to be able to park our car there early so that we could avoid paying to park in the hospital s parking garage

didn't eat breakfast. found parking space easily. van shuttle was great. thank you, john!

staff very nice and helpful. i really appreciate the shuttle service to duke medical.

shuttle to duke hospital

perfect location- close to the hospital and shuttle service was excellent

did not have any information on the dining facilities and i only found out after i got there that room service was not available for breakfast and that no

t not breakfast)

room service only available at dinner.

room service was very fast

there is a full service restaurant with nice large bar and room service for dinner

very clean, everything was excellent including room service

the staff were very nice especially the doormen. :-) loved the room service.

staff -especially the room service staff

also, room service staff was excellent

of special request by chef and expected order not delivered in manner expected food to be for room

no room service available when you arrive midnight

they stopped doing room service which was very annoying after a 14 hr trip to get there.

the room service was excellent, and the employees did try to

there was no safe in the room, the hotel gym was a joke, no room service, a hotel restaurant that served, limited breakfast, nowhere on the hotel premises to

additionally, we ordered room service for breakfast and were surprised that it arrived in a paper bag with plastic utensils

i had grouper for dinner by room service and it was absolutely excellent

comfy bed. great room service.

there was a confusion with the kitchen staff when ordering room service.

room service is amazing, dinner was as good as dining out at a nice restaurant and my daughter and

what an amazing place to stay from valet, checkin, room service to check out all the staff was delightful

ask 3 times for room service

room service cleand our room out while we were at breakfast

no pool no hot breakfast,no room service

had no breakfast, no room service cleaning, no pool or hot tub

house keeping not upto the mark also no room service

really liked the staff, the pool and hot tub, and the rooms

beautifully appointed, pool spa area very clean and well maintained, staff courteous and

of something to improve: -the bed pillows were really thick/high for our necks, especially our kids

breakfast was super and the pool and hottub were very clean

good breakfast and coffee.

very friendly staff. actual full breakfast with daily variations.

the room with fridge and stove and extra sitting room was great as was the pool

with a grandmother, 1 year old and 4 year old kids, was provided with a crib free of charge, the pool was amazing and had some float noodles provided

i even did laundry and that worked out well

i love the room accommodations with the separate bedroom and kitchen/living room area

tub dirty and broken did not drain chose as offered a restaurant and room service false advertising no such thing

nice kitchen area with a full sized refrigerator

the breakfast was great with many options from fruit, eggs, neat, waffles etc

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

pool breakfast room size kitchenette

for a meeting such as ours, waiters not well trained and inefficient, service too slow, no room

room service for breakfast was confusing, we had ordered certain items and did not receive them,

no 24 hour room service

room service was not provided first 2 days; reported to front desk still did not provide the

ordered room service for breakfast

the customer service was excellent as we arrived after the hotel's restaurent and bar had closed (and with an infant in tow) and they created us a creative spread that allowed us to (+) you can walk everywhere - shops, a couple of bars, restaurants - and hillsborough has a genuinely warm small-town vibe (+) nice bar an restaurant

breakfast is good and there s no issue finding parking at night

chickfila is walking distance across the parking lot

breakfast was great hot proteins and waffles, plus a full oatmeal bar

fantastic indoor pool and decent gym with weights room comfortable great shower great breakfast with a big selection great location next to target and down the road from a really good

breakfast was also really good

good looking. parking was accessible great beds! quiet! great breakfast!

the room view was just of best buy parking lot

bad pool area.

limited parking due to commercial area around property.

we requested for a late check out and the staff was very accommodating.

great room service dinner and friendly staff.

also, its worth noting that the breakfast buffet is about the same price as the room service; better value probably

sister and i just loved the restaurant, the room service and the food

was no room service menu or food utensils or paper/pen in the room

only the room service was ok but we didn't even get utensils

no room service due to covid, old rooms, dogs barking from next door, etc

no room service

was no room service until check out. i was there for 10 days.

no room service excuse was covid. handicap room a joke. shower grab bar alone is pitiful.

room and bed was good but room was not clean by room service properly

rooms needs to be updated, no room services, pool was closed.

room service

the room was clean and room service was fast

customer service friendly and the shuttle was quick

the young lady at the bar delightful great conversation and provided

restaurant or bar or room service; no paid movie channels- or extended channels- just very basic cable with hbo

food from room service was not good

i loved the fact that everyone was so attentive to my needs; room service was quick to respond, the food was excellent, and all of the staff were very

old school cable with no movie options, no room service, no food options, poorly designed rooms, bathrooms are

the breakfast was great

i loved the concept of the pool on the roof

also, the rooftop space was very nice, but the pool was really small

highpoint is the beautiful view from the pool area on the top floor

very nice new hotel in great location. nice roof top pool.

we were also really impressed by the fitness center

room service never came i had to request towels i would still stay again but was a little

room service good customer service good location shuttle service to airport

access to call the front desk and if we required room service, it could be provided

they're are clean and the breakfast is great

pool & free breakfast spacious room w refrigerator, microwave, coffee maker, fruit in lobby, parking

friendly and helpful complimentary drinks attentiveness of staff cleanliness room service free parking and wifi delicious complimentary

was late to work, delaying the start to room service and the complimentary happy hour

- room service was amazing and staff was friendly, it was a great getaway for me and my fiance

room service delivered a pizza with no paper plates, napkins or utensils

room service was amazing the qoodfire pizza was delicious they automatic add tip so u dont have to

no room service

no room service or restaurant/bar during the day

they dont do room service

and shuttle service are good, no room service, but you might ask and get what you needed

the bar area closed down really early for a weekend.

no one cared room service was horrible over priced

there s a nice little restaurant and bar on-site that provides room service

just loved every detail of the place from the front entrance, bar area, room service, rooms and even the shower

room service was basically non-existent

no daily room service

shuttle is 24/7 so arrival to airport departure is in

super clean, shower was updated, free breakfast.

but finally next day got shuttled to other location w/ pool because i had to inquire about it next day

breakfast was good and had a lot of choices.

shuttle was provided and we were given a bagged breakfast to go since we checked out before

clean, convenient to airport and free shuttle and parking.

swimming pool not clean water and not hot

airport shuttle service reservation, it started a little on the downside

pool too small for five

small indoor pool.

breakfast and shuttle bus from airport was included in the price.

i was most nervous about taking the shuttle at 4am because i had a 6am flight

very clean and good morning breakfast

laundry is completely complementary ( no

closeness to the airport and having the shuttle