no 24 hour room service

couldn t find a room service menu either

poor wifi, no room service menu in room and 4 tray charge

there was no fridge, information about the hotel or room service details in the room

telephones don t work to call reception or room service

early check in at my request at no extra charge, room was nicely decorated and exceptionally clean

breakfast was fantastic, plenty of off street parking, all staff very friendly and helpful

managed to arrange an early check in which was handy as we were going to a wedding

plus a lovely cooked breakfast in the

full english breakfast had no black pudding.

loved the cosy bar and restaurant area. plenty of parking too.

great value for money and an amazing bar selection with a really nice atmosphere

wifi didn't reach the room i was staying in

one of the highlights was the breakfast - a great selection including a freshly prepared full english, vegetarian options,

is no wifi at all - i stayed here in march 2017 and they said they would improve it - but this time it

were very friendly and easy to deal with room service was excellent room very clean and comfortable, hotel quiet and got a good night's rest

comfortable beds. room service.

had to wait ages to be seated as both staff were delivering a room service order

more choice on the room service menu

location was great and the room service food was excellent.

left a room service breakfast card out that wasnt collected so nearly missed breakfast

very good breakfast sandwiches served in our room , room service was perfect

good room service and breakfast

besides the hotel there is just 1 other bar and 1 restaurant, so for activities you need to leave the village

enjoy the spa and lunch in there was really nice staff friendly and helpful room was really nice and modern

nner), and the food was fantastic

opt out for room service

lovely, architecture and interior design clean friendly staff plenty of free parking 24 hour room service - service fan requested resolved quickly spacious continental breakfast spa available

when we then ordered room service the food we ordered was not available so we ended up eating somewhere else

the room service meals are fantastic and are available from the restaurant

brilliant, room service till gone 5am, staff were brilliant thank you for letting us stay, great value for

but absolutely loved our stay room was very spacious and comfy with everything available room service and food fantastic i told the lady that the pictures on the website didn t do

friendly hotel situated near nice restaurants n pubs staff friendly lovely menu and bar great breakfast menu rooms spacious very clean and all facilities u need very

mini bar well stocked snacks also available in room

& tidy, nice comfort down stairs in the bar area, bed was very comfortable with a great shower

free parking, pleasant staff, seems everything is on hand. good food

all the staff were pleasant, friendly and helpful, the bar prices weren t outrageous

would have been good to have bar snacks before 6pm, even if just cold snacks

the car parking was excellent, once we realised it was a public car park , with a voucher for free parking

ample parking available at the hotel

up stairs from main restaurant waited to get a seat only us two in there no room service iron didn t

couldn't make table booking but managed to get room service the food was amazing

and the staff were helpful, telling me where i could get painkillers etc, and happy to arrange room service as she wasn't well enough to go to the dining room

joined so had the gap in middle of bed nothing was too much trouble for staff on duty we even had room service which was a good touch

staff, accommodated my wishes for room service instead of restaurant, provided ironing board on request

breakfast room service delivery was incredibly quick

ordered room service-timely, good food, tad pricey

i had room service both nights i stayed and the quality of the food was superb..

room service and food was excellent

room service breakfast is definitely worth it

despite someone having been in there to deposit the rubbish - this seems to be the opposite of room service

the food was great and room service over 10

clean bathroom worked nice pillows plug sockets in a decent place breakfast was fine wifi worked room

dinner was fantastic - and they offer room service

wif is absolutely shocking if it was working properly i would have orgwrg room service but the cloud everywhere i go is

amazing staff went out of way to prepare room service food for a late arrival

the view was amazing, the rooms was lovely old fashioned and the bar area was lovely and big

kettle and tea facilities in room; lots of storage; good wifi; bar and restaurant downstairs

the property also offered ample on-site parking, which was very convenient

good location and parking, helpful staff

parking can be a headache especially if there is a function going on

the only reason i have gone half way with wifi is i didn't or forgot to ask for the code

spacious family room, comfy beds, convenient parking, supermarket just across the road.

wifi was poor, breakfast was not available till 9:00am.

parking on site and on good bus service into chesterfield whose town centre hotels don't have

i ordered room service, which they didnt mind the evening meal was lovely

room service was quick and the food was nice and hot

room service a small menu would be fine.

was so relaxing, rooms comfortable & well decorated, the room service was 11 out of 10 she couldn't do enough to make us feel comfortable little bars of

staff were great, dining room service was quick and efficient - good decor and atmosphere

sure whether it was a covid policy or not but there was no room service so our bin wasn t emptied or tea and coffee replaced after our first night

rang room service for a cup that was missing and it took another call over the phone

room service menu was limited but excellent food freshly

was a maze to find, going up stairs, along corridors, down stairs and more corridors i ordered room service, which was delicious and arrived promptly within 30mins, the only feedback was trying

no menus in the room for room service.

we returned to the hotel after the wedding , there were no bar snacks , room service or anything

had the worst experience possible at this hotel, no free room service even tho we paid 155 for a night, requested vacuum cleaner and bin bags and it took

was very close to where i was working and it had room service which was a lifesaver as there wasn t much close by for takeaways

we tried to order room service for food and was told this service was unavailable at the weekends

no room service at weekends so didn t have time for breakfast

24hr room service, but not a big deal

waiting at reception for 30 mins and was only allowed to enter when she could tell the staff the room service order that had been made earlier to prove that she was staying there

the bed was super comfy and the room service was excellent and v.good value

room service was good and staff were really lovely and helpful.

has room service

room service was extremely quick and the food delivered was excellent quality

amazing nights stay. bed was so comfy and bathroom is beautiful. cheap room service charge

there was a room service tray left in a corridor most of the day

only think was the room service you have to pay 3 for the tray it comes on but over then that we loved out night away

room service food was cold drinks very overpriced

boyfriend, after ordering room service and he ordered a beer( it was only around 9pm) and they came up and said there was no (-)room service didn t collect tray when requested. (-)was a bit unlucky with the room service since they closed at 9:30 and also one of their elevators were out of order, the only (-) room service wasnt really working (+) room service food was (-)room service food (-)room service after 11pm a lot to be desired, just a choice of 3 sandwiches. (-) sunday i had no room service at all (-)there was no phone in the room to order room service. (-)room service diabolical ( ended with nothing and finding somewhere else to eat breakfast) scuffs (+)and bathrooms were very clean with excellent room service, beds extremely comfy and bedroom all modern with good tv and kettle etc

the pool was small and full of screaming kids, so didn t even go

gym was quite good and loved the pool and steam room

they forgot my breakfast in the morning but once i called reception it came up very quickly

kids swimming swimming lessons occupying the pool, all of saturday morning

really nice stay.room was excellent. wifi was great. staff really nice.

our bedroom door was right by reception, staff and kitchen area

suite smelt very damp, couldn't open the kitchen window or it would fall out

they made sure we didn't miss it and opened the kitchen up earlier

great tv channels and wifi

no cutlery with room service

great breakfast and good room service meal

the staff were all very polite and nice, with great room service and cleaning

to use room service for food however called quite a few times and no one answered meaning a walk to the

room service took longer than expected. food was slighty overpriced.

even though the hotel doesn't do room service, they said they would bring my food to my room

very comfortable, clean, good wifi, great shower, excellent breakfast

choice good friendly service, evening meals excellent ,nice choice, nice outside area, private parking, combination of old and new decor,private entrance to rooms,lovely bathroom and comfy bed

accommodation was in a central location with parking on the premises

the breakfast was beautifully cooked and we found the staff very friendly

the breakfast and the evening meals were excellent, the quality of the food was outstanding and

staff were tremendous and we loved the breakfast. great place with wifi and car park.

room service was very nice

ordered room service food and drinks

exceptional room service

the staff are extremely friendly and helpful and the room service pizza was incredible

service from all staff encountered, ambience of the building was great it felt homely, room service was second to no hotel i have ever frequented, very impressed with the accessible

excellent parking. friendly staff.

we loved the fact it was one of 6 units separate from the pub, with parking outside

the stay extremely satisfying, lovely room, staff really friendly and helpful specially the young bar man, he arranged out taxi for us with no problem

amazing ground floor room easy parking great hosts pub food is fantastic hosts are

parking, lovely pub, clean, comfortable room away from the pub building so wouldn't be disturbed by

are vegetarian, the menu we looked at for room service wasn't much choice so we ended up not having anything, unfortunately we would score

we opted for room service as we had had a lot of travelling and felt too tired to go out

upset was that we pre ordered breakfast so we could have room service

very clean and room service was very prompt

small bottles of water to the room and it came to nearly 10 because of the water costs and the room service charge - i felt this was a bit on the expensive side for water

room service would be good.

had an issue with a loo not flushing which was sorted before we could put the phone down to room service

adding cream to scrambled eggs, breakfast should be included in the room rate, a more extensive room service

room service was not great- run out of most things.

breakfast was awesome, room service great, clean, friendly, ideal location

had the butter curry) absolutely

ordered room service too and the food was great

room service was not very good, i ordered a pizza and it was undercooked and not very good value

only fault i found, room service not value for cost

the first lot of room service didn t come and we had to ring again

hotel is very costly, no room service,food is costly

service - but to be fair there is plenty around, when i m working i sometimes go late and want room service or dont fancy going out on my own - they do allow deliveroo- but tried it for pizza

having to pay extra for room service excellent

room service, free wifi, excellent location for nottingham trent university, shops and restaurants

if there is a wedding they close the bar and u get room service only

strange rules about what food was available in the restaurant and what was only room service.

had three christmas functions on so no bar or restaurant facilities though they would do room service for both however you want out so in further an accommodation for guests should be

suite was stunning and air conditioning was provided, all staff were so lovely and welcoming, room service was faultless and our food was delicious

you can get room service up to 9pm hotel overlooks the lake

because we arrived a little late and were going out for the evening we had room service

breakfast was decent and room service is 24 hours

good location, friendly staff and 24hr room service

paying for room service in the room was a little strange instead of at check

the reception are super friendly, the room service was easy to order, the food was incredible

room service very quick and good

@�d

the room service breakfast was delicious and arrived quickly

room service was really good

a nice room, comfy bed, easy check-in, the staff was lovely and the pizza room service option was amazing

option for room service

only thing that was disappointing was when we called to order room service

don't think there was room service

room service was tasty and not overpriced

room service, breakfast, the room.

the room facilities were fantastic and room service was prompt and kind

was fantastic, the room was lovely with a gorgeous view, check out being at 12 was fantastic and room service and a mini bar was a great service

in the city centre with parking, the beds were comfortable and the staff were the most helpful, room service is a lovely feature here and the kitchen presents a fantastic menu for

i ordered room service which was very quick and delicious

my room service was the quickest i ve ever experienced

we couldn t stay longer. room service portions a bit small. but food very good.

room service menu was great and the food was impressively good

unfortunately, no food or drink in the restaurant cos of covid, could have ordered it via room service but chose not

able to buy drinks on room service unless i bought a meal - appreciate that this might be down to the current legislation

only downside were the prices on the menu and we were charged for room service even though we ordered and collected our food from downstairs, which was an extra

we also had room service which was excellent

bar was very small and no one answered the phone when trying to call for room service

we was able to have a take away one night and take it to our rooms and room service kindly brought us plates and knives

room service and food

no answer when i called for info/room service on telephone

lovely staff room service

delighted re room service

we had room service which was great, and sunday dinner which was lovely

we had room service for evening meal and food was excellent

we would have like to order room service but felt that the 5 tray charge was

comfortable beds and exceptional food which was offered as room service, ideal for us after having had a long drive