were only there for a night but the pool looked very nice and i liked that there was ample

pool and room customer service

parking was small

it's a remote area, but 15 miles from the airport and free parking

pool and the fact that included a parking space

parking wasn't the best

avoidable-not extras like movies or room service)

no room service, had to go to lobby to ask for coffee for the in room coffee machine

no room service, restaurant squeezed into bar bc

we paid over $300 in basic fees

no room service available, are in remodeling. pool area was poor service, access,

only one restaurant choice and no room service that i could see.

saturday night at 8 pm they closed the restaurant and bar i arrived at 8:15pm no room service

they offer room service, but the room is far too small to enjoy a meal

wish there would've been more of an option of food / room service

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and modern, staff was

had room service it was ok, more food then we needed and price was high, we could have shared our meal

noticed that room service trays left outside of guests rooms was not picked up in a timely fashion

does not have room service, and for me that s very important

also there was no room

bartenters and room service exceptional

there was poor maintenance, no room service, and a shortage of towels

third the room service phone wasn t working at all and one of the outlet had know power

service and room service.

the room service was ridiculous

are terrible liking water went twice , job was not completed , bathroom was wet all weekend, room service staff was excellent when we ask for help of the situation, left room the second day

for a 5* hotel, even water was not provided, it had to be purchased at $27 for two bottles from room service

the hotel and our food bill was much less compared to the food bill at the hotel restaurant or room service

i think you should make guest know that room service has changed in the way the service is presented, prior to their booking

food was good, room service was good

the variety of pools! great food. fast room service excellent and helpful maids

staff was good. nice to rent vehicle. room service was good

stayed for 2 nights and the first day i went out the whole morning and no room service was done

no telephone in room to communicate with the clerk or room service

coffee, but no breakfast, no laundry service, and no room service

the room and room service was excellent

the front desk manager ms jennifer surprised 0us with room service for our anniversary

didn t like that you couldn t get anyone on the phone front desk, maid service or room service

didn t like that they wouldn t send alcohol for room service you d have to go downstairs to get it

didn t like the room service and i believe one of the staffs took money from the safe but it was my mistake i left

there was no room service due to covid

no room service was provided. my room smelled like spoiled food i had to keep asking for towels

no room service due to covid, so when you need something you either got it hours later or it never

i don't see any room service in 3 days . they don't have either a refrige or microwave .

staff was amazing. room service was delicious.

terrible food, no room service . please dont call that fitness room a gym.

the hospitality staff from front desk

having parties on weekends upstairs such as wedding and the loud music would disrupt my sleep and room service took 6 hours when i called 5 different times and came downstairs to ask i still had to

didn t like the restrictions of food they didn t have room service the first night and i didn t see any food for the rest of my stay so i was really

only thing i did not like was, that after the room service, i couldnt find my teeth paste and toothbrush

no room service or bellman

no room service

no room service no bottle water

however, i requested room service every single day

room service was only completed 1 time on a 5 day stay

at all room service put a do not disturb sign on our door and didn't make up the room

room service was non existent

it comes to room service and hygiene and cleanliness, they don t offer a turnover service daily

room service was not very pleasant

room service should have been a daily activity

room service was horrible too

the coffee was great, decent breakfast, villa was very comfortable and huge

the lobby is beautiful and a hot breakfast was included

my kids loved the garden out back

the breakfast is very ample

breakfast was disappointing, it consisted of coffee, orange juice

cluding the mattress, pretty large stain).

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

breakfast was very good and the breakfast room service was great

no room service, and the bedding had stains

wifi was sometimes down and not a secure connection

ordered room service breakfast - it was not good as the order was not prepared as requested

they should offer room

full room service not delivered in a paper bag.

5$ extra for room service

no room service or microwave

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

clean as a whistle, extremely courteous staff, well-trained, room service was great

great room service/house keeping too

we re we re skipped for room service on one of the three days.

had 1 bad experience room service.

room service was slow.

room service on point. staff very friendly

i loved how room service came to clean daily

tried to order room service one night but the restaurant was very busy and was not able to accommodate us

better room service but w/ covid the challenges are expected!

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

good selection of breakfast food. excellent location.

should have been told about current construction at the pool and parties that were being held on certain nights in the lobby

the place, the bar down stairs and the roof top bar as well

n/a - everything was great, loved the decor, breakfast, art work etc.

it has no room service

room service breakfasts were great. good to see our favorite wait staff at choices.

access to everything, room service was fast, staff was extremely helpful, the shuttle took you to all of the best local

nothing open to get food other than room service and menu was very limited.

the hot tub room service

no room service and that the parking was not included in the selection.

negative is you won't reach room service by phone

the parking is quite small and there s no room service, but it s no big deal.

breakfast but maybe it was because hotel was too busy that day...no room service

the prompt service for towels, room service, etc. front desk was very helpful

room service was efficient

very friendly , housekeeping and room service was on point i would recommend and stay

due to covid there is also no room service either

huge shout out to miguel who works at the bar/ restaurant and room service

expensive room service and they seldom answered your call

the room service was awesome

there was a roach inside the bathroom and there was no room service

the room service thru the phone wasn't working

no room service no cleaning service at all

room service took 45 minutes and the order was wrong, waited another 45 min in spite of the

was very helpful n welcoming, the suit i purchased was newly renovated and very very clean, room service would always come clean the rooms if u would like them too and the drinks and food was

room service was awfull

room service food was yummy

had an issue with our pizzas when we ordered room service and although we were asked about the meal - when we said we hated the pizzas - the

food was expensive. the room service cost over $100 and the room service food was okay.