hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa facilities were top

poor breakfast

seimming pool

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

a hard bread roll and cold ham is not a good morning breakfast coffee was very good

dining room service with carmen was really friendly

shame the pool wasnt open until 10am so no early morning swim

no bar in hotel, drinks were available at reception to consume in bedroom

spa was amazing - pure paradise

the breakfast was delicious, typical of a three-star hotel

this place is aimed at the spa pool as that was ok

half outside warm pool was fantastic, loved it with the kids.

the spa facilities were fantastic.

the bar staff were friendly and helpful, it was quiet and felt safe and secure

half outside warm pool was fantastic, loved it with the kids.

llowish))in the room for 3 person and the sheets weren't with

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door to hotel,i had established that there was not

friendly staff, nice people, clean room, good parking

we arrive we couldn't find parking and they only let 2 towels

central location, parking ok. room was clean

a shame the pool was closed

the hotel's own pool is only open for the summer months.

staff and beautiful hotel, plenty of on site parking

spa bath with shower over it

some of spa facilities did not work

the tapas in the bar was great and cheap

room service

was feeling a little unwell for my restaurant dinner one evening so ordered room service

absolutely no information in the room and no room service

place , geothermal waters and the pool area, ourselves and the kids love this place

fantastic pool and spa complex for all year round visits

mini bar empty

hotel used a picture of a swimming pool in it's profile but there isn't one

no personel bar in the fridge

easy check in using the covid restrictions fully understand why spa and restaurant not open but excellent places to eat close

shows a pool - a big pool - there isn t one and no spa- just an average hotel - if it just advertised

no hotel parking, only public one on the street.

very central position in town. room a decent size and clean. plenty of free nearby parking.

street parking not too easy.

free parking

hind massive gates)

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open front door always

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two excellent restaurants in the town

there was certainly no meals . access was good , the room was clean and the wifi was good .

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk away and there we had the best tapas of our two week trip

convenient room, clean bathroom, good location, fast wifi

wifi is not very good

wifi not always available in room - but always available in lobby and public areas

quiet and near some nice bars and restaurants

the breakfast is good as is the bar and snacks

excellent location, wonderful staff and a very fairly priced bar and restaurant.

room was good, hotel facilities, bar and restaurant excellent

fridge bar if required

unavailability of 24 room service or restaurant or cafeteria; water and coffee supply was short.

even room service is great and is available by 11pm

try to call room service or front desk and you have to wait minimum 40 minutes for a response

that was allowed even if it entered other guests rooms, they said yes ud83eudd23 we wanted to get room service from the restaurant but they were too busy and recommended us to go get food in

room service available despite the information booklets stating that is was supposed to be open

inks served only with room service)??

room service very reasonable cost

would have liked to have had dinner in the hotel...but apart from room service not available

did not have a bar

no room service after 11 pm

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is lovely and very good value for money

sushi on the menu for room service does not rock my boat

poor wifi, it s a shame, it would have made our stay perfect!

times; colors of furniture and walls like in a prison

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

room service cant speak english and the pillow were unbleivable high and hard

room service

liked the room service as well

friendly staff, prices per room, room service excellent and affordable prices and restaurant with the

the night porter was so stressed,he was trying to take room service requests as well

that room service was not available after 10

in room was not working properly, the bar was closed at 11pm and cou ld not use room service, wi-fi was very poor, receptionist in the afternoon was not very helpful but the night

friendly central hotel with daily room service

there was no facility to get a drink or room service after 11pm.

duly turned it around to please make up the room and arriving back around 7 hours later the room service trolley was in the corridor about 10 m away from the room and i wondered why the sign

the pool area was absolutley fantastic and the kids loved it

bar and restaurant in one place

traveling with a roof box on top of the car we can never stay in underground parking but here it was a safe parking just outside

rooms much larger than normal. excellent pool. staff friendly and helpful.

restaurant and separate bar perfect for light breakfast, restaurant good value, staff friendly

am a grump in the mornings and absolutely do not

facilities are very good, and breakfast is awesome

super hosts. lovely breakfast and comfortable room.

lively hosts, beautiful house and swimming pool and view to the mountains

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could have had a full english, and then the owner took us to a meeting we had in the

we had early check in and guy from reception helped a lot , even with poor knowledge of english

a comfortable place to stay, free parking, very good restaurant and coffee /tapas bar too

perfect parking in the shade which is a must in summer time in spain

wifi was good

, with a first class restaurant, delicious food , from breakfast to evening meals, free secured parking

wifi was excellent

easy parking clean comfortable loved the cava and chocolates surprise.

nothing we didn't like, but we noticed the absence of a bar / lounge, and feel that some people

clean. close to the road n332. good bar and restaurant.

10) and daily room service did a great job keeping it clean

spacious apartment, clean, good air conditioning, daily room service

the bedroom and bathroom was nice and clean

room service is not available

gym is not maintained, many devices are broken or not maintained and not repaired

very comfortable bed. restaurant was good but limited choice. room service very good and timely.

very good ambiance. food is very good, nice location with parking space,,

place, free parking, short driving distance to some of the nicer beaches and away from the hustle and bustle of

good wifi plenty of parking spaces and regular buses.

very welcoming host who kindly allowed a late check out due to flight times at no extra cost

was nowhere close by to eat

got breakfast , ordered dinner and room service everything was very good

andrea at reception was very helpful and room service

spacious room room service clean pool lovely

the staff made sure we had a pleasant stay :) we ordered meals from room service when we didn't want to go out

room service menu and restaurant menu require more variety and consistency in their food in

friendly and efficient staff, nice room, neat room service, nice bathroom, excellent cocktails, lovely rooftop pool

spacious family room lots of water on arrival good quality breakfast polite staff great room

room service was very disappointing , the kitchen wasn t always open and i ordered a toast beef

of hotel, price of breakfast was a bit steep considering it was only continental, offerings for room service were limited, bedside lamps didn t work and no air conditioning in the room

was dissapointed that there was no room service

we had room service one evening, which was delicious and good value

the restaurant was closed and room service was not available until january 8

the coffee machine didn't work well at all, the room service team came to clean it and replace it

also there is no dinner and room service during the weekend

pool was closed for most of our stay

nice room, relatively quiet good breakfast and wifi quiet neighborhood, close to the city centre

the pool was closed

i would rate 10 if the wifi in the room worked fine

wifi wasn t working aircon in the room unreliable and intermittent

wifi not working in room

wifi was free. staff very friendly

tv didn t work wifi very slow

the air conditioning, water pressure, and wifi were excellent

paid for the deluxe suite - 160 per night but had no wifi access at all

location, very clean hotel, room service daily, beautiful room and views of the harbour

breakfast was great and the staff all very friendly

clean and comfortable. excellent breakfast and staff.

about this hotel - lovely building in a great location, luxurious decor and we enjoyed having breakfast in the sun terrace

we had breakfast on one of the days and it was delicious, lots of options to choose from

no bar as advertised breakfast room bit small

late check out time means you don't have to rush on

no hot food as such, although there was a toaster and they did have a microwave behind the bar but plenty of choice

the mini bar fridge is small but enough to keep some extra drink cold

no facilities like cafe, food or early morning drinks tray, no bar or sitting area

no room service or breakfast

friendly staff, great room service

the cleaning room service, wasn't done during the stay.

didn't have room service that i could see

it was easy to find and the receptionist was very helpful at trying to secure us an early check in

room service didn't show up until early afternoon, but left a message around two that they couldn't

the bar and room service is closed on friday, saturday and sunday

room service was very good. location is very good.

was no room service at the weekend and the bar and coffee barrister was closed

the elevators took unbelievably long. room service only available on week days

a 4 star hotel we were surprised at the lack of facilities, no bar, no room service, no restaurant, no onsite parking, no iron in the room, the lobby doubles up as the

not very helpful reception. doesnt have a room service 24 hours. no bar

knowledgeable staff cleanliness walking distance to beach shops and restaurants room

however the hotel was kept clean and tidy with room service everyday

clean basic rooms, excellent breakfast, staff friendly and room service great too

t sure what that has to do with leaving stuff outside your room

on my birthday a surprise room service delivery arrived of chocolate desserts and a bottle of chilled cava, on the house

was amazing, but the greatest thing was the staff, especially from reception, room service and breakfast buffet

no room service because of covid

i queried this with reception in case room service had forgotten to fill it and i would be charged for all

the waiter was very friendly and helpful and the prices both in the restaurant and bar were very reasonable

very noisey at night as its above a bar restaurant and people were very drunk and shouting more than any other place i stayed in a

barely any lightbulbs in the rooms worked

convenient area of the city, 5 minutes' walk to the sea and 15 minutes to the castle of santa barbara area

the outside bar had a nice feel to it and the staff were nice although really busy