nice, and the rooms are exceptional, everything is very clean, staff is friendly and we loved the room service, food was great

we ordered room service and the food and service was awesome.

they made us wait 25 minutes to get seated while there were 5 empty tables in the bar area where we wanted to sit

great bar there too

also, there is a wire soap dish affixed to the shower wall for a bar of soap

the shower was broken and didnt drain properly. also room service took long

we got chicken and waffles room service for breakfast and that was really good

room service can be clean more often

loved the inside pool and room service

told restaurants were available for room service, they were not

good breakfast

breakfast is a joke

and that it's pet friendly

very small bar of soap

breakfast was minimal, waffles were ok

was perfect, room service, drink service in the room and added bonus of boxed breakfast (nice (+) the room service was exceptionally good along with the food (+)great room service (-)ordered room service our first night and our plates stayed outside our door until we left a day later (-) room service had to be called to pick up since plates were just left behind without a tray to leave

gorgeous grounds hotel bar restaurant

the pool area was beautiful. at time felt as if we were in italy

issue was parking space due to wedding

parking was tricky saturday with the wedding that evening!

restaurant had great food and room service

there was no room service in three days

suggestion would be add room service

mask which was fine that doesn t bother us but then to say they don t come to your room with room service or towels or anything doesn t make sense

one came for room service

was spacious and beautifully looked over the pool

breakfast was excellent

no problem with parking and was able to find places to eat close by

clean with a nice free breakfast.

clean room friendly staff lots of parking

receptionist at check in no light in elevator no room service broken lights in room and halway no free wi-fi for non members

room service was very good and plough restaurant was good as well as the breakfast buffet

room service menu, not appealing and overpriced for the food options

there's a nice restaurant and lounge but we just ordered room service or venture out but, everything was delicious and the staff were all so friendly and

no room service

could have more parking spaces and fluffier pillows.

the parking situation.. half of the lot was closed so it was hard to park with a bigger truck.

unsecured wifi... many people now work while traveling.

the rooms were cozy, parking was good.

the room was close to the office and easily accessible from our parking spot

staff very and courteous and friendly. room service excellent.

room service was efficient

did not take advantage of the breakfast as we were meeting friends

wifi signal could have been stronger.

clean, comfortable, quiet, close to hershey, friendly staff, breakfast included.

i was not told this at check-in so i expected some sort of room service

and room service was excellent

channel guide, no room service, no microwave in room, and starbucks needed a better selection

only issue we had was we stayed for 4 days and there was no room service which i understand but our trash piled up and i hated just setting it out in the

room service didn t clean the room after the first night had to go to the front desk for more