tub dirty and broken did not drain chose as offered a restaurant and room service false advertising no such thing

pool not open

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

the breakfast room attendants were always cheery and kind also

the breakfast is excellent and the people who make it every day deserve extra credit

we never did room service before so it was fun

room service could have been delivered with a little more happiness-- the person who delivered it

room service.

ordered room service for breakfast

no 24 hour room service

with a grandmother, 1 year old and 4 year old kids, was provided with a crib free of charge, the pool was amazing and had some float noodles provided

the pool

were people outside in the pool/fire area at 4 am who were loud and obnoxious

i love the room accommodations with the separate bedroom and kitchen/living room area

very comfortable and spacious suites. well stocked kitchen. friendly staff. very clean.

staff was great, indoor pool, jacuzzi and gym. location was great and convenient

good breakfast and coffee.

the gym

had to dump the granola bar and the muffin

the only concern i have is parking

room service cleand our room out while we were at breakfast

had no breakfast, no room service cleaning, no pool or hot tub

no pool no hot breakfast,no room service

no room service

the hotel's room service needs to be requested at the front desk, but they didn t inform us about this at

breakfast was really good

the lobby was beautiful. plenty of parking

bar facility was not staffed

breakfast included more excellent items than we usually see

food or bar area

very clean, everything was excellent including room service

also, room service staff was excellent

th on the phone for ordering and in person at delivery) were so extremely

that there was no room service after 11pm

the staff were very nice especially the doormen. :-) loved the room service.

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool, and business room

bad pool area.

the gym facilities were clean and nice

swimming pool never worked

the room view was just of best buy parking lot

to be able to park our car there early so that we could avoid paying to park in the hospital s parking garage

if i have to choose a dislike, it would be the parking.

parking was a little challenging with construction

perfect location- close to the hospital and shuttle service was excellent

breakfast bar with coffee, juice, and danish should be included in the price

t not breakfast)

room service was very fast

did not have any information on the dining facilities and i only found out after i got there that room service was not available for breakfast and that no

room service only available at dinner.

was limited room service

the location. the staff. the room. the room service the view from the room

sister and i just loved the restaurant, the room service and the food

only the room service was ok but we didn't even get utensils

was no room service menu or food utensils or paper/pen in the room

beautiful clean rooms, reasonably priced delicious room service, convenient to durham

breakfast was great. room service and valet were good.

good food in the restaurant, excellent room service

there was a confusion with the kitchen staff when ordering room service.

the room was beautiful and the room service breakfast was the best we had ever had!

i had grouper for dinner by room service and it was absolutely excellent

they stopped doing room service which was very annoying after a 14 hr trip to get there.

the room service was excellent, and the employees did try to

room service there wasn't any, no kitchen that was the main reason for booking the facility so i

kitchen needs to be open, no room service i had to order out and walk down the street to get breakfast

no room service available when you arrive midnight

no room service due to covid, old rooms, dogs barking from next door, etc

no room service

was no room service until check out. i was there for 10 days.

no room service excuse was covid. handicap room a joke. shower grab bar alone is pitiful.

room and bed was good but room was not clean by room service properly

the customer service was excellent as we arrived after the hotel's restaurent and bar had closed (and with an infant in tow) and they created us a creative spread that allowed us to (+) you can walk everywhere - shops, a couple of bars, restaurants - and hillsborough has a genuinely warm small-town vibe (+) nice bar an restaurant

rooms needs to be updated, no room services, pool was closed.

room service

the room was clean and room service was fast

customer service friendly and the shuttle was quick

the young lady at the bar delightful great conversation and provided

restaurant or bar or room service; no paid movie channels- or extended channels- just very basic cable with hbo

food from room service was not good

i loved the fact that everyone was so attentive to my needs; room service was quick to respond, the food was excellent, and all of the staff were very

old school cable with no movie options, no room service, no food options, poorly designed rooms, bathrooms are

the breakfast was great

they dont do room service

no room service

and shuttle service are good, no room service, but you might ask and get what you needed

no room service or restaurant/bar during the day

wifi was super fast without interruptions and very close to our meetings. shuttle is a plus.

but finally next day got shuttled to other location w/ pool because i had to inquire about it next day

as i stated the room is clean and breakfast was good

parking was plentiful and shuttle guys were great

clean, comfortable, airport shuttle was quick, restaurant in the parking lot

shuttle to airport right on time

clean, convenient to airport and free shuttle and parking.

won't be awed by this hotel but rather expect really good basics and a little more such as a pool and small gym

only a short way from the airport with the hotel shuttle or by taxi

we used the free airport shuttle to save on parking fees

airport so not much around and need car unless you just plan to use their shuttle to the

then the restaurant doesn t offer room service anymore

there s a nice little restaurant and bar on-site that provides room service

room service was basically non-existent

just loved every detail of the place from the front entrance, bar area, room service, rooms and even the shower

no one cared room service was horrible over priced

very clean and good morning breakfast

i checked in i told the front desk that i needed the 4;30am shuttle and no wake up call

reception and very friendly shuttle driver

our kitchen sink leaked and was shut off under neath

it was clean. breakfast was great, location was wonderful!