no room service

really would like room service

no room service as advertised by the hotel

took three calls to room service and one to the front desk to finally get ahold of someone from room service

that complimentary breakfast was amazing, i wish they offered it for room service

the door hangers for room service i didn't find to be user friendly at all

the swimming pool and water slide the woman at the front desk, roberta, was awesome

the plastic utensils for breakfast, but i realize the need for practicality in choosing the dishes and the cutlery

took my daughter for her 8th birthday and they were very accommodating with a late check out so we could enjoy the pool longer

swimming ,my family like most and breakfast was good .

beautifully appointed and presented breakfast delivered to our room the next morning, just like room service in a hotel

check in; parking right in front of property; well-kept heritage building; hearty

the house was clean, cozy and offered private, free parking

easy parking

parking front of the door

lobby was spacious, staff were friendly and helpful, dining room was nice, room service was prompt and pizza delicious, pool was warm, beds were comfortable, hotel in great

the restaurant was open late because of the festivities and the room service breakfast in the morning really satisfied

got room service and the steak bites were over seasoned and it equaled to be maybe half a steak

if i had to have a complaint about something i suppose it would have been nice to have room service from the restaurant, but that was a covid precaution, not anything to do with the

no room service

and spacious and bonus having an outdoor pool and hot tub

each time we went to the pool we were the only people there, which we absolutely loved

liked the gym and pool

location, good parking, easy access,food near by.

helpful front desk. reliable breakfast, room was comfortable and quiet for sleeping.

the breakfast was good and nighttime room service much appreciated

my wife called for room service during breakfast time and she told them she is alone with two kids and she needs to

room service during these times and the most amazing view

spacious light rooms with nice facilities great restaurant and bar nice pool and gym

gym is fantastic for who wants to work out, and staff was helpful with everything we needed

pull right up to the door parking, quiet, comfortable, good comfortable places to sit & sleep

wifi was useless, ac was terribly loud, interfering with sleep, room was very dark

the free wifi was not existent after 8 for us

convenient and lots of parking

the wifi worked ok and was free

she even offered to do some of our laundry and folded it expertly

the smaller room was right beside the storage/laundry room and you could hear when someone does laundry

i could use their utility room for doing our laundry

outside parking area had litter, and smelled strongly of cigarette smoke

super friendly staff, comfortable bed convenient location, free parking

breakfast was good and staff also friendly

i liked the chair in the parking garage.

pool facilities require consideration entrance details from bernatchy street would be helpful

room service only open until 10 pm on a friday night, parking had to pay for if the hotel owns the

room service was incredible, the view was magnificent and the hotel itself was very modern and

is no room service, after the first day stay, there is no towels to use, no soap to take a bath and no

enjoyed breakfast delivered by room service.

be getting a little dated, old wallpaper starting to peel off, rusty taps in bathroom was always room service garbage on floor in hall by the window, maybe a garbage bin there would help

we requested more but no room service

there was no room service option

there was no room service option

no room service for all three days, no possibility to have a breakfast

not to clean, bad pool hours, room service non existent,

room service garbage left in from of the elevator on our floor

the room service could have been better

also room service is only randomly available, frustrating

room service was difficult to get hold of, managed to get them on the third try at around 5 but no

prior notification, the room service had been cancelled for 4 days

with quality and limited choices of room service food

were dirty, room service tables never wiped tables or took away the dirty coffee cups and didn t put out

excellent room service and friendly staff

room service was also quite slow and not very responsive

had a slight issue trying to order room service

lots of parking

nope all is well maybe breakfast a bit better

no yogurt at breakfast

my last room was a kitchenette it was booked on line for 9 days

wifi terrible, breakfast was an apple or orange, doughnut and coffee that you either took to your

there was no jacuzzi and breakfast was bland

breakfast room was very cold, including cold air blowing through the room

breakfast was great, the rooms and bathrooms are very clean

breakfast didn t have great options and the coffee and hot water carafe in the lobby were either

no hot tub and the breakfast was mediocre.

great bar and restaurant in the building as well

bakery on one side and bar on the other, and a really well thought out hotel in the middle

parking may be an issue for a handicapped person

don t forget the

parking is on the street or in an adjacent parking lot, but it was seldom a problem to find parking

room service sometimes didn t clean toilet, shower or empty ashtray on balcony.

friendly staff, very clean and comfortable room, a denny's restaurant and room service

there is also denny's beside it where you can get room service

the suite kitchen was awesome

good parking spots. i got the facilities of an apparently for the price of a regular room.

room service, you had to pick up your food at the restaurant

t even a vending machine)

tv, pillows too big, drunk guests arguing in the hall late at night, toilet backed up and room service sucked

we ordered room service i did not think to order salt and pepper - apparently that has to be ordered

the food we had, breakfast and room service, was very good

maybe room service but we wanted to go out and sit down

no room service for food

late room service available.

beds and pillows very comfy,staff friendly and efficient, quiet, clean,free wifi.

wifi out all the time no communication with staff bursting into room

easy to book, good location, lovely tub, cozy bed, easy check in/check out, and room service

this makes no sense, room service should still be working

room service, the quesadilla was a poor choice!

room service/maintenance were accommodating as well

room service staff every morning was great

had room service, food was great and room was large

i did not like that was when i looked out of my window all i could see was trees and rooftop of pool

close to pool

we used the very small and dated gym

parking late was a bit challenging because hotel was full and we had to park all the way at the end

room service available and the pool area was on the basic side, even though all the kids in there

little garden / smoking area, south tower didn t have room service, but overall it was a great experience

wish there was room service

there is no room service so when we wanted a late evening nosh, nothing was open, not even the gas

it was great to have a wide selection of restaurants downstairs, even though i do miss room service

that room service didn't show a little leniency to consider our late overnight arrival, when we hung our

covid restrictions should not be an excuse for no room

staff of reception and room service were excellent

would love the white spot to be open a little later or offer a night menu for room service with appetizers maybe, for those travelling and arriving late who might be hungry

can order room service from the white spot restrurant on-site

no room service

including a staff knocking on another room s door at 2 am for room service

no room service either while you stayed

lack of room service

room service was quick, and very

stop causes inconvenience room service is not up to my expectations lack of cocktail selections for in-room

addition, the breakfast couldn t be eaten in the hotel restaurant and had to be ordered through room service and eaten in the room

in room service

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

room service was excellent as well