, staff, atmosphere

lovely warm room , beautiful bath, plenty of hot water . room service excellent.

room service great

the staff were very friendly, especially sarah from room service such a lovely, kind and helpful lady

on the second day , when they had a room service, they had forgotten their cleaning material

breakfast was affordable and had great options for kids- beans on toast around £3 and kids’ breakfast for £3

orme bar on the first floor with music, karaoke and darts with kids area is a brilliant place to spend with family

room service apart from 1 day

we didn't get room service on the last day the day before we departed

did not order room service but thought 10 pounds to bring food to room was bit dear

were great friendly helpful food was fantastic clean room room service sea view was amazing all

breakfast was great, all you can eat, lots of choice of hot and cold food and a selection of hot

due to covid they weren't able to serve any kind of breakfast and didn't even offer room service of any kind

the room was clean and comfortable with daily room service

the website said room service but there is no phone in the room to call reception to ask for room service

went out, at that time someone came in the room for room service that was very uncomfortable for me, because i kept my stuff here and there, so it was

lack of information about closed restaurant and room service before booking room

there was room service but we didn't use it

because of my late arrival i found the room service menu to be very limited

it's only a continental breakfast with no hot food on offer as it's served via room service

the service in particular the bar and room service

room service was good but a few items were forgotten each day @ breakfast

staying at the white heather hotel perfect location staff warm and friendly hotel very clean room service each day fresh towels if required tea coffee etc restocked daily and the breakfast

room service which tbh wasn t expected for the two days but had done the room and laid clothes

liked the view in the hotel room , room service and great breakfast in the morning

wifi was poor although first free

breakfast was lovely, lovely location and short walk from everywhere. staff really lovely also

good wifi, helpful staff

great hotel , very friendly staff , good food beds bar , excellent ,very clean,

room, cleanliness, location , staff service,free parking ,choice of breakfast options

everything good. need better wifi..

staff are lovely n friendly, room n hotel lovely n clean the breakfast was amazing n the black pudding was lush

room service done every day, towels changed when required

unfortunately parking is a problem.

weak coffee at breakfast.

the hotel itself is beautifully decorated with lovely bar and sofa areas, and there s also a pleasant seating area outside to relax and watch the world

breakfast was great, great selection of jams and spreads and delicious hot food, the lady at the

also somewhat frustrating that you couldn t order drinks to your room as there was no option of room service

staff made you feel welcome on arrival, very professional the rooms were very clean and room service was excellent

the room service was excellent and they didn't get into your way at all

lovely bar and terrace with a view to enjoy

location, decor, the room and view, the bar and friendly staff.

no room service even though we were out all day

like how we could have room service little bit of a charge,and lovely breakfast and amazing

if your looking for top top quality and room service ect go to a posh hotel if you want somewhere affordable and basic but comfortable and

chef therefore no breakfasts or room service

no room service on tuesday or wednesday and had to complain wednesday evening as we didn't have any

ordered room service and service was excellent and food was very tasty!

i love staying at the management centre because you can order room service from the full restaurant menu which is great when you're arriving late into the

standing at the reception in the evening, asking for fresh towels and a toilet roll because the room service forgot about our room

lack of room service on a couple of occasions during four night stay

staff have gone above and beyond, i left my ipad in the room the room service reported it

room service, my order was not correct, the person on the other end of the telephone did not listen

lovely swimming pool, loads of breakfast, we had room service one night-lovely big portions

very accommodating to give us a breakfast at 0630 in our room on a sunday and no room service fee

staurant and bar not open yet)

covid measures were excellent, could not have been any better, staff were brilliant, room service only at present but that was perfect, best hotel in caernarfon and best staff i've