restaurant was good (brunch buffet), 3rd floor bar was a little pricey, but we'll made drinks

pool was closed and it was hot!

laundry room in the main building was nice , staff were very nice

breakfast provided many choices

kitchen in room. amazing breakfast. nice workout room.

kitchen, size of the room

i especially liked the option of room service everyday

wish they had an indoor pool

fully stocked kitchen with all appliances and utensils

rooms were nice and the breakfast was great.

pool was outdoors and the location can be confusing if you don't use gps

requested no room service while i was there and i believe that was honored

sorry that no pool available. understand that one is being built. lighting by desk area is poor.

there was a smell in the hallways and fitness room

cable and wifi didn't work all night

snow is not cleared properly on the lot so parking was a pain

very nice and responsive staff, from front desk to room service staff very active in keeping reception/front desk area clean (carpeted areas, floors, (-) we did not receive room service even though we were there for 4 nights, when we went to the front desk for towels or (-)towels not available since there was no room service until after 3 days

loved the room, cleanliness of hotel & room. & our kids loved the pool!

i love the breakfast ud83dude0b and the bar in the hotel it was wonderful

the breakfast was great. the gentleman that checked us in was so nice.

great breakfast. kids loved the pool. room was very modern

the pool was nice and warm and the hot tub was great

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

clean room. polite staff. decent parking accommodations.

limited the amount of people in the pool

only one waitress who was also bar tending

i loved how clean the pool area was, even in the corners and niches that usually get forgotten

the renovating..pool door and back door key pads don t work.

treadmill in the fitness room is out of order

super staff, very clean, and great breakfast.

fitness centre and pool with enough to get a workout done

from room service/bar and the service all around was great

room service to clean up broken glass didn't come up after 3 trys we did ourselves at the end.

cold water forever expensive room service and nothing helping you order outside of the hotel double beds are so small no creamer

super fast internet, good room service

it could be due to covid but we didn t have any room service during our stay

room service was always timely

the room service wqas kips restaurant and the food was delicious

thanks for the treats from room service

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

was a wedding reception that evening and parking was terrible

even the lady that delivered the room service from the restaurant attached to the place next door

the pool was also small and no hot tub

pool

smart design, new amenities,access to decent bar and grill, nice gym equipment

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more than &60

rooms could use some repairs, the beds were saggy and room service tried to come in way before we were to check out and woke us up

breakfast good, room service, water play area

water damage, hot tub was closed and room service

my kids felt like it was awesome

the breakfast was good

i ordered room service

room service

was told normally evening room service was available but not during my stay because it was a holiday weekend

no one got back to me until i had to complain about terrible food from room service the next day

hallways had garbage and room service trays scattered all over

amazing place, excellent breakfast, and kind staff.

kids kept sneezing. vent was full of mold spores

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

also kids running back and forth from upstairs room

the pool had a very strong chlorine level. we left with tingly skin and itchy eyes.

nice room, great staff. room service was excellent.

the room service was kind

room service plates

om another room)sat out in the hallway for at least two days

room service didn?t pick up for a long long long time.

room service available

room service for a soda was pricy but other than that great!!!!

from the room, i called for room service, i called the front desk multiple times and the majority of the times the phone rang

fantastic room service

ridiculous to half to order a sierra mist for room service and pay 5 dollars plus gratuity just

the food from room service wasn't warm and wasn't very good

exspensive room service

staff was very helpful from the front desk all the way to the room service

we had the best room service breakfast everything was cooked perfectly

room service was great too

room service was prompt and had great drink selections

no table in the room to eat our room service

5 room service charge delivery charges $5

of room service and full menu at breakfast all week

food was basically gas station food and room service wasn't available, no one even answered the phone for the room service and the number

we also ordered room service

room service was great

the room, bed, the shower, the room service.

room service was great, as was the spa experience. it was a perfect in-town getaway!

the spa is something else

dirty and room service left out for days

of room service, only 1 elevator to guest rooms left me with a very long walk back tracking

they did not do room service and they did not give me fresh towels

t the hotel's fault, i

only water available was through room service or purchasing through the hotel gift shop or lobby coffee shop

room service for dinner, my steak was disgusting

we ordered room service and the food was not as explained on the menu and was very plain, tuna and the grilled

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

room service was excellent

the restaurant was closed so no room service

i couldn~t ring through to room service and there was no information about how to call concierge

speedy delivery of room service

my husband and i both enjoyed the room service breakfast

breakfast was delicious and room service was very quick

staff parking was not communicated well'$55 for valet parking as only option - smh true room service requires $4 delivery charge and 22% automatic gratuity

room service did not start until five pm

wish the pool hours were later and later room service hours.

our room was never cleaned and we had to call room service for towels and they never came the second time

didn t like the added charges on our room service bill

were many places in the hotel where there was a strong marijuana smell, the room service food was very over priced and not very good

about room service

of construction/trash on rooftop outside our window & no room service

the room service food we ordered from the restaurant was also surprisingly top-notch

the room service was excellent! ordered the

the room service food was terrible, the high amount for there parking over night

restaurant closes at 9pm and if you need to eat later than that, the room service was 80-150 dollars for two people

was next to cleaning supply storage so made it very loud when the door would close from room service going in & out

loved the food, we got room service breakfast in bed and it was delicious

no free wi-fi. the food was average. the outrages price of room service.

there was no room service available. that was one reason i choose a classy hotel.

you couldn't preorder room service

having to request room service 24hrs ahead of time

room service food tasty, but arrived a little cold

room service is an issue if you are staying for a longer period of time

the room service was delicious

room service was very good -- good food and very quick delivery

i also wish we knew how to get room service in our room while we were out of the hotel room

valet kind of expensive got breakfast room service order wrong

was a small issue with having the incorrect menu for room service however, it was fixed immediately

service was great i wish they had inability to put in for room service instead of us going with out everything i did not get a breakfast because apparently

cleaning or room service

room service stole my pizza when cleaning.

no room service

have the virtual trails excellent sitting room in a normal double queen room no room service the first day cuts down on cost fabulous, included breakfast skyway walk to us bank

i would have needed a room service, for example breakfast

very clean and trendy. room service was fast.

wish the room service tag

r breakfast) gave a heads up on the extra charges

we arrived late and hoped to order from the restaurant as the hotel did not have room service

forgot to pick up my room service card

got the stomach flu and they brought him toast, tea, an apple and spread with milk and water by room service, all complimentary

room service

great bar and restaurant scene

everything, our favorite part was the spa pool at night looking over the city

pool was over crowded

everything the gym ,pool and spa were excellent staff couldn t do enough for you

breakfast was delicious

the checking in process was well done, room great and the gym and pool as well

the staff gym spa rooms