she even offered to do some of our laundry and folded it expertly

the smaller room was right beside the storage/laundry room and you could hear when someone does laundry

i could use their utility room for doing our laundry

ds hang on them when they are closed

they did make accommodations to get us early check in which was very nice

the pool has a real highlight when it was blistering hot and the gym was a bonus

the hotel gym was also surprisingly versatile in spite of its smaller size, i was able to do all the

only complaint is minor and that was the hotel not having towels available at the pool or hot tub when i used them

main reason we booked) was about the size of a hot tub

more clean and also if the hotel know there is a lot of people at breakfast does not wait to have all the product available

would be nice to have breakfast included into the room rate especially when travelling with kids

t normal for a large hotel), we then noticed that the

the pool was not clean though

we requested more but no room service

there was no room service option

no room service for all three days, no possibility to have a breakfast

oh also a chinese restaurant on site that will do room service if required which is a bonus too

room service garbage left in from of the elevator on our floor

room service is limited and the restaurant is only open for breakfast till 9:30am

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to

would have liked the room service hours extended to midnight at least, instead of closing at 10pm

prior notification, the room service had been cancelled for 4 days

my wife called for room service during breakfast time and she told them she is alone with two kids and she needs to

the breakfast was good and nighttime room service much appreciated

room service during these times and the most amazing view

laundry is picked up in the morning, dropped off in the evening

gym is fantastic for who wants to work out, and staff was helpful with everything we needed

continental breakfast and coffee were included and it was what we expected

lousy wifi

the upgraded room came with a kitchenette which was great

wifi

good price comfortable clean with small kitchen good location good staff will be back

room service was very off schedule

be getting a little dated, old wallpaper starting to peel off, rusty taps in bathroom was always room service garbage on floor in hall by the window, maybe a garbage bin there would help

next morning we ordered room service breakfast and after waiting patiently for about one and half hours we tried to call to

is no room service, after the first day stay, there is no towels to use, no soap to take a bath and no

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

if i had to have a complaint about something i suppose it would have been nice to have room service from the restaurant, but that was a covid precaution, not anything to do with the

no room service

the restaurant was open late because of the festivities and the room service breakfast in the morning really satisfied

lobby was spacious, staff were friendly and helpful, dining room was nice, room service was prompt and pizza delicious, pool was warm, beds were comfortable, hotel in great

got room service and the steak bites were over seasoned and it equaled to be maybe half a steak

t even a vending machine)

the food we had, breakfast and room service, was very good

tv, pillows too big, drunk guests arguing in the hall late at night, toilet backed up and room service sucked

there is no room service available they don't provide glasses in the room and they won't bring you any reusable

the hotel does not provide room service due to covid

this makes no sense, room service should still be working

room service/maintenance were accommodating as well

room service staff every morning was great

room service not available after hours

room service, the quesadilla was a poor choice!

the door hangers for room service i didn't find to be user friendly at all

good breakfast

clean, friendly, nice waterslide, good free breakfast

the on site parking was not the best

everything was great. breakfast was very good. it was a great experience with our soccer team.

no room service

that complimentary breakfast was amazing, i wish they offered it for room service

no room service.

really would like room service

no room service as advertised by the hotel

beautifully appointed and presented breakfast delivered to our room the next morning, just like room service in a hotel

check in; parking right in front of property; well-kept heritage building; hearty

place is so cute, super clean, close to a cafe and bakery and has an ev charge station which was an exciting bonus

has ev charging

lovely continental breakfast delivered to our room and one site parking

room service arrived in a bag not on a tray

the room service sent us food that was not as listed on the menu

some more food options for room service would ve been nice!

ordered room service and front desk wanted to charge an additional fee just to bring it up to the room

room service was poor

no room service. housekeeping knocking on the door at like 9am, woke us up.

room service was not great at all

with a restaurant attached, room service

didn't get to have breakfast as room service would not respond

room service is not available on event nights.

overpriced, room service breakfast was good but no comfortable place to eat it in the room

clean rooms with excellent room service provided

down side was no room service or breakfast till 7am, being early birds this is quite late for

staff, the room service, size, view, location, in room espresso coffee, bed, washroom design and

room service was excellent as well

service for room service as we asked for a special anniversary card and thus the food arrived beautifully

great food room service was great

no table service from bar @ pool. room service very expensive. 18$ for 5 oz wine glass

expensive room service.

room service seemed steep but there are many nearby places to eat.

eakfast or room service for example)

staff on the front desk and room service and cleaning staff were all super helpful and friendly

have the chance to use the restaurant and food services

restaurant provides room service according to hotel staff

the room service food from downstairs was just ok.

room service was excellent

the hotel staff had exceptional customer service and the room service food was so delicious we ordered it 3 times during our 4 night stay

it took 35 minutes to get a hold of room service no flexible nozzle in the shower

excellent room service

incredible place, so trendy, the lobby has the best decor, nice areas, excellent room service.

and toast but no cold meats or cheese selection

did order room service one night which i believe comes from the hotel behind the auberge

no room service

room service from lions pub

amazing staff and room service

very good room service; good food and prompt service.

bed comfortable, room service & food excellent ideal position for discovering vancouver

cleanliness, luggage storage, helpful staff, amazing breakfast and decent room service food

limited room service options - ok for normal eaters but only pad thai suitable for gluten/dairy free

we had room service and it was excellent, as was the cooked to order

room service and house keeping needs improvement. front desk did nor respond to calls.

lack of room service

stuffs and service are wonderful, room service is good too

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged us the full amount with no

lacking food options through room service in the evening

the power was off for a whole day which interfered with room service

room service forgot our order but gave us our meal free which made up for the late dinner, not an

was great, floor to ceiling windows, liked that there were 2 separate beds, room service from original joes was a nice perk too

excellent, room temp excellent, friendly room service, convenient restaurant, loved it

attached restaurant had good food but in both in-restaurant and room service meals from it, we were appalled by the poor value for extras

use keeping)

room service and the food at the restaurants was excellent

room service was great, food was delicious

the breakfast food i ordered in room service was delicious

om service) and balawant

no room service

room service wasn t available because if covid but we still had to ask for towel

only thing that could be improved is facilities like room service, for people staying more than 2 days, cleaning around the room becomes a little

room service was rude

the room service is offered once in 3 days, however, you can request if needed on day to day basis

room service was great

room service food was so delicious! staff are friendly and accommodating.

room service menu is not very health conscious and needs options that are not made up of carbs in

room service and menu options were amazing. continental breakfast was quality and plentiful.

very helpful and friendly staff continental breakfast was amazing and always exactly on time for room service location could not be better for stadium and central

told when i checked in that they were short staffed so there would be no room service which is fine but the room should have been properly stocked with essentials to

we needed one and called the room service , they brought a very thin blanket

room service was nice

no room service, limited hours for restaurant, a bit over priced

24 hr room service has limited menu

room service breakfast was pretty good

room service .extremely slow response to our request. slow lift service.

enjoyed the big room and the room service was very quick to arrive

room service food was a little over priced.

no 24 hrs room service, it only link to diva with dinning in or breakfast service only

good room service, exceptional staff

room service was excellent

i don t want room service the second day, and the lady knocked our door gently to ask if we need anything

no 24hr room service.

breakfast amazing. room service top notch

tried their room service, both for dinner and breakfast and it was absolutely delicious as well :) can t wait

the staff was all exceedingly polite, the food for breakfast and room service was exquisite, the spa services were decadent, and the architecture and decor of the

room service was fast and food was fresh and delicious

room service is terrific, same day laundry service is excellent, concierge has great restaurant

great room service and amenities in the room

choice of room service and the extent of taxes and tips etc makes it rather expensive

the room service staff who delivered food were excellent in appearance and customer service..

comfy beds and excellent room service food

when we ordered room service on friday night, we told the person who delivered our food that the phone on the

room service

they didn t have microwave in property according to the room service person.

would have been nice to have room service , most hotels don t any more but wemiss that feature

is in a great location and easy to get to ,the staff was very helpful and the room service was great , the salt water pool was a big yay, as chlorine hate me , i was able to

wish they had room service.

no room service.

room service was expensive for the quality received

room service wasn t worth the price

room service, valet parking, in room dine

accommodating, directing us to the shopping centre personally and delivering our early breakfast room service order early so that we had ample time to prepare at our leisure

they promised to keep some sandwiches in our room as our flight and check was late at night after room service and lounge closed but they totally

room service was efficient

room service was speedy and food was good

pool hours, room service, and the noise of the people partying in the room next to us.

lack of room service

no room service either while you stayed

room service

room service was too expensive for what was received.

we did not eat there or order room service

no late night room service

the room service, very on time and very fast

and really nice staff; and that goes for everyone; concierge, front desk, restaurant, room service

room service from the in house restaurant was delicious

the staff were exceptional. rooms are very comfortable and room service polite and discreet.

i recommend room service for breakfast

the food from room service was surprisingly tasty

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

we didn't have breakfast, room service fees were too expensive for us.

room service not too attentive to request

the room service is fantastic and the lounge is a perfect way to finish the day

the room service was quick, staff attentive, and the location was perfect

breakfast room service

- top level service - room service - amenities

entrance was confusing, more vegetarian options for room service

room service food

surprise in her room: a dish of chocolate covered strawberries and 2 glasses with a note to call room service for a free bottle of wine

room service

be nice if the restaurant hours could be extended a bit more especially for guests who may desire room service for their meals outside regular hours

the restaurant attached, tableau, was lovely both dine-in & via room service

we were told that the restaurant was closed due to a plumbing fault and that as a result no room service would be available - this was disappointing as it was all that we wanted that evening

a couple more options on the room service menu.

very good room service from the restaurant

no room service

room service was always on time and i the spa was fabulous - i will be returning on my next trip

the restaurant wasn t open for breakfast and the room service options were all cold food

love the room service