location important adjoining bar, bar food room service ok

everything!! no room service, extortionate prices! seriously not worth the money at all!!!

room service did not change our used towels and checking in took 30 minutes because they didn't

staff was friendly however wifi was a let down

fantastic breakfast

resolved this by

early wake up and room service phone didn t work but otherwise a great stsy

horrible pillows. no phone in room for room service

no room service or disabled rooms

prices of room service/laundry service.

the daily room service was very good and efficient

room service wasnt possible to order from room while relaxing in night wear due to an automated bot

was no room service or literature of any kind about the local area and places to visit or things to do

staff braying the door screaming room service even after i told them it was fine, i d had a late check in and didn t need clean

asked for room service which was advertised but not given

i stayed there for 2 nights and was disappointed there wasnt a room service to top up amenities and refreshments

room service was prompt, and the food quality exceeded expectations

no room service at all for the entire week etc etc

room was excellent, warm, comfortable and clean. breakfast was good, hot and plenty of choice.

clean comfy room. buffet style breakfast, onsite parking and free wifi. good value for money.

was excellent, the room was so beautiful we just ordered room service

however, was not really a problem, as room service delivered fresh milk for us

ordered an evening meal from room service as restaurant was fully booked

room service is also available as is ice and fresh milk in the room

ted for room service)

room service breakfast was a little cold when it arrived, maybe consider a heated hostess-type

rooms ud83dudc4c friendly staff, everything you need with room service

clean and tidy, facilities and room service menu was great

blanket the breakfast was nice but over priced in my opinion plus bacon was pretty hard lovely room service though not a lot of options from the menu at the hotel restaurant also again pretty

no room service on a weekend grandson cut himself twice in pool

no fresh milk even thou there in a mini fridge in the room.no turn down service or room service.

dining room service from the kitchen at times was poor

bed was fabulous breakfast via room service was very poor

room service was simple and effective , although it states on booking, your price included for

it was room service because of covid but it was very nice and on time

om service)

i had researched first and checked to see that room service was available so that i could order food when i arrived but apparently it stops at 9pm

all was going fantastically, the room service was what i expected

clean, comfortable easy parking, good food at room service.

rns out it s 0 for reception)

room service finished a little early at 8pm.

the human breakfast was fabulous ,we had evening meal via room service which was so relaxing after a fullday sightseeing we had everything we needed,highly

how to order room service etc

i ordered room service, i didn't have to wait too long and the food was so good

easy booking, great rates, lovely food including room service, breakfast was superb

lovely suite with beautiful views of sea and cliffs affordable room service meals

ich you dont find out about until check out)

room service

great room service including full english breakfast in bed

hidden charges for room service

our room wasn t large but it was immaculate and room service was great

good breakfast options, and enjoyed an evening meal and room service

the reception restaurant and bar team were all great and have already recommended brockley hall to everyone we know

wonderful place to stay in a very good location with ample parking both on and off site all at no extra cost

parking was on street - but its a quiet road so that wasn't an issue.

we stayed on the rhubarb gin and then when we retired to our room we used room service so fast

room service, but understandable under the covid conditions

we ordered room service on the night which was quick to arrive and the food was amazing

was good and well priced, however i think the bar is a little overpriced and the room service charge of 3

arrive until late and there was nowhere open for food and the hotel didn t have a late night room service option

great location lovely bar and dining area good pint of ale.

thin walls! room was dusty and the tv and wifi didnt work

breakfast was really good

great breakfast in the morning

large parking area at the rear of the hotel

it was a good comfortable room with a great view. room service was very goos.

we were disturbed lots during the night with staff delivering room service to the guests opposite

great mushrooms and hash browns - room service on the house

perhaps a telephone for room service in the room would be nice.

really good room service in the evening

good sized room, lovely staff, free parking with a large car park.

parking , staff

beds squeaked glasses and cutlery were dirty no wifi, in room or bar bar closed early the breakfast was shocking - 6

no air con . bar didnt sell snacks

not very good either in the room or bar area, no duvet cover on the duvet, no plugs in either the bath or

wifi didn't work in the bedroom but did work downstairs in the reception area/breakfast room

location was great so quiet , room clean and comfortable wifi great connection . breakfast good

wifi didn t reach the bedroom

wifi very poor

the wifi did not stretch to our room on the first floor. it only worked in the bar area.

rooms are beautiful. big in size . room service is great.

room service was very prompt and always pleasant

we were able to get pizzas on room service which worked well

food from the restaurant and room service breakfast were both delicious

ordered room service but found a hair in my burger

two lightbulbs had gone, but room service responded promptly

everything, great location, room service very good, lovely sized room, will stay again!

room service very efficient and the croissants were very good

that said, room service was available so we didn t miss out

the start, the staff were excellent and very helpful, our rooms where comfortable and clean and room service was daily

) spotless clean - regular room service fridge hairdryer tea and coffee facilities toiletries

plenty of parking nice and secluded but walking distance to the coast

beautiful friendly chocolate

warm, attractive bar with open fire

staff at the ellerby

food was just delicious

breakfast choice was exceptional and so was the quality

lovely breakfast in quaint dinning room.

nner and breakfast)

wonderful evening meal in the restaurant, all you could wish for at breakfast, lovely gardens and the hosts were lovely

was not told this beforehand , was expecting a nice breakfast in the dining room or room service if confined due to covid

due to traffic i arrived late, had to cancel my dining reservation as the restaurant/room service was due to close

food is a bit pricey when you order via room service out of the fixed price menu

friendly accommodating staff. homely bar and dining areas. good value food.

the car park could of been better was just like parking on a bit of waste land

to use room service at 10pm for a late night snack but guest services didn t answer the phone gave up

enjoyed my breakfast but would prefer option of room service continental breakfast fine

also ordered tea via room service which never arrived at all

in the room to tell you how to order room service bathroom in need of a refurb, just looks a little tired and wouldn't say it is

black pudding missing on day 1; quite slow service and toast missing from room service breakfast on day 3

though i was working a night shift the staff were very accommodating and altered the room service to suit

large car park, so no problem parking

parking right outside the room made moving the bags and our dogs crate easy

it would be good to have a hand rail/grab bar by the door, for anyone with poor mobility

good choice of breakfast options

friendly staff, immaculate rooms, room service superb, great meals, beautiful location

we ate in both the bar and the restaurant and also had room service one night and all the food was good

bar drinks quite expensive; nothing that would stop us returning or recommending

was the chef, thank you , as your cooking is or even better than any london hotels or restaurants parking unfortunately is a free for all, as walkers do park outside, use the cafe next to the

breakfast was beautiful followed by a beautiful view of the garden.

parking is easy

nothing tho' perhaps one or two disabled parking spaces would be a good idea.

parking a little tight.

the evening menu is great too and there is ample free parking

the rooms were great, as was the dinner and breakfast

the receptionist, lesley, was very hardworking, manning reception, the bar and cooking the evening meal

friendly staff. plenty of parking. breakfast is a bargain. great scenery outside.

great location. friendly staff. plenty of parking. quiet & comfortable

everything together and making sure everyone is happy including running the reception, the bar and cooking and serving meals

receptionist, bar tender and cook, had to manage all the guests virtually on her own, and she did it bloody

esumably due to covid although we had just left our hotel in helmsley where it was

wasn't really any information in the room regarding breakfast times or room service/menu although the lady at reception is more than helpful if you gave any questions

are very uncomfortable and room service breakfast order not taken correctly, so it didn't arrive

comfy bed, room clean and well equipped bathroom. plenty of clean towels and good room service.

room service available

we took advantage of the evening meal room service which was an an extra facility which we had not expected

is ideal for coastal or inland locations - the rooms are cozy and comfortable and now that room service is available this is a perfect little get away haven in beautiful north

breakfast was served in the main building and there was also a fully equipped bar

wonderful bed and breakfast with views across the countryside

spacious comfortable rooms, impressive shower, lovely seating area outside the door, parking in front of the room, great hosts and lovely guests

very friendly welcome and beautiful room. good parking. lovely view

ich was wonderful even on a dull day) plenty of parking

the hotel had excellent wifi throughout

bar onsite, scenic grounds of the countryside

fault of the owners was the room was on the ground floor and a couple of noisy guests kept the bar door open for a short

had almost run out of toilet roll so put out the sign for room service

appreciated the daily room service

then the room phone didn t work so i had to all the main line in my phone to order room service

we had room service as i was with my 11 year old daughter who was very tired and wanted to snuggle in our

excellent location. really well kept, clean and great bar and restaurant

also had dinner in the bar one night

excellent breakfast and bar meals. bright modern decor. cheerful and helpful staff.

we had a delicious evening meal and the bar area is very inviting and a good popular pub space to enjoy an evening drink

free parking, wonderful breakfast. room was very clean. which made you feel very safe.

gardens surrounding it on arrival there was a warm reception from the hotelier, with help on parking and a tour of the recently refitted and modernised hotel

breakfast was pre-orderedbut huge choice and perfectly cooked

good location, friendly welcome and great breakfast!

staff were very accommodating, we had breakfast was include with our room price, but we were having to leave before breakfast was serve,

breakfast was great, good choice

excellent sunday lunch and great breakfast

food not served late enough no room service

room service was completed daily, which doesn't happen in many hotels

food stopped being served at 7pm on sunday evening - no room service so very disappointed.

room service to tidy the room when check out shouts and rude.

limited parking spaces/double bed duvets on single beds/tiny tv in bedroom.