pool heater was broken- wish we could have had the option to cancel the room and get a different

the pool area! it was very clean and spacious.

rooms by pool were loud but thats to be expected.

staff were extremely helpful

r the most part), and the pool/spa were spotless

cheese omelet swimming pool hot tub friendly and helpful staff

the breakfast! amazing!

breakfast was fantastic

everything was great. would of liked to have stayed longer to use pool

place for my family to swim and relax in the pool and hot tub

coffee pot in room didnt work, no coffee in lobby and no room service

of the food was too salty

no much open on sunday evening. no room service

close to many restaurants. good pricing for in-house room service.

we ordered room service twice and it was always fast

on sunday night, but no one was around so left without ordering anything, and couldn't figure out room service

many other room service platters were sitting in hallway also

the option for room service, though expensive. location!

room service

only stayed 1 night, so i had no interaction with housekeeping or room service

a/c worked and the free wifi worked

room service required to be requested 24 hours in advance

they even have room service if it's not too busy

due to covid room service was available only on request

is no room service

they advertise room service, but there is no room service

i like that they had a pool, fitness center, and restaurant on property if needed

very clean and new. modern style. great breakfast options.

the staff were great. helpful and worked together. breakfast was good.

have been nice to have ice water available at the coffee/tea bar or in the lobby and also at breakfast

the breakfast was only so-so.

parking is ridiculously convenient and free

i enjoyed the breakfast, especially the bakery banana bread.

the parking was a little complicated, but i was able to get it cleared up

hotel parking wasn't the most straight forward, but we arrived at night which made the signs a little

i asked about early check in as we were traveling from milwaukee for my aunts 100 birthday party that day

microwave, qr code to scan for food info only stated ordering room service

restaurants could be open earlier since there is no room service.

room service for the 3 nights we were there

make sure people know fees that will be added on to breakfast room service

spacious room and professional staff. i had room service and was satisfied. very speedy!

the swimming pool

fast check in! the beds were like sleeping on a cloud and the kids enjoyed the pool!

can t use the pool

comfy room, great breakfast, pool and hot tub were just right temps. really nice staff.

the pool was very cold!

bar was quiet but nice

the person that stay en the hotel have to pay parking that it not correct i don like

pool area, front desk staff

not many kids channels on the tv in the room

car got smashed in the parking lot - wasn t offered anything by the hotel for our inconvenience

2 times room service trying to clean rooms way to early first time i was walked in on while in the shower

staff was really good and always is and the room service is excellent and everyone couldn't do enough to please us

no refrigerator, microwave, no room service

bed was extremely comfy, i was allowed an early check in, extended great location next to interstate and

there is a family restaurant that shares the same parking lot that had wonderful breakfast the next day

only suggestion i have for the hotel is to feature room service

we had our dinner and breakfast through room service- we had the rotisserie chicken and filet mignon- totally worth it

at this point, room service had been expected since we were gone several hours

delivering room service at night came into the room with the tray, without being invited in and was quite

the upstairs bar was closed.

was great kids had fun, room was very spacious and in a good location, staff was friendly and helpful we are

kiddy pool needs a mat at the bottom of the tongue so kids butts don't go raw

the pool area for the kids

pool

pool was a bit small which is great for kids, but if you want to get a good swim in as an adult

the staff were nice, the rooms are exceptionally clean, and the room service from heritage restaurant was one of the best meals i've ever had

room was spacious, well stocked and comfortable

bars, restaurants, and spa prices were way too expensive for what you get

also the spa prices are over priced

rooftop bar open late (at least during our stay) and nice restaurant (+) the rooftop bar was the perfect way to send the day (+) roof-top bar was wonderful with an amazing menu of craft cocktails (+) the bed was comfortable to sleep on and the mini bar in the room was beyond impressive, since they had full/medium size bottles of liquor that (+) the roof top bar with very fair prices

kids loved the water park which had nice long hours

parking was easy in back of the house

breakfast was absolutely fantastic

wifi and tv both worked very well

a three course breakfast all home cooked from scratch all fresh ingredients absolutely delicious

the breakfast was beyond the expectations

also the staff is lazy and rude, couldn't even get us the menu for room service, that's supplied in the rooms but not in ours

if i'm paying that much money i'd expect room service to come in and tidy up

binder for the stay was destroyed by previous guests so i didn't have a menu for room service, it was all ripped out and drawn on

indoor pool was a hit, room service quick and delicious, staff friendly and helpful!

tells me there is no room service

everything. the pub was great, room service excellent..great food! breakfast lovely.

i know it s covid time, but how do you charge $160 a night when there is no room service?

dissapointed there was no room service, but that was not any one's fault

room service breakfast was way overpriced

not provide the room service menu at the pub from 10:00 pm - 12:00 pm