clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open front door always

there was certainly no meals . access was good , the room was clean and the wifi was good .

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two excellent restaurants in the town

room service was daily and the hotel and room were immaculately

nice to have air conditioning and a pool too

we had breakfast the next morning in the bar area, all good

the pool area was absolutley fantastic and the kids loved it

superb pool area, restaurant food and service was excellent, clean and spotless bedroom.

bar and restaurant in one place

room service, so when restaurant is closed, your out of luck

we had room service and the chef struggled to understand us

water kettle in the room, so had to ask room service for just hot water

i feel like the restaurant should have more variety on the room service dinning such a vegan/ vegetarian options

room service very good

the tapas in the bar was great and cheap

poor wifi in the room

restaurant / bar car parking tea, coffee and kettle in room snack facilities at reception

there is a parking and beautiful terrace

the wifi was excellent

cleanliness, the staff were amazing, the parking was ample, and it was right outside the city so you had access to everything

went for a winter spa break- which looked amazing value for money

d not seen anything like them before) the spa bath in the bathroom was an unexpected & pleasant

spa bath needed a slip mat in for people who used the shower

have to pay for xtra to use the pool and the spa

staff and beautiful hotel, plenty of on site parking

bungalow is extremely beautiful and convenient for families ,comfortable beds , spa gym water park kids area arcade mini golf supermarket bicycle renting beach nearby, variety of

accommodation is top class, extremely clean and spacious, our three kids loved it, they already want to go back

accommodation in bali bungalow, perfect location near pool

accommodation is top class, extremely clean and spacious, our three kids loved it, they already want to go back

easy access to beach , golf, sports , spa , lot of activities, great village specially bali

the bar staff were friendly and helpful, it was quiet and felt safe and secure

the spa was lovely.

this place is aimed at the spa pool as that was ok

half outside warm pool was fantastic, loved it with the kids.

excellent pool areas. good food at very reasonable prices. staff were great

the staff was friendly and we also used the room service which delivered really tasty food

room service was excellent

the breakfast had a good range of options, and we enjoyed room service one night

room service. food was good. staff was friendly.

wifi signal weak on the 5th floor, couldn't open the window for fresh air,

room smells of drainage, and no tea coffee facility in the room or a least room service so that you can order a coffee before the breakfast room opens

no room

e phone number does not work and when reception connects you, nobody answers the

nowhere to sit if you wanted room service, apart from the bed as there was no table or chairs for two people

gym is tiny, you have to pay to use the jacuzzi, no room service

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

seimming pool

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

a hard bread roll and cold ham is not a good morning breakfast coffee was very good

room service was impeccable, attentive, and efficient

there is on site free parking

to the breakfast chef who offered to bring breakfast to my room because of a wasp problem by the pool

easy on-site parking

hotel very artistic and stylish lovely pool and gardens with an array of beautiful palm

dining room service with carmen was really friendly

spa was amazing - pure paradise

only complaint was about the breakfast

shame the pool wasnt open until 10am so no early morning swim

price paid included continental breakfast and entrance to thermal pools

we arrive we couldn't find parking and they only let 2 towels

central location, parking ok. room was clean

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door to hotel,i had established that there was not

friendly staff, nice people, clean room, good parking

llowish))in the room for 3 person and the sheets weren't with

only had i person on the night team who managed room service and the reception he didn t speak english, so communication was very hard, for an

see through door for the bathroom and the room service, we ordered chips and got crisps and olives and got 2 plastic containers of olive oil

room service lovely, spa was gorgeous too

each time we needed to add hot water to our baby formula milk, we needed to order room service

room service out of hours

staff are very friendly, helpful and professional, i enjoyed the facilities including the gymnasium and swimming pool ,the food including the buffet breakfast was

gym needs a little

hotel, great for kids, great value for money highly recommend

nothing, the gym was not open during our stay - but really it not effect our stay

we made good use of the gym

no room service, no bar, bed sooo hard, no milk with coffee or tea, only 1 pillow each, no water in

good beds, room service clean excellent, has own swimming pool

we ordered room service and the lasagne was the worse i have ever had

receptionist was friendly and flexible offering us an early check in if needed

careful with kids as swimming pool very very deep if they can't swim

trouble parking the car

special thank you to all of the very friendly staff on reception, on night duty & on breakfast service

very great staff, very clean hotel, good breakfast.

hotel was easy to find and there was parking very close by - important

air con , breakfast was good and plenty of food on offer parking not an issue and the swimming pool was absolutely fine

even room service is great and is available by 11pm

unavailability of 24 room service or restaurant or cafeteria; water and coffee supply was short.

room service available despite the information booklets stating that is was supposed to be open

try to call room service or front desk and you have to wait minimum 40 minutes for a response

that was allowed even if it entered other guests rooms, they said yes ud83eudd23 we wanted to get room service from the restaurant but they were too busy and recommended us to go get food in

room service was not available, we has wait 45 minutes to enter the restaurant

was told there was no room service in august

the room service menu was not up-to-date.

food

room service closed early

wifi not always available in room - but always available in lobby and public areas

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk away and there we had the best tapas of our two week trip

wifi is not very good

convenient room, clean bathroom, good location, fast wifi

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

excellent location, wonderful staff and a very fairly priced bar and restaurant.

room was good, hotel facilities, bar and restaurant excellent

the breakfast is good as is the bar and snacks

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

liked the room service as well

the night porter was so stressed,he was trying to take room service requests as well

parking is good value, room service, the restaurant and breakfast are all good with lots of options and at a sensible

no bath... room service reasonably priced but not that nice. no pool or spa.

room service cant speak english and the pillow were unbleivable high and hard

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is lovely and very good value for money

sushi on the menu for room service does not rock my boat

poor wifi sign of 2nd floor

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were lots of

wifi connection

would have liked to have had dinner in the hotel...but apart from room service not available

we arrived on a sunday and there were no facilities open - no restaurant, no room service

room service no minibar fridge empate only water bottles also room does not look like what you pay

we had room service we were too tiered to go out they did not get the salad right wrong type of lettuce no

no room service on saturday between 5 and 8.30pm

friendly central hotel with daily room service

unavailablity of 24 room service. unavailabilty if free parking.

in room was not working properly, the bar was closed at 11pm and cou ld not use room service, wi-fi was very poor, receptionist in the afternoon was not very helpful but the night

duly turned it around to please make up the room and arriving back around 7 hours later the room service trolley was in the corridor about 10 m away from the room and i wondered why the sign

there was no facility to get a drink or room service after 11pm.

bar staff very friendly

lovely pool and is in easy reach of the beach and other restaurants

breakfast was a good spread and the food in both the restaurant and bar were great

gym needs a major upgrade

asked for an early check in

wifi was excellent

easy parking clean comfortable loved the cava and chocolates surprise.

shown to our room by young man on desk who insisted on carrying our cases he helped connect me to wifi and all with a smile the breakfast and coffee we had whilst waiting for cab in the mornings

the hotel is situated just off the autopista with adequate parking

parking is right next to the hotel + they also have backyard parking

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could have had a full english, and then the owner took us to a meeting we had in the

am a grump in the mornings and absolutely do not

lively hosts, beautiful house and swimming pool and view to the mountains

facilities are very good, and breakfast is awesome

super hosts. lovely breakfast and comfortable room.

room service is not available

spacious apartment, clean, good air conditioning, daily room service

10) and daily room service did a great job keeping it clean

the bedroom and bathroom was nice and clean

good to have wifi however it wasn't strong enough to support several devices so we had to take turns