would ve loved to have breakfast room service & for room service to have more accessible hours

due to covid-19, room service was not an option, yet somehow, the restaurant was available for dine in service

did not know room service was not provided unless we asked

parking was $15, bartenders were slow because they were doing room service too, room service and 'restaurant' only 4pm-10pm, wood floors, front desk did not tell

had just gotten there a few hours earlier they complained about it gave us some old ones and no room service had to go get it and bring it

and they got good food too/ room service

room service and restaurant on site were also impeccable

decor and friendliness of staff, room service

that room service wasn't longer and there's no toiletries store. but uber eats works.

locality, cleanliness, room service, good check out procedures.

no room service

in room didn't work to order room service

room service never answered the phone. some guests were very loud late into the night.

room service didn't get the memo of my late checkout and walked in on me naked.

the inside of the room is super nice and i love the room service.

they provide room service in 15 days or charge $10 if we want the room service

room service and breakfast to be improved

location - right next to a train line 2) room service - i was told that due to the rate plan no room service was going to be offered

zero room service

not friendly staff, very slow room service

arrival the parking lot was empty, which was a sign of what was to come next

room equipped with kitchen restaurant all around and close to warner studio room was clean need some refurbishing but

it offered free parking and wifi

cleanliness. amenities. restaurants. parking. near freeways.

parking was very tight

room service

room service was loud knocking on people doors and vacuuming in the morning when i sleeping.

they didn t have room service which meant extra cost to eat out or order out with delivery.

room service was great!

the price, the room was reasonably big, the room service, front office and house keeping staff were

room service skipped us one day

was we stayed there for two nights and three days and in that whole time we did not get any room service

the on sitec eatery was not open at all, not even for meals via room service or pickup.

the food i ordered from room service was very delicious. i liked the bed very much as well.

they also had great room service

like a classic old motel from outside), really good breakfast and free juices all day long, good room service, lods of (free) parking spots, etc

we have an oversized truck so the parking was great for our type of vehicle

parking was small but worked fine

fair for the price. the room is clean, tv and wifi work well. the location is good too.

ample parking, easy access, and rather large room

room service breakfast - eggs benedict s were clear yelly like- i called down and they send up

the food was brilliant, we did get room service and they were fantastic

got room service and it took 1 hour to get ice cream and pie delivered

grill open for breakfast, but room service only

steak salad from room service was exceptional! employees were friendly and helpful.

the building probably needs a renovation but the hotel is clean and room service works great

it's in walking distance to so many restaurants and bar type places, plus right off the freeway

clean, accommodating (early check in), nice bed.

also a heads up would have been nice about room service not being done on a two night stay

room service forgot to bring up extra bedding when asked, had to go pick it up at front desk after

be good to have room service every day instead of current every other day

room service was not excellent. but yes if you mentioned something they did it very promptly.

a microwave in the room however, there s a restaurant located inside the hotel and they have room service so that may explain the microwave less rooms

the room service and food was really good.

everything was good. we had room service from the restaurant .

we were able to order room service breakfast

we did the room service the first morning but we never got a card again to do it again otherwise we would ve

the look of the hotel very retro, staff were lovely, room service breakfast lovely, film crew outside our door in the car park, excellent what more

the shuttle driver was polite and on time

also wished staff would have told us we cannot change our pick up time with the shuttle as our wb tour ended earlier than expected and i had to pay for an uber versus waiting 1

the staff were excellent, especially dennis in the bar and luke and paul in the restuarant

bar and restaurant staff were neglectful and it was frustrating both times i was there

and had a full fridge kitchen too

too expensive room service

room service menu has plentiful options and having a tasty breakfast in my room was more than

we ordered room service for all of our meals during this stay and all entrees we tasted did not disappoint

breakfast room service for delivery between 7:15-7:30am but it came at 6:50am before our 7am alarm

room service breakfast was excellent

was very clean, i liked that room service came everyday, it was super close to universal studios and warner brothers, liked that

were getting dressed and the maid came barging in without knocking and after that i asked for no room service and still came in and moved our things around after we left to universal studio good

it says room service is done every second day but towels and garbage are done daily

the quality of the wifi ,

never used gym because it was nasty

very well maintained. plenty of parking.

no coffee or tea facilities ad wifi was down.

staff was amazing, felt safe, free parking, free wifi, location was great, fridge and microwave in

parking and location was really important to us and this place covered it all up, bed was also big

room, friendly staff, early check in, quiet area, excellent public transport, local shops, entertainment and restaurants

the room service was not provided

no hot water. no room service. staff unfriendly

you had to ask for room service

firm bed, heater in the shower fridege, big space, parking in the property, nice quiet neighborhood and good location nearby gas stations restaurants

parking was a little cramped, the room lacked a working ac/heater

no breakfast on the room service menu

no room service for breakfast and buffet line was long and slow

hours of room service and hotel restaurant were limited and a problem when traveling with

the room service was great too

the hotel had reasonably priced food for both room service and in the lobby

the staff was all welcoming and helpful. the room service was fast and delicious.

room service

one thing, no microwave in the rooms. but it s ok, you can order good food via room service.

couldnt get a hold of room service

we had room service that was prompt

lol the hotel is incredibly clean, they have 2 restaurants and room service

the food the bar drinks the room service everything was great my kids definitely loved it

room service was a bit pricey

couldn t tell me why i was charged room service for the second time around

we ate at both restaurants and also got room service a couple of times

ust me) and the strawberry feta salad

guest relations was the most gratifying and room service personnel was outstanding

no room service, but understandable regarding the circumstances.

great room service

big comfy bed, brightly lit bathroom, big screen tv, great room service food, very friendly staff

i ordered room service and it both arrived quickly and was delicious

we ordered room service 3 times and was very impressed with the service and the food

ordered room service and its was very good and well presented

use staff cleaning up after room service a little bit as i saw trash and trays outside a couple of doors

nothing the room service being close to early

non-smoking room, free wifi, free parking, room service, toiletries, air conditioning and iron; i really had everything i needed and even as a

that did exact same thing, no complementary water and/or breakfast, couldn t connect to the wifi, and finally the water leaked out of the shower and flooded the floor

free parking on site

only 1 device per guest allowed on wifi.

studios the next day and they even proposed to drive me to the studios so i can save the 25$ parking ticket

nice gym too

very clean. nice gym.

wifi was very poor

r restaurants and for walk of fame) - laundry available in house - jacuzzi

wifi was rather weak.

free wifi and hbo

wifi is not so reliable.

filling out a paper at arrival the asked how often we wanted room service and saying none because we were only going to be there 2 nights, we were woken up both

desk and room service personel were very nice and accommodating

the location is really good. plenty of parking area. good room service.

big kudos to the room service team for doing a wonderful job

wifi was very slow and vending machine out of order.

was no breakfast included and the service was ok but you have to tell them that you want room service or else they won't do the bed also the coffee was put up late don't know what time

hotel has a car park ($10 parking), large & clean rooms with pretty nice flat screen tvs, good wifi

smell to the building that hits you every time you walk in no room service visited in the 4 night stay, so needless to say the bins were overflowing in the room,

room service comes only if you let them know in advance that you need one

the attached diner for breakfast, room service was at your request so no early door knocks

was extremely small , the elevator kept getting stuck, part of it was even broken, there s no room service and no complimentary breakfast

room service does not come

how close it was to universal studios and early check in.

bathroom s to small, the bed sheets were yellow and no wifi, no good channels on tv

there was plenty of lighting in the parking lot and it actually felt very safe

parking was great

it does have wifi but no internet

room service was responsive

every day room service

room service is missing, no change of towels, breakfast was

however, not everything was filled after room service and the bathroom also had a funny

ac does not work properly. room service and cleanliness were not satisfactory.

we ordered the pasta via room service and were totally surprised by the restaurant quality flavour and serving

closes early for a saturday night, so you'll have to contend with room service options

from the valet, to the front desk, to the cleaning staff, to the room service, and back to the front desk, and out to valet we were always welcomed with sincere

the room service was really mediocre , if the room service was good it can be 1010 hotel.

the most amazing room service food

there staff is excellent. very clean and room service is excellent.

parking spaces are tight

wifi was really good and i could stream video without any problem.

walls were clean, parking is free, provided extra towels already ready in the room

good wifi and cable tv

the hotel was very clean and the staff kept asking if room service was needed.

clean, daily room service

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

it was very clean, and room service was always available for everything you needed

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

the cleanliness of the hotel, the room service, the daily cleaning of the room, the attitude of the service staff

good room service and clean bedding

the room service is available every day and on demand as well

parking

unfortunate people who are homeless try to hang out in the back parking lot and it can be a little scary at times