we ordered room service twice and it was always fast

dered through the room service)

coffee pot in room didnt work, no coffee in lobby and no room service

there wasn t room service available for breakfast options, i wish there was.

close to many restaurants. good pricing for in-house room service.

many other room service platters were sitting in hallway also

room service

only stayed 1 night, so i had no interaction with housekeeping or room service

on sunday night, but no one was around so left without ordering anything, and couldn't figure out room service

the option for room service, though expensive. location!

the pool area! it was very clean and spacious.

staff were extremely helpful

staff were extremely helpful (for the most part), and the pool/spa were spotless

pool heater was broken- wish we could have had the option to cancel the room and get a different

great staff, clean room and the hot breakfast. oh yeah, and the pool was open.

the breakfast! amazing!

pool hours

surfing porn in lobby gross rooms transient hotel, laundry facility in middle of hall lumpy mattress gross

had a fridge, microwave & coffee maker, room was quiet, hotel has a pool, jacuzzi, sauna, tiny fitness room, and coin laundry

a large snowstorm overnight friday (02/14-15); parking lot not plowed until after 4:00 pm saturday afternoon (+) parking was convenient, check-in staff and check-out staff were friendly (-)kinda dark in around som parts of parking lot (-)music from bar or restaurant right across the parking lot was very loud late into the night when trying to sleep (-) people sleeping in vehicles in parking lot and urinating between vehicles (-) a group of young adults at 3:30 am in the parking lot started yelling and screaming at another individual until he went back inside 5 (-)got stuck because parking lot was not plowed

a/c worked and the free wifi worked

room service required to be requested 24 hours in advance

they even have room service if it's not too busy

due to covid room service was available only on request

is no room service

they advertise room service, but there is no room service

loved room service food and freinly staff

spacious room and professional staff. i had room service and was satisfied. very speedy!

microwave, qr code to scan for food info only stated ordering room service

make sure people know fees that will be added on to breakfast room service

room was not cleaned by room service the entire stay friday thru monday

average complementary breakfast

breakfast that was included with our stray was pretty impressive

the breakfast was good had a variety of options to choose from

was good, fresh fruits eggs could have been scrambled all eggs were in breakfast sandwiches?

the breakfast was the biggest surprise

everyone we encountered was super friendly breakfast was above

i wish there was parking on the property instead of having to cross a street.

incredibly clean, breakfast was wonderful, the front desk personnel was incredibly helpful.

have a great breakfast

the parking was a little complicated, but i was able to get it cleared up

the swimming pool

fast check in! the beds were like sleeping on a cloud and the kids enjoyed the pool!

can t use the pool

comfy room, great breakfast, pool and hot tub were just right temps. really nice staff.

the pool was very cold!

bar was quiet but nice

the person that stay en the hotel have to pay parking that it not correct i don like

pool area, front desk staff

not many kids channels on the tv in the room

car got smashed in the parking lot - wasn t offered anything by the hotel for our inconvenience

delivering room service at night came into the room with the tray, without being invited in and was quite

we had our dinner and breakfast through room service- we had the rotisserie chicken and filet mignon- totally worth it

only suggestion i have for the hotel is to feature room service

at this point, room service had been expected since we were gone several hours

room was clean. employees at sky bar were exceptional and made the stay worth it.

the staff were nice, the rooms are exceptionally clean, and the room service from heritage restaurant was one of the best meals i've ever had

also the spa prices are over priced

room was spacious, well stocked and comfortable

loved the fact that it was a late check out time at 12pm i was able to get much needed rest and not have to leave so

rooftop bar open late (at least during our stay) and nice restaurant (+) the rooftop bar was the perfect way to send the day (+) roof-top bar was wonderful with an amazing menu of craft cocktails (+) the bed was comfortable to sleep on and the mini bar in the room was beyond impressive, since they had full/medium size bottles of liquor that (+) the roof top bar with very fair prices

kids loved the water park which had nice long hours

indoor pool was a hit, room service quick and delicious, staff friendly and helpful!

room service was good but did not bring us plates etc

pot is broken and leaked coffee everywhere , our phone didnt work i had to use my cell phone for room service

binder for the stay was destroyed by previous guests so i didn't have a menu for room service, it was all ripped out and drawn on

if i'm paying that much money i'd expect room service to come in and tidy up

was great kids had fun, room was very spacious and in a good location, staff was friendly and helpful we are

pool was kinda small and chilly

great hotel for families! awesome pool area for kids. very clean hotel and helpful staff.

junky breakfast food but that s what most people like.

kiddy pool needs a mat at the bottom of the tongue so kids butts don't go raw

they made an excellent breakfast for us each morning and catered to our needs

but especially breakfast

easy parking right at the house

free easy parking

a three course breakfast all home cooked from scratch all fresh ingredients absolutely delicious

i know it s covid time, but how do you charge $160 a night when there is no room service?

everything. the pub was great, room service excellent..great food! breakfast lovely.

nothing it was all good including room service.

dissapointed there was no room service, but that was not any one's fault

customer service and quality of room service

great room service

the other is that the view from my window was a parking lot area and grocery store

pool was nice and clean

clean, comfortable room with great parking and nearby restaurants.

the pool...hot tub...friendly staff...everything close by..breakfast...loved it all!