pool was great. staff very friendly.

convenient room layout, ammenities, and clean rooms. work out room was nice. nice pool area.

the outdoor areas are also pleasant - we enjoyed a quieter time sitting near the pool

very clean and modern with a beautiful pool and fun activities in the lobby.

the rooms were very modern and well designed. i was able to use the gym.

swimming pool not heated/ or broken pool heater.

at pool could be more encompassing

our room with a huge balcony overlooking the pool was fabulous

the amazing decor, entertainment, technology, pool, parking convenience and pleasant staff

like the access to the pool

the pool deck has super comfy chairs and is nicely enclosed with plants for privacy

i would recommend reopening the bar and having bacon option at breakfast

the king studio was awesome, with a kitchen, sofa bed, and the most comfortable king sized bed any of us have ever slept in at a hotel

we didn't take advantage of the breakfast

the room and the bed are so comfy! breakfast is great and staff are so friendly

breakfast, rooms were new and clean. nice layout. pool was quiet. the area wasn't overcrowded.

pool was on the cold side, not a big deal, more variety for hot breakfast would have been nice, but

pool was lovely, staff was very friendly and eager to help, alberto helped give us recommendations

being a new hotel you would think they would build a bigger pool

the room was comfortable and beautiful, the pool, the lobby. the property is perfect!

it was totally upkept and quiet, the kids loved the pool

breakfast was great and there is a pool as well

was clean, the place was quiet, close to many restaurants within blocks, and a nice outdoor pool shaded in the afternoon

willingness for staff to grant requests when possible. courteous. lovely small pool. clean.

this was during the covid-19-19 pandemic so not everything was available; line the exercise room, pool, etc

breakfast in the morning

breakfast was great. staff very friendly and welcoming.

clean rooms, friendly staff, great breakfast.

breakfast selections included 2 differences breakfast sandwiches daily, eggs, potatoes, waffle iron

brand new facility, big room, location, included breakfast

breakfast was great as well

breakfast schedule could not be located anywhere on hilton app or hotel website and was not

beds are comfortable. location was very convenient. great breakfast.

breakfast was perfectly adequate, if a little basic

only thing was that i wished the breakfast menu was different each day

convenient pleasant clean pool area

wish i had asked to be closer to the pool .

location within mco. rooftop pool. watching planes depart and arrive. interior balconey.

staff, si very helpful and patient, great restaurant, great pool, comfortable bedding and room.

the pool

the pool, view, location

great location for the airport, pool and gym are really nice. good having netflix in the room

pool, comfy bed

didn't expect much for a one night stay but from the check in to the pool to the super comfortable bed i now wished i had booked more than one night

pool was overcrowded by the barbershop competition & my kids couldn't enjoy the pool

early check in. pool area. wonderful room and staff. loved walking around the duck pond

the pool was a little less glamorous than the pictures showed. but it did the job!

indoorand outdoor pool. jacuzzi

pool wasn't clean enough, not big enough didn't like the plastic divider to the inside part of the

pool area could be upgraded.

it was spacious and perfect for a family. the pool was clean and inviting.

the pool light came out but when told they worked on it pretty promptly.

only negative thing i can say is that the pool was extremely dirty

a nice pool is also available

pool was nice. book was nice. breakfast was good

that my wife was with me because i saw some gorgeous babes down by the pool and

liked the room,and pool area

beautiful pool area, and luxurious rooms

room had a kitchen, microwave, dishes & large refrigerator along with 2 comfy beds, nice tv & pool area

pool isn’t heated, and hot tub closed because of covid.

the pool was amazing

wish there was an indoor pool

the pool area was clean and staff was very friendly

pool was a reasonable temperature 82°, clear, plenty of loungers and chairs, and towels provided

pool area lovely

pit, pool, available in-hotel snacks, proximity to airport and restaurants, comfortable bed, great

great gym and pool area

pool closed at 7pm come on who does that

pool could of been cleaner

enjoyed sitting by the pool

pool could close earlier

pool was cold but my kids still managed to go swimming

they were very detailed and wanted to offer me a free pool pass but i saw the convention room first

clean. smelling good. window facing the pool.

location to the airport. pool.

this was a fantastic stay, huge room. breakfast was awesome. staff amazing pool great to relax

the pool was good

pool was great

was clean, friendly accomidating (we got our room hours early), nice pool

very nice pool and outside sitting area

the pool was pretty dirty.

pool was freezing

our room was nice and the pool was amazing

no towels at pool but amy helped us get some.

beds comfy. room quiet. heated pool a plus. shuttle to airport. very, very close to airport.

comfortable beds and pull out bed was comfortable pool and hot tub evening reception breakfast

the pool was closed

indoor pool and jacuzzi

only thing i would say was, that the pool was so cold that you couldn t even get in it in 0ctober

service, excellent complimentary breakfast, excellent restaurant, and as a bonus excellent pool and hot tub

the pool area was nice

lobby too cold. pool lacked towels

nice pool good location and shuttle

the room was clean, pool was clean :) the shuttle came almost immediately and the driver was very kind and helpful

food smelled great although we didn’t try the breakfast it is a hot breakfast they offer nice pool and spa facilities good and clean the best money i’ve ever spent like i

the pool and hot tub are wonderful! room was very clean, roomy and quiet.

pool needs to be monitored to be clean and the bed sheets need to be washed

pool need to be better maintained, didn't allow my son to get in the water

beds where short and the pool wasnt clean

the pool and jacuzzi and staff

pool was out of order

with access to pool right outside the door

pool was cold and they forgot to call us for the wake up call that we set up in person.

pool was very nice / weather didn't cooperate to use it

pool was really nice

spa and pool clean and easily

the room clean the pool excellent

we also enjoyed the pool

clean, pool, whirlpool

nice pool and the location was perfect for flying in and out of orlando

i liked how clean everything was such as lobby, pool area, rooms, and bathrooms.

nice clean pool

the meals were great, and the pool area kept neat and clean

pool was kind of dirty and small

swimming pool

the gym and pool were clean

the staff was polite, friendly and very helpful. we enjoyed the pool, food and bar.

hotel was a little far of a walk from the mail street and i didn't like that the pool was isolated behind the building and already far from the main road

clean and nice pool

the ride from the airport, the pool was clean

if the pool was open but we went to the pool across the street

i wish the pool and whirlpool was open later.

the cleanliness of the food area, gym, pool, and hot tub areas

small pool

swimming pool didn't have alot of space around the pool to set up chairs and sunbath

the pool area was nice as well

no pool

the pool-too many antsh

the room was clean and pool area was nice to lounge in with plenty of towels and chairs

think of anything bad , except pool was a little cold but that's just

my kids enjoyed the outdoor pool which was not crowed and they have bathrooms outside in the pool area which was convenient

my family who leaves in miami came to see us and we sat at the pool area

the pool was not heated.

pool nice

even the pool area and outside eating area was pristine clean

pool ,rooms is clean and the bed is so comfy

everything was great! room, pool, bar, staff, and location.

it's got a great pool area and large dining area, with solid options

everything ! the customer service , the food / drinks , the convenient shuttle , the pool .

my only concern was the cleanliness of the pool

i wish i had more time to enjoy the room and the pool

only needed to stay one night i did not use the pool but it was heated

the pool is good size and clean

the pool haahahaha

the pool wasn't clean

pool area, location is directly behind the laundry vents, when they are drying the debris from the

and i wished the pool stayed open a bit later for night swims

pool area was lovely with bbq to grill

loved the fire pit and pool

everything else, the fire pit and the heated pool. amazing

of misery and could not relax in our room or cook our dinner as planned and no time to go to the pool because of all this

pool hours are good

well equipped kitchenette nice pool and poolside furniture, get’s the sunshine most of the day staff were were excellent

loved the pool and the breakfast

closeby (few minutes on foot) breakfast incl, pretty honest, incl fruits, self made waffle pool (not used) friendly staff free

had a pool and easy on off highway

the pool was great

pool

while we we were not able to enjoy the pool or the fitness room i did take a peek and the fitness room looked well equipped and the pool

the pool and it was clean

pool area was clean

microwave, fridge, coffee pot and pool!

pool could had been better.

free airport shuttle, breakfast starts 5am, pool, even a printer for boarding passes etc

swimming pool , courtyard with trees, super comfortable beds, great location

pool wasn’t too impressive compared to the hotel, wish it was indoor since we went during a

the pool area was nice

pool temperature was not maintained to use in dec cold. also there is no restrooms near to pool.

pool had a lot of debris in it, no breakfast for those leaving early.

couldn't find the pool

pool looked really really gross

the staff was friendly and the pool was nice however would recommend adding shading.

old mattresses and paint peeling around the pool made it look trashy

the pool was closed, and the ice machine on our floor didn't work.

i had to clean out the pool myself. a couple of times

floor overlooking the pool, laundry room, elevator, free coffee 24 hr

the price was way too cheap for this hotel! great room, great location, and nice pool.

i was amazed at how friendly the staff is and the jacuzzi and pool were very clean and great

pool was dirty , location of hotel room

pool was closed due to covid.

nice grill and pool area

enjoyed the pool area

we loved the house and pool! enjoyed family cooking out playing ping pong and volleyball

they even have a heated pool and hot tub along with a nice tennis court and playground for kids

the room was spacious and quiet we enjoyed the pool and the hot tub

were ready to take a nap at 4 when i called at 12 and they said would send over while we were at pool

main pool was dirty

the waterpark and pool were excellent and fun tho we had a few unusually cool days

the pool was lovely, although the slides need a bit more scrubbing

small pool towels

friendly staff and very nice pool area

stayed 1 night to do the color run so i didn’t get to enjoy the pool but i checked it out and it was nice and clean

the room was prestine and the pool was a welcome sight after a long day

nice pool and relax area

very clean overall and the pool / patio area were also.

i was there for 4-5 days pool was closed the entire time

of the building could be better, pool wasn't working if you have it fixed if not working do not advertise in the amenities

pool was closed with no mention of that on the site when i was booking.

sliding door in our room and that looked out to a full closed pool at all times.

very clean and modern. great pool and gym availability even in winter.

pool was not clean, and we were not able use it

overall, stay was very good, with the exception of the pool.

water from the pool on the floor when exiting the elevator every time we used it

pool need improvement

- the pool area was very clean and nice

pool wasn’t heated which we read beforehand but would have been nice

no spa, but nice pool

location location location :) and pool

did not use pool but it was definitely on the smaller side

it was close to airport, was really nice having the mall attached and the pool was a great temp and nice size

pool area was very nice

, how to get to the pool, where the restaurant was, or where to park

there is a beautiful pool and well equipped fitness center as well as the hotel is pet friendly

pool was awesome

and the pool was dirty

odor when first walked into room. no dog walk area. the pool was to far away from everything.

the pool

the pool place needs works

the breakfast and traffic pool was cold

outdoor pool

it was clean & love the breakfast & the pool

the pool and the breakfast

the pool was clean and not crowded

they was very friendly. and very clean. i enjoy the pool.

pool wasn't open due to covid-19. it looked clean though.

pool, and large rooms with a big shower and free wifi and quite a few channels on the television

pool still closed

the kid can go in the pool and the staff was nice

pool the bed

and if i was wanting that to request a double bed bc that is the only rooms with access to the pool view and have a patio

there is a pool and a small baby 1” pool for the little ones

the value for your money money the cleanliness of the hotel the clean pool

the staff was amazing the room was clean and the pool was awesome! i will be back in two weeks

pool is warm and stay open to late so u can stay there and relax after a whole day, very good and

entrance and main lounge, used the weight room, bed was comfortable, pool was great

they have a well-equipped gym, swimming pool, comfortable rooms and offer professional service

my room was comfortable and i used the pool and gym area frequently

i like the pool and the rooms

resort fee and that is kinda steep as it is not a resort only a hotel with a nice gym and decent pool

the pool was closed...

everything.. cleanliness is great... open the pool up look very inviting.

time the pool was clean and my feelings about this place was excellent this time

there is nothing except the pool closed but thats because of the coronavirus

pool closes at 9 pm which was inconvenient

the room, the facilities, the bed, the complimentary chocolate, the food, the spa facilities, the pool, the guys and gals who make the leave wonderful

great pool with lazy river

love this resort. great location and outdoor pool area is stuning .

pool location early check in shuttle

the pool area was very well maintained and was policed very well -

i liked the sparkling night time pool and how clean the room was.

pool. parking. staff. room service. gym. view.

outdoor seating area was beautiful the pool was definitely a plus

the pool way very relaxing

everything was perfect. friendly staff. lovely pool. room was very clean. view was awesome.

the pool area was amazing.

great pool area

ol)

we absolutely loved the pool and lazy river and it was a joy coming back to the property at the end of a long day at

very expensive, self-parking was pricey, the lazy river pool was being

and the amenities, like fitness center/spa, outdoor activities (biking, canoeing etc) and the pool area (+) pool was fun and loved the ritz kids playground/ sprinkler area (-)the pool (+)the room was wonderful. the bed was comfortable. the spa was awesome. the pool was awesome. (+) we loved the swimming pools, the food, the ambience of this hotel (+)staff was very polite. pool area very nice. (+)loved everything especially the pools and ritz kids (-)the hours of the pool restaurant - for kids (+)the pool area was clean and comfortable. the club was an unexpected bonus which was great. (+)the pool & service was amazing! (-)bar downstairs with pool and shuffleboard could benefit from a scotch list

dinner was amazing at knife and spoon! lobby bar had great entertainment.

great rooms. the restaurant is wonderful. brilliant kids club.

the staff was very friendly as well as the gym facility was well equipped

complaint was the hot tub too many inches toned kids they used noodles and floats yuk wasn't fair to the

the pool was great

the pool. it looked dirty.

the pool could have been a little bit warmer but it was also january in florida.

everything was also accessible, including the pool, which is nice to see

the pool was very clean and my kids and my fiancé enjoyed the patio area

complaint is that the tables by the pool are literally right next to the pool steps to get in, so both days there were a lot of people

pool was small and nt very enticing

the pool area was a little on the smaller side, hanging out there with the kiddos was not ideal

pool was cold. but its decemberud83eudd37‍♀️

the pool could have been cleaner

with 4 huge pools, acres of walking, rooms for for royalty, and delicious food in every bite

pools and restaurants on site

pool, dining options, location

pool areas need to be managed better

the staff was very accommodating. from front desk to pool bar. thanks!

the pool is large and clean

the pool is closed!

the fitness center is close and the swimming pool

it the location was very good since we were taking our granddaughter to seaworld and aquatica the pool was good to occupy her after we left the parks very clean very affordable i felt like home

the rim of the swimming pool was covered in mold

pool clean room clean every year we come!

pool was clean and staff was kind and very helpful

room was very clean and the pool area is very nice

pool area very nice

the pool was amazing and really well maintained and the staff is very attentive!

the pool was closed and we were not notified of this in advance or at check i

can a facility be in orlando and not have a pool to be in full use when customers arrive at their facility;; i had a grand daughter and a great

upset that the pool was closed

nice pool but it was closed for inspection

hours of the pools are just not practical

multiple pools and a golf course

we loved our room, the pools and the location

pool and staff

refresh pool towel supply mid-day. :)

it felt like a apartment complex not a hotel, pools were great.

pool, the bar, the outdoor seating with fireplace, the games, the gym, the loft room, the beds, the

spacious rooms, very clean, comfy beds, nice swimming pool

facilities are nice with a pool table and other fun games in the lobby

wish the pool was heated even a little.

we enjoyed the chill atmosphere and playing pool

i’d also suggest to open the pool at 7 am instead of 8

the pool and splash pad for kids was great

water pressure in the shower was not the best and the bathrooms outside near the pool were smelly and not pleasant urinal was not working so smell was obviously was coming from

comfortable, the room was spacious breakfast was delicious freshly made every morning and the pool was sooooo relaxing and perfect

connected to aloft hotel so if you got friends or family that stays there you get to share the pool area

pool and bar area

i enjoyed the secure premises. the pool and the bartender were 10/10!!

the pool / bar area was very nice as well

enjoyed the pool area and the views of the lake

the property was clean, pool was very good

to have a water view, but had a parking lot view instead but turned out okay because the main pool was completely torn out and unusable

the pool also needed to be cleaned, there was a few debris and bugs

pool water was hot day or night

the bar at the pool was closed everyday

#407) to the pool was perfect

the only negative was the pool was too cold to swim in

close to a bunch of different restaurants, staff was awesome, pool is great for small kids.

pool is not extremely big, but it is very good for small children because is not too deep (less

clean, updated, good breakfast, beautiful pool area with fire place; overall just a pleasant time

pools and seaworld shuttle were great

would say the prices of the snacks and food at the pool bar

my kids really loved the pool

were very nice and clean, pool area and bar were very nice, but definitely needs more shade

loved the pool and bar

location , pool,

ffle station) pool area great with my grandkids

pool area and breakfast.

the breakfast bar was better than most and the splash pad / pool was a blast

wonderful staff, great pool, very clean everywhere.

beautiful outdoor pool area

plus, my husband and i ordered beers from the pool bar and the beers were very hot and it wasn’t just one day

the hotel was right across from seaworld. convenient location! clean hotel and very nice pool.

is more of a decor over sight… the pool area looks like a pumpkin patch with all the orange side tables

pool was ok

the pool area is nice with a small bar and the whole staff is friendly and helpful

we loved having drinks at the pool bar and relaxing by the pool all afternoon

great location to epic, beautiful hotel, great amenities lovely pool

the fact we couldn't have stayed longer to utilize the pool. facilities which looked amazing

brand new hotel with nice pool and access to universal parks

we wanted to utilize the hot tub one night and it was filled with children using pool noodles and floaties

the pool in the afternoon was amazing

we loved the pool

the pool is amazing — very large, with lifeguards, and a bar right there for drinks

it’s beautiful building, large pool, comfortable rooms, good location and excellent service!

loved the space theme and the grounds, especially the shuttle and pool areas

towels near the pool

the pool hours ended too early and the neighbor pool was freezing.

nice pool

pool was always empty and open late (11pm)

hotel also has a nice pool and a library that kids enjoyed too

new and modern. staff was great. pool area was nice. room was clean and comfortable.

the staff was super attentive, the heated pool and the spa were also very nice and the beds were really, really comfortable

the pool, bed, and ac. everyone was nice and professional.

pool open until 11, free breakfast, nice and responsive staff, clean room, everything was great!

sign at pool says no food but everybody was eating even had pizza delivery right to pool side

the location with the park, the food, the room and the pool

pool is amazing restaurant also great

the pool was great and rooms

the pool and pool bar were very nice also

the pool and hotel are lovely but they have a bit of a stiff/adult vibe

both pools should be heated

when we told them about a broken light in pool it took them awhile to tend to it

everything was clean and attractive. grounds and pools were great. friendly staff.

beautiful pool and outside area

staff at the front desk was wonderful! we loved the pool and breakfast at laguna!

hot tub and pool were nice and warm.

love that the pool was warm and not ice cold

everything is awesome. the only thing that would make it better is if the pool was indoors.

the pool stayed

the pool and fact that no unpleasant problem. it was like living home

pool area

centrally located around do many activities and the pool and lazy river

friendly staff, comfortable bed, amazing pool & lazy river!!

the hotel has basketball courts, 2 pools, coffee shop, and meeting rooms

price of food at the pool was very reasonable and the food was awesome

pool and comfortable room

the pool

pool. not croweded

pool was nice

it has a nice swimming pool

palm trees and green all over, pool awesome, area awesome and the lowest price anywhere

pool was amazing

the pool was well kept and surprisingly never seen to be over packed or even crowded

pool was clean and well maintained

clean. good pricing. nice pool area.

couldn't use the pool

i love the pool and the nice air conditioner

one one chair next to pool

for a customer, the dirty sheets, the extremely neglected place, no lights at the entrances, the pool a disgusting, the stained sheets looked like a place where it has not been cleaned in months,

the pool was clean and water was warm. bring your own towels the ones they have are thin