she even offered to do some of our laundry and folded it expertly

the smaller room was right beside the storage/laundry room and you could hear when someone does laundry

i could use their utility room for doing our laundry

not to clean, bad pool hours, room service non existent,

no carpet in the room. clean pool and hot tub. chinese food for room service.

there was no room service option

there was no room service option

oh also a chinese restaurant on site that will do room service if required which is a bonus too

would have liked the room service hours extended to midnight at least, instead of closing at 10pm

prior notification, the room service had been cancelled for 4 days

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to

also room service is only randomly available, frustrating

room service is limited and the restaurant is only open for breakfast till 9:30am

the pool was gross

outside parking area had litter, and smelled strongly of cigarette smoke

t normal for a large hotel), we then noticed that the

breakfast was good bed and bathroom nice tv good

were advertised as pool and breakfast available, neither were room was dirty and the hallways smelt mouldy and

and the wifi is top three of my hotel experience in canada, so many so call wifi service is 56k

easy, price, breakfast

my last room was a kitchenette it was booked on line for 9 days

wifi terrible, breakfast was an apple or orange, doughnut and coffee that you either took to your

rates through booking online walking distance to places to eat and relatively quiet the parking was great and

room service during these times and the most amazing view

my wife called for room service during breakfast time and she told them she is alone with two kids and she needs to

the breakfast was good and nighttime room service much appreciated

restaurant pool hottub and gym, big windows in our room

pool and gym facilities are very nice

room service was incredible, the view was magnificent and the hotel itself was very modern and

room service only open until 10 pm on a friday night, parking had to pay for if the hotel owns the

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

be getting a little dated, old wallpaper starting to peel off, rusty taps in bathroom was always room service garbage on floor in hall by the window, maybe a garbage bin there would help

is no room service, after the first day stay, there is no towels to use, no soap to take a bath and no

very safe, not the best atmosphere or crowd as the main purpose of this building is a casino, no room service or nearby spots to pick-up food

we ordered room service i did not think to order salt and pepper - apparently that has to be ordered

the food we had, breakfast and room service, was very good

tv, pillows too big, drunk guests arguing in the hall late at night, toilet backed up and room service sucked

the hotel does not provide room service due to covid

room service, the quesadilla was a poor choice!

room service not available after hours

easy to book, good location, lovely tub, cozy bed, easy check in/check out, and room service

restrictions means we didnt have room service but i guess that's unavoidable

room service, towels etc very poor after repeated reminders

clean!!! and very good breakfast

gym was also great and clean

the hotel gym was also surprisingly versatile in spite of its smaller size, i was able to do all the

as we need to use a handicapped parking spot, two spots are not enough

breakfast has a convenient selection of fruit, fresh muffins and granola bars to grab and go if you

lobby was spacious, staff were friendly and helpful, dining room was nice, room service was prompt and pizza delicious, pool was warm, beds were comfortable, hotel in great

no room service

if i had to have a complaint about something i suppose it would have been nice to have room service from the restaurant, but that was a covid precaution, not anything to do with the

the restaurant was open late because of the festivities and the room service breakfast in the morning really satisfied

got room service and the steak bites were over seasoned and it equaled to be maybe half a steak

clean rooms with excellent room service provided

staff, 24/7 room service with delicious food, comfortable bed, nice view, separate door for toilet, casino

room service was excellent as well

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

addition, the breakfast couldn t be eaten in the hotel restaurant and had to be ordered through room service and eaten in the room

was very comfortable and quiet room service was great

room service was not great at all

no room service everyday you had to call to get room sevice

room service is not available on event nights.

no room service. housekeeping knocking on the door at like 9am, woke us up.

room service closes early.

room service arrived in a bag not on a tray

location, great room, super friendly staff, loved the daily room service and the daily free cookies

location was great. room service provided was excellent as well.

ordered room service and front desk wanted to charge an additional fee just to bring it up to the room

restaurant provides room service according to hotel staff

have the chance to use the restaurant and food services

i loved the room service

eakfast or room service for example)

the room service food from downstairs was just ok.

it took 35 minutes to get a hold of room service no flexible nozzle in the shower

dinning room service: it was suprisingly good

incredible place, so trendy, the lobby has the best decor, nice areas, excellent room service.

room service was excellent

service, clean room, excellent room service and jw spa staff

expensive room service.

room service was fast and food was excellent

we had room service for dinner and the food was excellent

late night room service options.

everything location hospitality room service cleanliness.

bed comfortable, room service & food excellent ideal position for discovering vancouver

we had room service and it was excellent, as was the cooked to order

breakfast staff very friendly gym passes included in stay room service nice nice business

very good room service; good food and prompt service.

i ordered some room service and the food was far too salty, almost inedible.

excellent, room temp excellent, friendly room service, convenient restaurant, loved it

attached restaurant had good food but in both in-restaurant and room service meals from it, we were appalled by the poor value for extras

the power was off for a whole day which interfered with room service

room service forgot our order but gave us our meal free which made up for the late dinner, not an

not much! the room service was good,food tasty.

no room service

and toast but no cold meats or cheese selection

did order room service one night which i believe comes from the hotel behind the auberge

lack of breakfast options and room service isn t always available

ere is no hotel kitchen) and there is no room service offering food

no room service.

we needed one and called the room service , they brought a very thin blanket

delivered us room service, saw me struggling with what to tip and could have just said the tip was included

receptionists were helpful room service was fast and

had to call for room service everyday.

room service and menu options were amazing. continental breakfast was quality and plentiful.

very helpful and friendly staff continental breakfast was amazing and always exactly on time for room service location could not be better for stadium and central

service/staff /room service meals fantastic!

exceptional professional and discreet room service daily

room service menu is not very health conscious and needs options that are not made up of carbs in

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged us the full amount with no

room service and house keeping needs improvement. front desk did nor respond to calls.

lacking food options through room service in the evening

lack of room service

during room service, robes were removed without replacement, and dirty cutlery was left on the table

only thing that could be improved is facilities like room service, for people staying more than 2 days, cleaning around the room becomes a little

the room service is offered once in 3 days, however, you can request if needed on day to day basis

room service

room service was rude

room service wasn t available because if covid but we still had to ask for towel

), chris and adam

in room dining/room service

room service was incredibly accommodating

couldn't find the full room service menu, and thats all i can think of that confused me

room service and the food at the restaurants was excellent

room service breakfast was pretty good

girl providing cleaning and room service was pleasant and funny.

room service .extremely slow response to our request. slow lift service.

room service food was a little over priced.

room service food was overpriced for the quality

room service breakfast was delicious

stop to perfection, from entrance,staff ,room,restaurant,room service ,thank you and i ll be

this includes front desk, housekeeping & room service

i don t want room service the second day, and the lady knocked our door gently to ask if we need anything

the environment was warm and elegant, and the room service staff was very sweet.

no room service either while you stayed

no room service

room service

pool hours, room service, and the noise of the people partying in the room next to us.

was upset as they had crossed out room service on the paper they gave us

the bath was luxurious.. room service was elegant and everyone was lovely.

great room service and amenities in the room

no late night room service.

tried their room service, both for dinner and breakfast and it was absolutely delicious as well :) can t wait

room service is terrific, same day laundry service is excellent, concierge has great restaurant

service, was quick and very nice when receiving room service

the staff were lovely to deal with, excellent room service and food , attractive large wood-panelled room and furniture, wonderful bed, very nice

and i m still dreaming about that chocolate cake on the room service menu

room service was expensive for the quality received

room service wasn t worth the price

comfy beds and excellent room service food

choice of room service and the extent of taxes and tips etc makes it rather expensive

when we ordered room service on friday night, we told the person who delivered our food that the phone on the

room service

cups in the room for tea and coffee were disposable and the room service meal was in a disposable box with plastic

would have loved to have room service

no room service.

alex from the front desk supported us during snowstorm time, room service was quick, and pavel provided us with outstanding service at the hotel's restaurant

coffee and breakfast, dinner was good and the staff were on time when it came to room service, right on the button

is in a great location and easy to get to ,the staff was very helpful and the room service was great , the salt water pool was a big yay, as chlorine hate me , i was able to

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

we ordered room service - after waiting for 40 minutes, we called again, and they brought our order

we didn't have breakfast, room service fees were too expensive for us.

loved my friendly chat ordering room service

hotel does not have room service and it is a huge no.

i recommend room service for breakfast

room service from the in house restaurant was delicious

huge bath tub in the middle room and room service for breakfast! amazing staff.

the food from room service was surprisingly tasty

and really nice staff; and that goes for everyone; concierge, front desk, restaurant, room service

no late night room service

room service was a little overpriced in comparison to other similar hotels i have stayed at

room service

the room service, very on time and very fast

the surcharge for room service is a bit steep. but the food was great.

limited room service days

love the room service

room service breakfast was delivered on-time, well presented, and tasty

no room service

the restaurant wasn t open for breakfast and the room service options were all cold food

entrance was confusing, more vegetarian options for room service

breakfast room service

- top level service - room service - amenities

room service dinner the first night was mediocre

entry, room service ,telephone reception

we haven't used room service yet but the breakfast offered hits the spot

ited over an hour) food arrived cold and was overpriced.

staff were so kind and welcoming i had room service and max was so polite as all the staff were but he was exceptional

they have lovely room service

rooms were clean, beds were comfortable, room service did a great job

the room service was fast and food was delicious

we were told to order room service for a larger selection

room service food was excellent and quick

some of the room service food was not good. in particular the oatmeal!

room service was quick and delicious

the restaurant attached, tableau, was lovely both dine-in & via room service

had to call for room service to have that brought up every day

room service

room service is excellent and comes from tableau bistro

more room service options. small boutique restaurant next to hotel services the guests.

so accommodating, charged our tesla, got additional items for our puppies, delicious and fast room service

great room service with turn down etc

room service was very friendly and efficient and coffee etc. was great

suite was spacious , immaculate and comfortable . friendly staff . brilliant room service.

beautiful room service breakfast and awesome

also when i arrived i was advised there was no room service due to covid which was not advised at time of booking

were excellent, room service was fast and the meal was delicious

we weren't offered room service until very late in the day but wasn't a big deal as we didn't need it

both liked the central location, quiet rooms, and room service

no safe in the room. hard to get ahold of room service.

room service food (all three times) was fantastic (+) they have the best contactless service we've encountered in our travels, including room service (+) great room service and breakfast too and a very central location (-)room service was a little slow. (+)friendly and service staff were exceptionally helpful, even for room service to cater for children (-)needs more on the room service menu (-)ordered room service three times during my stay and the food was delicious (just note that the menu didn't (+) room service was also very nice (+) room service was delightful (-)the random room service hours, didn't know when to expect daily service.

thought for some reason breakfast was included with my staff

i fortunately had a print out of my booking showing it was for 4

very comfortable, view spectacular, breakfast delicious

and pool seemed a bit dated and weirdly positioned

room service is nice

from the doorman to room service everyone was proffesional and friendly

wish there was more room service with clear instructions on how to order and also instructions on the laundry room how

from the doorman to the front desk to room service and housekeeping everyone is friendly, helpful and professional

we got room service from the restaurant downstairs, a steak dinner and a couple of pastas