good wifi

large room with kitchen and bathroom

there is also a small kitchen with a fridge

ck of pans, plates, cups, utensils)

kitchen is not really equipped for much cooking

breakfast service was good

breakfast was not included

location, pool and wifi

friendly staff , good wifi , location of the hotel cannot be better , clean , my room had a balcony and great little

the pool and the costumer services.

absolutely amazing gym and pool on the roof of hotel

breakfast was amazing

not sure i would recommend the buffet breakfast but all of the a la carte options were tasty and a good price

loved the breakfast, i think i had the omelette everyday beacuse it was very tasty, the family atmosphere at

absolutely amazing gym and pool on the roof of hotel

sea is fantastic, the guys at the beach bar are top and in the main restaurant

beach is amazing and the pool is nice as well

drinks at the bar are horrible, cheapest alchohol

the food delicious and the beach and pool were a dream

the entertainment area however seems to have moved between the bar and the reception area, with some sort of disco show almost every other night

i want to highlight isamar in the coffee shop, teófilo in the il palco restaurant and tony, a bar supervisor at one of the pools

cocktail bar staff are unique

there is no wait service at the bar or pool and the bar is far from the beach

low end rum… only lobby bar had good liquor

there is no wait service at the bar or pool and the bar is far from the beach

could have more variety of food in room service

beach like i have never seen,the room very big very clean and very confortable, room service high class

location is great, room service 24/7, clean and room was comfortable

the room service

also room service works well, we ordered food could of times and each time it was on time and met our

dont give us room service for breakfast or dinner

and to top it all we had to leave after a 1 day stay because my husband order a hamburger through room service and got food poisoning because it was not cooked properly we were supposed to stay 3

we wanted to order room service, but the phone in our room did not work

and it was hard to get room service or make reservations for the restaurants when the phone doesn t work also, the door

two restaurants you have to pay for and room service is charged

breakfast was great

breakfast variety is very poor

every day the same breakfast, they should vary.

the price can't complain only not a complain a suggestion internet wifi some time weak signal but think it's

a good enough hotel with breakfast included

affordable price, private gated parking, new mattress, strong fan, pretty quiet.

location and the parking

equipped with a comfortable bed, shower with warm water, aircon, fan, tv and private parking

there is parking with security for the night

taste of great italian food , relaxing swimming pool

they have great people working at their hotel, even with love to kids

the grounds and pool were always neat and clean

arrive at our hotel until 2am and the security guard happily greeted us with our room keys and wifi

the room is very quiet and comfortable amazing breakfast with a lot of options great swimming pool

for your convenience there is room service for breakfasts or if you order something from restaurant

nice little pool and great food had the garlic scrimps, yummy

the breakfast was included and it was big and delicious and different every day

got nothing, wifi ok by bar area only

good staff, good breakfast. walking distance to the beach. good stay!

pool

breakfast not as expected

overpriced but good. the pool was dirty.

location, breakfast

have 24 hour security, very necessary, it is kept very clean , but that is it, one restaurant for breakfast and all meals, outdoors poolside ok

breakfast is not good, i had to eat eggs and bread everyday for 9 days

breakfast was not available, only fruits, we went out to eat somewhere else

location was great but no parking

breakfast was not available, only fruits, we went out to eat somewhere else.

the breakfast was limited and reheated/served for the following day

friendly and helpful staff, we asked for breakfast 1h earlier than normal in the hotel and in the morning a beautifully prepared table and

the environment, the staff, breakfast.

delicious dinner, and breakfast, friendly environment with good music and great service.

the breakfast was fine

breakfast was good, the manager that is there now is friendly and exceptional

quiet, great staff, good price, secured parking

parking good too and right by the

no room service

one reservation in a la carte restaurants and we had reserved for three nights didn't include room service which make ask myself what the reservation all inclusive

in the room, the safe not working in the room, the phone not working in the room for ordering room service

i didn't like that we didn't have the option for room service

you have buffet food all day and at night room service all included

st restaurant in dominican republic) private swimming pool golf cart amazing beach

nice piano bar and live music

tstanding customer service, bose sound system, wifi) wonderful

st restaurant in dominican republic) private swimming pool golf cart amazing beach

the spa was very relaxing and worth while

breakfast was excellent and the location was great. too many mosquitos!!!!!!!!!!!

the rooms beautiful views. the service top notch. food great. spa services excellent.

good wifi speed, very good water pressure, hot water right away

wifi no credit card machine to pay had to leave the hotel and go somewhere to change currency to be

at breakfast the only waitress is slowly servicing all the tables

as i was departing very early, with no time for breakfast, i asked for a discount or packing some food - both were denied

wifi was not working when we were there

stayed at dreams cap cana resort & spa to celebrate my birthday and everything was absolutely wonderful

buffet food and coffee bar were fantastic.

the staff was so helpful, cheerful and very kind to my two young kids

the staff was so helpful, cheerful and very kind to my two young kids

as both had the light broken, reading light was broken and never repaired) and some staff from room service weren t friendly at all - actually very rude a hotel that is family friendly,

no room service due to covid ud83dude02 this is

room service - they cleaned the rooms properly and regularly restocked minibar

the service is amazing, very respectful, the food is delicious, including the 24:7 room service

24 hour room service was ok until restaurant hours were done

24/7 room service

staff commitment horrible room service lack of motivation on employees no response or even an effort to solve the issues with

the quality of room service food was not good at all

everything is free of charge, mainly 24hrs bar, caffe, room service

property and facilities, excellent service, the staff was great, the spa was amazing too and the water park was fun

were watered down, the beach had a lot of seaweed, room service food was poor quality

reservations, room service, or checking out with us on our last day)

room service traditionally took about 1 hr to arrive

the room service staff

room service made errors

the breakfast was not very good and yet somehow $50 for 2 people, even though using fruit and things

the breakfast was delicious and the property is quaint & calm

lovely garden with nice breakfast

breakfast was excellent, and the location couldn t be better, so there s definitely value here

dirty sheets, the room is stale, noisy, and the pool can't be used because it has a broken pump

pool, ogi the manager is great, the food

the apartahotel has very clean rooms , beautiful swimming pool , friendly guests excellent wi fi angie is there to help you with everything

there was parking in front of the hotel

the in room service was the best i have ever experienced.

all the food options, including the room service.

the only thing that i feel can be worked on is the amount of time you have to wait for room service it s like 1 or 2 hours

the room service options were not good and you couldn t modify your food

also, the room service can be a little slow at times when i needed help with something in my room

no room service menus yet, posted times of when things opened were not always accurate or they

besides the chicken at route 66 at late night other than that everything else was disgusting even room service it was cold and it was not that what we expected we couldn t even get drinks to our

room service can be improved the staff was extremely nice but sitting in a presentation for 2

room service took over two hours most days and we never got to use 2 restaurants in our 9 night

also really difficult to get ice for the room

days without room service, without any kind of explanation

it took room service 3 hours to bring my order, which was a cheeseburger and nachos.

night time room service is slow

room service was disappointing, food was cold

resort could use a snack for late hours not just have the room service available because it jams up and the wait time is 1 hour

there was room service 24/7 and we ordered lunch, that was very good on one of the days

24hrs room service and food round d clock

it was clean and excellent room service and quality customer service provided

it should be explicitly stated that everything is included at the highest level, including 24/7 room service and a ceviche restaurant on the beach

choice of food and room service was impeccable. the staff was very pleasant and helpful.

if we ordered some thing or needed something from room service it took forever

the room service had a limited menu

the food is terrible - the room service food was the worst food i ever taste

so that leaves u with room service for ur only option which the food was horrible

room service was 24/7

room service was nasty. how far my room was from an elevator

property and room service is excellent

the resort also has 24hr room service which my husband loves because he gets hungry around 2:00am for some reason lol

room service is over by 11 and that was the only thing i didn t like

room service food

the wifi from the many wifi points you can connect to, was so slow and sluggish you could not even

tip - to print out breakfast menu, because the lady does not speak in english

lock was broken on my 1st room, i liked the ac that was fantastic, the tv did not work and the wifi was shitty, but it has a certain charm to it

food, swimming pool, people , cleaning

breakfast

nothing fancy but small kids would probably like it

love everything the only thing i didn t agree with was the breakfast buffet price for kids should be half price because kids barely eat but other then that i loved

of the stuff (in resort restaurants, supermarket, cleaning, gym (+)was a big complex with many food options, gym and pools (+) the free gym membership during the stay is a plus (+)the gym. (+)clean, food options, beach, pools, cleanliness, gym.

if you end up close to monkey bar (we did not), you will be listening to very, very laud music all day (+) the monkey club bar and pool area, and the nightclub, are so weird, with blaring music and literally nobody there (-)educated speacking loud on a call,wich i find very unprofecional,the drink hut at the beach,the bar tender was not focus when it came to prepare the drinks,it was a nightmare

location, pool and beach.

od) after midnight took longer than expected

great food live entertainment the beach was beautiful 24 hr buffet and 24 room service

room service

room service did not meet my expectations

sometimes room service requests took longer than normal

room service, the resort overall.

great amenities and great room service.

it was easy to order room service

i loved the friendly staff, the quality of the food, the room service, it's a whole experience!

room service was wonderful

pool area gorgeous, staff delightful and cute, reasonably priced restaurants in the

great breakfast!

in the room there was a smart wi-fi tv -wi-fi working ok -room facing the pool with a nice view -breakfast is good , for dinner and lunch there is a restaurant near the

all the staff were friendly, the pool was dirty, my room didn't get clean one of the days i was there, i ran out of toilet paper and

it didn't look as clean as it did in the pics before, outdated, pool was dirty and cold

the pool was out of commission but that was due to the hurricane!

location, good standard

pool is okay also

good for the praise breakfast buffet was good

bed, nice breakfast, awesome maids, friendly and helpful check-in staff, beautiful property, pool and outside sitting

called for room service multiple times one day and actually had to walk to front desk just to get my room

absolutely loved the hotel, the service, the food, and the staff at the pool bars and room service

- room service had minor problems with food delivery sometimes

room service did a great job delivering foods punctually

absolutely loved the hotel, the service, the food, and the staff at the pool bars and room service

room service food presentation and quality horrible...especially for the prices we paid!!!

the telephone did not work. could not use it to call room service

the room service doesn t work 24h, and my son go sleeping with hungry

there was no room service which i enjoy in a hotel.

room service staff and dining

room service quick and good, we had breakfast on our balcony during our entire stay

several restaurants that are never too crowded, with great food on rotating menues and obviously room service

room service breakfast on our patio every morning was a highlight the staff and overall service was

room service says it takes 45 minutes but on average it takes between 60 and 90 minutes

24h/day room service is a great feature

everything. specially the room service

please control room service and take care for your things but probably everywhere is like that

food is amazing and the rooms and room service and cleaning was awesome, it s a perfect price for what you

room service was good

thanks to juan bell boy, carlos front desk and alexander room service for making my birthday special

wish the sports bar and room service improved their food quality

the cleanliness and room service plus i had a

like the fact that i have to call for them to pick up dirty plates each time i order room service

was great and locations, room service was also great and attentive

ordered pizza from room service 3 times

we lucked out and got ocean front room, it was beautiful, room service was good and we were close walking distance to everything, the

main buffet, seafood, japanese and domincan food all delicious, great room service too

still enjoyed our stay and experience through the restaurants, shows, beach and pool activities, room service, spa, etc

we got the quesadilla from room service a lot too

everything was absolutely amazing! our room was super cleaned and room service was super quickly

room service is a nightmare to get a hold of, you have to call 4-8 times to get someone because

it could use a little updating and the room service menu could of been better.

e app) from 7a-10pm --cost $$ after that time

room service!

free room service

food, pool bars, room service, ck in, trolly service, shops not open

would say that the food from room service is not fresh, we tried different option and still the same

sunday they didnt even clean our room left us with dirty towels and dirty sheets , we had to call room service to send someone at 8pm to clean our room and that maid they sent was great though ,

only at the check in they give us 2 bottles, so we ended up calling room service and we finally get water on the fifth day

the room service was horrible

the room service never came when we ordered it.

mins) for every order

room service is extremely slow front desk should be more responsive

room service took very long

the resort could have more areas to rinse your feet, and a wider selection for room service.

it had a great gym and choices of restaurants including several buffet areas

really bad, but it will be nice to have more snacking places around the pool between the breakfast and lunch or in the afternoon, to accompany the

employees size of rooms well kept and maintained grounds fitness facility pool and beach facility commitment to the environment parts of the entertainment offering

no for young couples and europeans - food quality is pretty low - pool is is not clean after which i got sick because of bacteria - it is pretty boring place - main

breakfast is excellent, too many option to choose from, buffer is also good, if you are a drinker

the room service and cleaners did a great job each day cleaning the room when we had left

though breakfast was tiny - so i asked for more the next day and that

well a waiter took an order while we was by the pool and never returned.

beautiful pool, room was bougie and to high spec, staff were friendly

came with a full kitchen and lots of island space

the room service is excellent, they clean and change towels every day

calling reception, guest service and room service was terrible

minibar was not well stocked and room service is an additional charge

had to pay for room service.

quality and room service need some improvement

room service for food is slow

we like the room service throughout the day and the house keeping were amazing making sure we had everything we

room service was quick and efficient and we were pleased that

not even one item on the room service menu either

pool side and beach side cabanas fill up early, people leave their towels even they are not at the