the spa and massages are great

spa was excellent good location staff services good

there is no wifi

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

spa services are

great pool area. the food at the resort was great and the massages were amazing too

common areas were great, pool, restaurant

the pool and the temazcal

right from my wife's purse while we were at the pool

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

facilities are nice but need a little care. pool was heated only the second day we were there.

room and swimming pool very nice quiet place ud83dudc4c

it need hooks in the bathroom to hang the towels. the water in the pool is cold

pool was cold, even though it says here it is climatized

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

excellent spa. lovely grounds. offered room service.

garden, lovely pool, jacuzzi and facilities and the hotel is much more cozy than the pictures show

wifi: it has never worked

spa could be better.. with jacuzzi etc

property, great spa and nice rooms mirador especially has an incredible view of the

ndows don't have screens so preferred keeping them closed due to bugs), breakfast takes ages to

loved the old architecture and the pool

large

so get quite warm

it was clean. breakfast was ok.

t joking) 3

though we did not enter), and the massage was also excellent

and lovely around the pool

pool closing time should be later

shower but onky after comolaining 3 times to the owner and he recommending i wash myself in the pool

room service was impeccable

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was nice, saves you time from going out while getting traditional mexican

parking space too small, had to be moving cars around to enter or leave property.

breakfast was not included

the baked goods served at breakfast time were not fresh

variety for breakfast we had the sane thing 3 days in a row

swimming pool food the great room sauna massage

mountains in the background, hummingbirds visiting the flowers, and a sauna and little pool to relax

breakfast (and all food in general) was extraordinary

breakfast was delicious

the pool was beautiful and the grounds around it were beautiful

premises were very clean, as was the pool

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

it was a nice weather but too bad we couldn t use the pool because it was a raining season

the bar and bar service was great

extremely nice and accommodating, they made us feel welcome from the moment we pulled into the parking lot

parking facilities are perfect in a place like tepoztlan

the restaurant and coffee show are delicious and the spa experience it s great

the included continental breakfast was not until 9am. fine but a little earlier would be good

great shower breakfast was good and staff very

the grounds we're wonderful and the spa felt really luxurious

pool could be bigger and with lights at evening

also, the curtains were very thin so the light from the parking lot went into the room all night

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the room but just one outlet if you want to charge

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

tv service in poor, pool is shallow great for childrena

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest extremely dissapointing experience

didn t use the pool but it looked nice

ong enough for lap swimming)

ly 2 spots inside their gated parking area), so if these

really lovely big room, beautiful gardens and a great pool. all rooms really well situated.

beautiful place to stay in a quiet area close to the main square - beautiful property decent breakfast

great team and lovely owner, they really care about the vibe there nice pool, clean rooms, great location, good coffee on the morning, bonus was yoga classes in the

the free on-site parking they advertise is quite limited

wifi

wifi didn't work in the room

wifi worked great

the wifi also didn't work in the room

i went on a bad few nights where there was no wifi, no water in my room and also very loud dogs fighting on the street however the staff were

small pool.

all staff was super helpful and specially janet from the spa service was great

delightful terrace, a cozy nook for the pool and jacuzzi

have preferred a larger pool

comfortable bed, open shower, speaker system to listen to your own music (even in the bathroom), wifi, tv with (+)walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely comfortable mattress (-)the wifi was spotty but worked.

good breakfast, nice view

breakfast was excellent, the staff were so helpful and polite

overall, the experience from the check in, to the accommodations, pool and massages we had were first rate and exceeded our expectations

breakfast was excellent, cooked to order

didn t have a chance to try the spa but everything was

plus - free parking

beautiful cozy hotel with mountain views and delicious breakfast

some other guests were partying in the pool one day, bringing their own alcohol and music

amazing views, friendly and attentive staff, modern rooms, relaxing pool and garden

the grounds are kept in pristine condition, the pool is heated, and it is such a nice, relaxing environment

the location and that the facility had good parking and good infrastructure

good food at breakfast and at the snack by the pool

no bar service so you can't even get a beer at the pool

hotel parking on unpaved and raw areas at the back

a good sized desk to work on if needed with good wifi

the wifi worked well

the location was really central, the parking inside was also a plus.

and on weekend street are closed so dont have to take the car or taxi just walk, you hvae parking, in the premises, host are very nice and give very good atention

the wifi has some trouble reaching my specific room.

location is right in the city center they offer free parking

pecially for breakfast)

more vegan/vegetarian options

grounds, friendly staff, huge comfortable bed, nice breakfast

i would highly recommend getting a spa treatment while staying in the area

quiet location, and spa service

the parking on-site was also nice

on-site parking was a plus

the rooms are quaint and cute, the pool area is pleasant.

the pool area is small, but nice with a well-kept garden area

location, with parking

toilet had problems, the parking lot was very small and they did not accept credit or debit cards

only cash payment, tight parking

there's a parking lot next door which starts playing music fairly loud very early in the morning

reduced parking spaces, you have to be very careful while parking.

not clean, old blood stains on the walls from mosquitos, thin walls, so very noisy, very narrow parking

wifi works perfect, hot tub in the room was a plus and room service was willing to go the extra mile even working after hours

was delicious, great service from mauricio every day at breakfast

pool, location, clean.

wifi works perfect, hot tub in the room was a plus and room service was willing to go the extra

the staff are super friendly and accommodating and they have a big pool area and a jacuzzi upstairs which is great late night

like breakfast, but a little too late 10am. room was great.

room service food is not as good as you may like

new swim wear got yellow patches all over - the service in the restaurant, by the pool and as a room service is amazingly slow: e

the room service was quick and efficient

beautiful grounds swimming pool, garden art well, located room with a beautiful

view from breakfast room and delicious to boot

everything very clean and good quality

d, pillows, etc) wifi worked well, owner sergio was friendly and accommodating and provided a lovely simple

was in a room close to the router) -- room was a good size, pretty

close to town center -- beautiful view from the room -- place to hang clothes and towel -- strong wifi connection from room

the view from the room, the room itself, everything. even wifi was great.

is beautifully designed, the food is delicious and healthy, and the views looking out onto the pool or the courtyard or from the terrace are amazing

breakfast doesn t include but you can order it

breakfast starts too late at 8:30am, however the staff in that area is very friendly

the room is very big and light with many windows and well-equipped kitchen

the decor and ambiance all feel quite special and breakfast on the roof was very special: amazing food and 360 views of mountains

she gave us a tour of the hotel and offered local drinks on the roof top bar at night from where we had a great view over the town and mountains

the pool, while unheated, was refreshing on a hot day

breakfast was great - a plate of fresh fruit with yogurt and granola each morning followed by

nice setting. free parking

the breakfast was also amazing

breakfast only at 9 am- and no coffee machines for early birds.

large and wonderful garden with nice pool

good parking for our rental car, plenty space

:

n top of that the pool filtering system not working, so how clean was that water

add stated pool and breakfast but none were available.

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

well appointed boutique hotel, with nice grounds and a pool

the bar is well equipted and very busy

monica and danny were wonderful hosts. great location. very nice pool, bar, restaurant area.

after a long day of horse riding or exploring the town it is nice to know that there is a cozy bar and delicious restaurant on their premise

d well heated)

loved the big size of the bedroom with the view to the swimming pool

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

water in the pool was so cold

the pool had a lot of dust but it was due to a the windy time in

great pool

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

the garden with the pool is amazing

- nice pool

people were talking at 2am outside out room in the pool area and nobody in the staff told them to be quier or to talkl in the ir own rooms

wifi is excellent, the rooms are well laid out, and they have a pool

wish the pool could be warmer, as it was cloudy the solar panels aren t enough so the pool is warm

excellent location, friendly staff, clean & comfortable room, quiet garden and pool area.

price is affordable and they allow to keep using the waterpark and pool area after checkout

spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are not cozy at all, in

cold pool

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs a roof just in case it rains you can still go inside the swimming pool

water in outdoor pool is too hot

the room service excellent

the inner gardens and swimming pool are great. the breakfast was really good.

saw

com i could not get a room next to the pool on the second building away from the road

clean and relaxing garden with nice pool

location to and from six flags waterpark (10 mins) on-site parking

close to where i had to be, restaurant on premises, parking on site

nice budget hotel, with very friendly staff. rooms are ample, close to the swimming pool.

needed more light and no internet as the signal would not reach into my room, had to go by the pool to connect to

easy to locate. big parking lot.

between day, lunch and evening program, pool got invaded by the kids screaming and splashing around