room service poor first night waited 50 mins 2nd night 45 felt i was not as important as other

the small charge for room service seemed to add to the special stay, sitting observing the view whilst eating breakfast

very friendly and welcoming, food lovely room service very good, also hotel very clean

more milk with room service breakfast

have enjoyed the big and comfy bedroom, room service, the spa facilities and the location of the hotel at the marina

loved the bar in the chapel

the bar and restaurant is a converted chapel which is stunning

amazing location and the bar is gorgeous

would have been better if there bar was open, rather than having to go to another one.

beautiful bar area & outdoor seating available

the spa is beautiful with a great pool and very friendly and professional staff

and welcoming, fabulous gardens which seemed to go for miles, spa is included with pool, hot tub, steam and sauna

minor niggle - the spa was some distance from main building so that was a little off-putting.

and welcoming, fabulous gardens which seemed to go for miles, spa is included with pool, hot tub, steam and sauna

it was great to be able to have space to relax

we had no trouble parking right outside for free roadside parking

great location and free on street parking

we even drank the local gin in the bar with the best music and singing

the bar area was comfortable and the owners were warm and welcoming

are fantastic and made us feel really welcome, lot's of local knowledge to assist us for car parking during armed forces day

good daily room service with good selection of tea and a pack of biscuits

work in the room

95 for a breakfast another 5 for room service

connection it read on the display) so had to go down to reception to order room service

room too hot club seaview - looked much bigger when booking for the price was expecting a better room service a bit slow at breakfast on second morning food was not cooked to order which was a

hotel with parking and lovely views of the sea

nice, nightcap in the bar before bed

lovely stylish hotel, spotlessly clean, lovely friendly staff. plenty of parking

we dined out with friends , so didn t eat at the hotel , but the bar area is fabulous with plenty of selection of your favourite tipples

modern, clean , stylish, good parking

loved the room, the bed was huge, all staff were absolutely lovely, the food was gorgeous, room service was amazing

may be a bigger tv or snack bar in the room. room service. a light music.

room service breakfast the only option at the moment

easy to find and plenty of parking

meal was lovely, the fact you could sit outside in the garden and overlook fields, on-site free parking and the breakfast was excellent too

wifi connection in top rooms impossible and no hot water for the whole of our stay

good wifi throughout

good wifi too

g wifi password, parking etc

excellent wifi signal

there is daily room service, coffee and tea provided and refilled daily

room service, clean

no bar no communication about restaurant facilities, very poor room service

room service came and tidied the room but forgot to look it

room service after 9 would have been good - even just a sandwich

no525, no door banging superb low key service excellent food and quick room service very comfy bed, 3 nights blissful sleep spacious bathroom, warm relaxing

the whole experice the bathroom the bedroom the private study the room service the staff the decor everything was perfect even at 2 in the morning the staff still

24 hours room service a bonus, although after 9pm food is limited

lovely warm room , beautiful bath, plenty of hot water . room service excellent.

everything about it. location, room service, food etc

were great friendly helpful food was fantastic clean room room service sea view was amazing all

we didn't get room service on the last day the day before we departed

room service apart from 1 day

did not order room service but thought 10 pounds to bring food to room was bit dear

staff, very clean hotel, and a lift, and parking, and wifi as well as a most excellent buffet

the staff were very friendly, especially sarah from room service such a lovely, kind and helpful lady

room service great

on the second day , when they had a room service, they had forgotten their cleaning material

orme bar on the first floor with music, karaoke and darts with kids area is a brilliant place to spend with family

very tiring walking up to top floor. no lifts with heavy bags and kids

the room was clean and comfortable with daily room service

lack of information about closed restaurant and room service before booking room

the website said room service but there is no phone in the room to call reception to ask for room service

went out, at that time someone came in the room for room service that was very uncomfortable for me, because i kept my stuff here and there, so it was

due to covid they weren't able to serve any kind of breakfast and didn't even offer room service of any kind

had someone else's room service on my bill, good thing i checked it before checking out

it's only a continental breakfast with no hot food on offer as it's served via room service

because of my late arrival i found the room service menu to be very limited

the service in particular the bar and room service

room service was well organised and prompt:

staying at the white heather hotel perfect location staff warm and friendly hotel very clean room service each day fresh towels if required tea coffee etc restocked daily and the breakfast

room service which tbh wasn t expected for the two days but had done the room and laid clothes

liked the view in the hotel room , room service and great breakfast in the morning

accommodating especially as mom had been poorly the night before and was allowed an early check in

clean and tidy breakfast was lovely. staff made you welcome

there was no music playing in the bar when no entertainment so it seemed very quiet but these points are just being over picky as i

pillows were uncomfortable, wifi was bad, bathrooms old.

the wifi was also

room, cleanliness, location , staff service,free parking ,choice of breakfast options

how the bar shut at 10.30 on a saturday night

room service done every day, towels changed when required

was a problem with parking as often all the spaces around the hotel tended to be occupied whenever we required a space

parking would be nice but to be honest we didn t struggle to find off road parking and given the

the room wasn t the best. facing back of hotel. bar closes quite early

my only concern was the free wifi.... mine only worked downstairs

also somewhat frustrating that you couldn t order drinks to your room as there was no option of room service

staff made you feel welcome on arrival, very professional the rooms were very clean and room service was excellent

the room service was excellent and they didn't get into your way at all

lovely bar and terrace with a view to enjoy

nice bar area with a sun terrace overlooking llandudno bay

no room service on tuesday or wednesday and had to complain wednesday evening as we didn't have any

like how we could have room service little bit of a charge,and lovely breakfast and amazing

if your looking for top top quality and room service ect go to a posh hotel if you want somewhere affordable and basic but comfortable and

chef therefore no breakfasts or room service

no room service even though we were out all day

when room service rang back up for my card number instead of using machine i was scrambling around

room service and cleaning provided daily and discreetly

towels were not replenished even during room service but just hung to dry

booked with the intention of staying in the room for nye and to order room service and watch a film to bring the new year in only to be told on arrival room service

when attempting to order room service, no one answered the phone

this was delivered by room service at time requested - 9 am ish, and it was exactly on 9am fresh and warm

easy to find and lots of parking the food was amazing

great location, friendly staff, clean and comfortable room. free parking and wifi too.

bath was a spa bath

good wifi connection and netflix on tv

good prompt room service

the following day, when there had been a slight problem with room service, the lovely receptionist, sam, waivered our food bill as a good will gesture

room service was dreadfu

room service would be a good addition for when it's too busy in restaurant

options on the food menu for room service

the breakfast room service was great and so was the breakfast

doors in the room and other people's rooms bang loudly so we never had the pleasure of a lie in, room service also started early around 8 am so again, lots of banging that woke us up

room service was inconsistent

location, free wifi, big room, safe in room, room service and nice staff

realise no room service a bag with fresh milk, coffee, toilet roll left at the door after 5 days it would have

got there we were really tired from a long drive and were really happy to see that they offered room service

i ordered room service and the food was good value and delicious

we both woke up with bad back tv was tiny - like a caravan one but it worked tried to ring for room service few times but no answer wasn t sure if that was due to lockdown no bath in the room

respectful people and staff, good food and room service

great room service, reception and attentive and efficient breakfast staff with good food.

breakfast was ordered for 8am room service and had not arrived by 9:30am

breakfast as we were hungover and they kindly brought us bacon sandwiches despite not doing room service

location, room service, food

after a nice walk around betws and settled down to a couple pints, some food, and a spot of pool in the games room

car park is small and was full, but parking available on nearby streets

ordered room service and service was excellent and food was very tasty!

i love staying at the management centre because you can order room service from the full restaurant menu which is great when you're arriving late into the

standing at the reception in the evening, asking for fresh towels and a toilet roll because the room service forgot about our room

lack of room service on a couple of occasions during four night stay

staff have gone above and beyond, i left my ipad in the room the room service reported it

room service, my order was not correct, the person on the other end of the telephone did not listen

lovely swimming pool, loads of breakfast, we had room service one night-lovely big portions

very accommodating to give us a breakfast at 0630 in our room on a sunday and no room service fee

staurant and bar not open yet)

covid measures were excellent, could not have been any better, staff were brilliant, room service only at present but that was perfect, best hotel in caernarfon and best staff i've