room service poor first night waited 50 mins 2nd night 45 felt i was not as important as other

the small charge for room service seemed to add to the special stay, sitting observing the view whilst eating breakfast

very friendly and welcoming, food lovely room service very good, also hotel very clean

more milk with room service breakfast

have enjoyed the big and comfy bedroom, room service, the spa facilities and the location of the hotel at the marina

staff are very friendly and plenty of parking

spa felt a little tired and the refreshments were very expensive and not very imaginative / healthy

minor niggle - the spa was some distance from main building so that was a little off-putting.

spa was excellent and extremely clean and spacious

one or two mosaic tiles were adrift in the pool

the decor in the chapel bar was gorgeous would highly recommend this place to stay and eill be

would have been better if there bar was open, rather than having to go to another one.

the bar and restaurant is a converted chapel which is stunning

the hotel has a wonderful bar / restaurant called the hidden chapel / which is exactly what it is, right down to the

beautiful bar area & outdoor seating available

we had no trouble parking right outside for free roadside parking

great location and free on street parking

we even drank the local gin in the bar with the best music and singing

the bar area was comfortable and the owners were warm and welcoming

are fantastic and made us feel really welcome, lot's of local knowledge to assist us for car parking during armed forces day

good daily room service with good selection of tea and a pack of biscuits

work in the room

95 for a breakfast another 5 for room service

connection it read on the display) so had to go down to reception to order room service

room too hot club seaview - looked much bigger when booking for the price was expecting a better room service a bit slow at breakfast on second morning food was not cooked to order which was a

hotel with parking and lovely views of the sea

nice, nightcap in the bar before bed

lovely stylish hotel, spotlessly clean, lovely friendly staff. plenty of parking

we dined out with friends , so didn t eat at the hotel , but the bar area is fabulous with plenty of selection of your favourite tipples

modern, clean , stylish, good parking

g wifi password, parking etc

good wifi too

wifi connection in top rooms impossible and no hot water for the whole of our stay

excellent wifi signal

good wifi throughout

room service came and tidied the room but forgot to look it

there is daily room service, coffee and tea provided and refilled daily

room service, clean

no bar no communication about restaurant facilities, very poor room service

room service after 9 would have been good - even just a sandwich

lovely warm room , beautiful bath, plenty of hot water . room service excellent.

location is amazing. sea view was fantastic. room service was lovely. bed is comfortable.

the room service was quick and the food was excellent.

the whole experice the bathroom the bedroom the private study the room service the staff the decor everything was perfect even at 2 in the morning the staff still

no525, no door banging superb low key service excellent food and quick room service very comfy bed, 3 nights blissful sleep spacious bathroom, warm relaxing

on the second day , when they had a room service, they had forgotten their cleaning material

room service great

the staff were very friendly, especially sarah from room service such a lovely, kind and helpful lady

friendly staff and lovely with the kids. very clean hotel and rooms and breakfast was lovely

kids in bar area

were great friendly helpful food was fantastic clean room room service sea view was amazing all

we didn't get room service on the last day the day before we departed

did not order room service but thought 10 pounds to bring food to room was bit dear

room service apart from 1 day

small family room, no tv channels to entertain the kids

lack of information about closed restaurant and room service before booking room

the website said room service but there is no phone in the room to call reception to ask for room service

due to covid they weren't able to serve any kind of breakfast and didn't even offer room service of any kind

the room was clean and comfortable with daily room service

went out, at that time someone came in the room for room service that was very uncomfortable for me, because i kept my stuff here and there, so it was

the service in particular the bar and room service

room service was good but a few items were forgotten each day @ breakfast

more variety on the menu for room service

had someone else's room service on my bill, good thing i checked it before checking out

it's only a continental breakfast with no hot food on offer as it's served via room service

liked the view in the hotel room , room service and great breakfast in the morning

staying at the white heather hotel perfect location staff warm and friendly hotel very clean room service each day fresh towels if required tea coffee etc restocked daily and the breakfast

room service which tbh wasn t expected for the two days but had done the room and laid clothes

breakfast was excellent as was the service

experience, staff super friendly and helpful, gave advice on local attractions and allowed a late check out

nice bar and

good wifi, helpful staff

how the bar shut at 10.30 on a saturday night

good wifi, cafe and lounge

hotel loved everything about it very clean food excellent and staff very nice and good bar

room service done every day, towels changed when required

fabulous late check out facility

breakfast was great, great selection of jams and spreads and delicious hot food, the lady at the

lack of plugs by bedside and very very poor wifi in our room which was on the top floor

friendly staff, managed to get us a parking space, breakfast was fab

the room service was excellent and they didn't get into your way at all

also somewhat frustrating that you couldn t order drinks to your room as there was no option of room service

staff made you feel welcome on arrival, very professional the rooms were very clean and room service was excellent

bar for cocktails etc

breakfast was hot and plentiful the location was great the pier just over the road and the shops bars restaurants just around the corner

if your looking for top top quality and room service ect go to a posh hotel if you want somewhere affordable and basic but comfortable and

chef therefore no breakfasts or room service

like how we could have room service little bit of a charge,and lovely breakfast and amazing

no room service on tuesday or wednesday and had to complain wednesday evening as we didn't have any

no room service even though we were out all day

may be a bigger tv or snack bar in the room. room service. a light music.

room service breakfast the only option at the moment

loved the room, the bed was huge, all staff were absolutely lovely, the food was gorgeous, room service was amazing

excellent breakfast. great dinner and good value too.

the bar was well stocked food was exceptional, the place had character

when room service rang back up for my card number instead of using machine i was scrambling around

room service and cleaning provided daily and discreetly

towels were not replenished even during room service but just hung to dry

booked with the intention of staying in the room for nye and to order room service and watch a film to bring the new year in only to be told on arrival room service

when attempting to order room service, no one answered the phone

this was delivered by room service at time requested - 9 am ish, and it was exactly on 9am fresh and warm

easy to find and lots of parking the food was amazing

great location, friendly staff, clean and comfortable room. free parking and wifi too.

bath was a spa bath

good wifi connection and netflix on tv

good prompt room service

the following day, when there had been a slight problem with room service, the lovely receptionist, sam, waivered our food bill as a good will gesture

room service was dreadfu

room service would be a good addition for when it's too busy in restaurant

options on the food menu for room service

the breakfast room service was great and so was the breakfast

doors in the room and other people's rooms bang loudly so we never had the pleasure of a lie in, room service also started early around 8 am so again, lots of banging that woke us up

room service was inconsistent

location, free wifi, big room, safe in room, room service and nice staff

realise no room service a bag with fresh milk, coffee, toilet roll left at the door after 5 days it would have

food was delicious and room service was excellent.

great choice for breakfast and room service

no room service navigating to your room wasn t easy!

i love staying at the management centre because you can order room service from the full restaurant menu which is great when you're arriving late into the

room service is really handy if you arrive late or travelling alone and don't want to eat in the

room service great

the location is ideal, we had room service and always went to the restaurant the food is incredible

fantastic, chefs food was incredible most facilities were upto date and useful, great location room service always had new towels toilet roll etc everyday on time room was

respectful people and staff, good food and room service

to the timing of our visit, we thought although the hotel bar and restaurant were closed, that room service was still a service due to seeing food as options on the ordering service on the

breakfast as we were hungover and they kindly brought us bacon sandwiches despite not doing room service

location, room service, food

breakfast was ordered for 8am room service and had not arrived by 9:30am

place to stay, ample parking at the back which was great

restaurant & bar staff are fantastic and made our stay first class

room service, my order was not correct, the person on the other end of the telephone did not listen

lovely swimming pool, loads of breakfast, we had room service one night-lovely big portions

very accommodating to give us a breakfast at 0630 in our room on a sunday and no room service fee

staurant and bar not open yet)

covid measures were excellent, could not have been any better, staff were brilliant, room service only at present but that was perfect, best hotel in caernarfon and best staff i've