i love everything about it they have a pool

that i couldn’t enjoy the pool but i know the reason why so it wasn’t a big deal

breakfast, pool , and the beds are so comfortable.

there is even a ramp to the pool area

pool

the pool was closed and locked so ealry

clean pool and fitness center

bed pool

my room was next to the pool which made for an ambiance room glow at night

nice little pool/patio area

pool area had some standing water after a heavy rainstorm

front desk was welcoming and we enoyed the pool view

clean rooms, nice pool and quick check in and out

what i did not expect had great staffing place was cold clean and they respect your property pool hours were amazing and very quiet with good security

on the first floor i really appreciated his search to find the room for me the view was nice (pool/i4) room was clean and comfortable amenities,tv, microwave refrigerator,iron/ironing board,

the pool closed at sunset. to early. disappointed. kids couldn't enjoy

no pool no jacuzzi

pool was unavailable. the are renovating it.

that the pool wasn t done

the pool was out of action during my stay. opening again in the fall.

) were all great though we did not try the pool

didn t get in the pool, but if i had the time i would have

thanks to the staff - nice room, pool

they have a nice pool too but we didn't use that

staff was very friendly. check in was easy. we loved the pool area.

pool was nice

it has a nice swimming pool

pool. not croweded

the grounds and pool were well kept

the pool

my room was immaculate and i had a nice pool/city view

used the pool at 11 am

the pool area looks run down. it could use some work but other than that the hotel is great!

very nice and quiet. pool area was enjoyable.

pool was closed early and the parking garage gate was inaccurate.

pool was amazing and the breakfast downstairs was simple yet delicious

i could see the limited number of pool chairs being a problem during season

location and design was wonderful. the pool area was amazing and peaceful.

was not attentive so we ended up leaving and going elsewhere but everything else including the pool was nice and clean

sadly, we didn't have an opportunity to utilize most of your amenities, such as spa or pool area due to work commitments, however we were very impressed with the available services

the pool was amazing! the bar food was great

facilities other than the pool were excellent

staff was amazing. pool was nice and clean. location was awesome!!

the pool needed attention

friendly staff, facilities, pool and location

everyone was very nice. beautiful place. room excellent. love the pool table in lobby.

location,pool,room size $ staff

all the employees are friendly and helpful, there's a pool outside, a bar with nice food and great variety of drinks, there is also a pool table you can

is very clean the pool was excellent the decor was great very beautiful hotel

fresh place, beautiful colors, happy staff, city view, clean pool....can't ask for more...

the pool was clean and relaxing

everything was very clean (which is a big thing for me) and the roof top pool is relaxing with a lovely city view

i wish it had been warmer so i could have used the roof top pool

to everything i needed roof top salt water pool coffee shop almost in the lobby loved the tall beds shower was

pool/spa is amazing

when we weren't exploring orlando, we were either in the rooftop pool or at the hotel bar

sadly the pool was closed all through our visit

pool under construction, but we were able to use other pool so wasn’t a hardship

loved the pool area and the large room. hotel was a solid 3 star, and better than many 4 stars.

of the amenities, the location, the staff, the cleanliness of the entire building, the rooftop pool, the vibe in the building are all top notch

room was located facing the pool on the 3rd floor and after midnight there were still people in there and it was loud

we didn't stay long enough to enjoy the pool.

friendly staff, nice breakfast, great pool and accomodatiob

i wasn t able to enjoy the pool but i can imagine it was amazing going off everything else being awesome

wished the pool stay open later

we wish we arrived earlier so that we could have enjoyed the pool

we also arrived too early to check in, so he let us hang out at the pool, which was great

they have a pool but no jacuzzi.

to downtown by car, big room, clean, friendly concierge services, pool

great customer service, pool was nice, breakfast was great

gym, swimming pool, coffee 24/24, breakfast, position

i thought the air in room could have been a little cooler. pool closes at 10 wish was later.

men drinking at the pool

thought the pool would be warmer.

enjoyed the pool and the breakfast the next morning

reason we stayed was because of pool, they didn’t inform us it was closed our entire stay or we wouldn’t have stayed here

the rooms the facility everything was great the pool

great pool.

breakfast included, parking comfortable, pool nice, everything clean

location for universal studios, room was clean and comfortable, we overlooked the back facing the pool, a little bit of noise from the road but not enough to be an issue

nice pool

chlorine in the pool was so strong my sons eyes were hurting and irritated for a full day, his bathing suit that we

everything kids liked the pool

very up to date and cool back patio with pool, and grassy area to play games

service is top tier, pool was amazing and great location

there is a small gym and pool if that interests anyone

pool was very dirty

the fact that the during the whole time of our 7 day stay the swimming pool was closed

the pool could have been cleaned more regularly and the luggage trolleys had flat tires.

it was load and pool was small

could not resist the spa and pool

the pool was not heated. it was freezing cold where tourists were not used to that.

the pool was fantastic to use to stretch out after and before a flight, and after a long day of walking

the pool.

pool

good size room, free parking, great location for universal and very clean including the pool area

hotel had a nice pool, and was in a good location

pool is in a secure fenced area, everything you need is close to rooms

pool was not the size or layout to do anything but quick dip

the pool was

very clean, pool and

we got free breakfast, clean towels everyday and room, pool was clean, wasn't scared to let my kids wander around and we had a wendy's across the

the room was clean and spacious for a family of six. the kids love the pool view !

my kids enjoyed the pool very much

rooms were spacious and the pool was nice with the hot tub - breakfast was decent

the pool and hot tub were perfect temperature and had a decent available use time

january temps made it too cold to swim in the pool

is good, beds are comfy, pool is great, housekeeping keeps you stocked on towels and it's like a home away from

easy hassle free check in, nice pool and hot tub for relaxing (gym if you’re interested

pool was great

was so convenient to universal and islands of adventure the breakfast was hot, the pool was clean the beds were soft - the shuttle was on time, the drivers friendly staff was

pool was all in the shade probably need to cut down some trees and also the breakfast was very poor

the pool was warm and the staff was awesome.

leaves and debris in pool.

pool wasn t a heated one

staff, tasty breakfast, location near to universal studios, clean hotel room, clean pool

a pool

the safety the pool and the cleaning of lobby and breakfast area staff was friendly and helpful

everything was great. breakfast was good. kids enjoyed pool. the room was clean.

friendly staff good breakfast like the pool and the closeness to universal and restaurants everything this is my third time there booked

it is pretty clean, the pool was nice, you could take a walk around the hotel.

pool hours

filters of the pool seems a little bit dirty and water smells strong chlorine

good breakfast and nice pool

nice pool

the location, the express pass option, the boat to universal, the pool everything

cluding a band aid'gross)

express passes, slide in pool and lifeguards were all amazing.

it was great, loved the pool!

pool

very strong smell as you walked to the pool or elevators to the north tower

staff was great. location perfect. pool and bar very clean

the pool was gorgeous and facilities were beautiful.

pool and toowel amenities were great as well as gift shop an access to starbucks and pizza shop

view and pool

our room was spacious with fabulous views of the pool

by the pool, cocktails ud83cudf79with super service and the general feel of the place; it is a top top

location express passes bar area by pool food

- great nights sleep snack shop has lots of variety for all times of the day lunch at the pool bar with a giant cocktail just has to be

we also enjoyed the pool area, and had lunch poolside

room was clean and the pool was beautiful and has a nice shallow area with sitting ledge

the pool was closed

the pool was very clean and well maintained, and the property itself was just stunning

we did not get in the pool but did get in the hot tub and it was very nice

i liked that it had a pool and that they had a free shuttle service to the theme parks.

staff very friendly, spacious environment, cleanliness with every thing, kids loved the pool

pool was perfect and clean

the pool was great and there is a nice bar area as well

in and out of the property + we used the kitchen a few times and found it satisfactory + the pool area was nice

nice pool and free breakfast.

we enjoyed the pool, room, location. everything was great breakfast and restaurant awesome.

friendly staff. great pool. location.

was construction while we were there, the pool was closed and the elevator on our floor didn't work we had to use the side elevator

loved the pool and that it was open later

pool was out of action until last day.

pool was very nice.

pool not very clean

the pool wasn't open

laundry area and nice pool when it’s open

the pool is a great way to relax and refresh after a long day in the florida sun

if you are looking for spacious comfort, fantastic amenities like the free shuttle and pool, and excellent overall value near the parks, this hotel is a fantastic choice

the shower needs a little bit more cleaning. the pool was small

lovely pool

pool was nice and warm

no jacuzzi outback by the pool

loved the pool!

my family loved the pool

the pool area could be improved.

pool bar drinks weren't the best, but i wasn't allowed to bring my own bottle of champagne.

size, kitchenette, beds, pool, outdoor fire pit, outdoor grill/ cooking area, proximity to theme parks,breakfast,

with the express passes , beautiful and clean hotel was nice to come and get a rest around the pool and recharge to go back out in the afternoon

design--fast passes--pool

rooms are great and the pool is fantastic

at night our boys were in swimming in pool whilst

a game room, pool with poolside activities

due to covid we did not utilize the pool

pool closed due to covid-folks might want to know that also

2nd floor smelled like mold. pool hours 12-5 pm.

perhaps some shade over the pool in summer.

the pool was only open until 5 pm

water taxi to parks and pool area

staff was super friendly. room was very comfortable. loved our cabana at the pool.

pool bar drinks way over priced

clean room, big heated pool, cleaning staff friendly, nice boat ride to parks, nice view

also, the hotel and pool area are well taken care of

pool

the pool area

swimming pool, comfy bed, great breakfast

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

the pool bar is opened until 10pm or 11pm nightly and good food they offer

the pool area is also a plus for people who will enjoy the florida sunshine

the pool and the food

location and pools

distance to volcano bay, starbucks on site, pools and lazy river were great

close to volcano bay , the slide pool , lazy river pool ,private entrance to volcano bay , lifeguard on pool all the

the pool area was nice and on the bed were some towel-swans - really nice

pool and bar was nice

free breakfast in the morning :) i nice pool for the kids and also a bar for the

pool is amazing and the staff were really great

very clean and good breakfast, nice big pool and free shuttle to theme parks. great price!

all very friendly and they make effort to organise activities such as movie night by the pool

great place, pool and park to entertain the kids

the amount of towels and even pool towels

and spacious, well-equipped with swimming pool and hot tub, great environment and location(very close to universal and outlets)

loved the amenities like the pool and courts

the fact that we could use the barbeque and that it is next to the swimming pool

did not have time to use the pool, but it looked really nice

the heated pool was great

the outdoor pool area was amazing and breakfast was tasty and had a great variety

is good ,swimming pool, room and everything very clean and staff always smiling and freindly

the pool is small but as we didn’t use it, can’t comment more.

the salt water pool and gym were nice facilities

nice hotel and pool, close to the parks

wish you all had an indoor pool!

they also had a convenient laundry room, a gym, and a pool area

we thought it was a great price for just having all these things but then there’s a pool, fitness center, and feee breakfast

is not that we didn't like it but the pool was a lot smaller then we thought it was going to be

wish the pool was bigger and more secluded.

staff was constantly cleaning areas, surfaces, elevators, and pool. pool was small but relaxing.

also, the pool is nice but it isn't really in a good place, we wanted to use it but it never got a whole lot

the pool could be better filtered as leaves were a big of an issue

they need a heated better than bare bones pool...

staff fantastic, clean accommodating and close to everything. pool area cl

lots of chemical's in the pool

pool was clean very quiet. luvs that fact everything is right there together

check in (was past 6p), fire alarms chirping in the room, toilets clogged, trash all around the pool area, food horrendous and the only people at the bar are the staff on the clock eating their

apartments were clean, quiet (we were far from the pool and water slides), and comfortable and overall very well equipped

in-room arcade, waterslides, pool

the pool and the water slides

the apartment didn't have dish/hand towels for the kitchen, but the management was responsive and provided them very soon after requesting them

great swimming pool and hot tub

pool and the games outside

pool with a separate kiddie section

the pool, the rooftop bar

pool area was quite intimate which was ok, but i found it closed randomly at certain times with no

the pool was for the 5 bedroom property was smaller than it looks in the online photos.

pool area, nice modern house.

lots of space, great pool, video game were fun for the kiddos, nice neighborhood

the pool heater was not needed since it was a hot weather weekend

personal pool and lanai were great in the back yard and the common pool and waterslides were great as well

location, pool and breakfast. staff friendly and helpful.

big pool

our rooms were cleaned spotlessly every morning, there's a nice pool, and a great free daily breakfast with fresh waffles, toast, juices, muffins, yoghurt, etc

the pool was great!

great location beautiful pool...very tropical

small pool. kitchen area not opened.

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

swimming pool could have been bigger

the buffet breakfast was excellent

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

shower curtain wasnt long enough for the style of shower so after each use there was a pool of water outside the shower

great swimming pool and amazing staff who made sure our stay was

liked everything about the hotel the staff was nice, the pool was open until 11 pm the only thing was the rooms don’t have a mini

back to the pool after it quit raining and was told the pool was closed

the pool was very nice and the view from the room

why aren't more guests in the pool?

the room is big enough, it has a pool and breakfast

good location, good room, nice pool, option to buy breakfast, comfy beds.

nice pool and a good breakfast for the price.

i like how the pool stayed open late & bar . it was good vibes .

the hotel and pool public areas were spotlessly clean and there were plenty of sunbeds available

staff, pool, and transport to/from universal was superior

friendly staff, great pool

hot tubs by the pool would have been nice.

the pool area was clean and very inviting, the location was excellent, all good dining choices within a

it has a lovely pool, the rooms are very spacious and even has a jacuzzi in the room

swimimg pool, rooms

the pool was open and clean

poolview is

clean, close to everything, extra clean pool; with a deep end!!! shop for mid-week bargins.

pool

price, location, cleanliness, friendly staff, good hot breakfast.

the breakfast was excellent and the lady taking care of it was very kind and did a great job.

in addition, the breakfast offered a nice variety of options

everything!! staff was amazing, it was clean and comfortable and breakfast was good.

swimming pool access providing towels

amazing, great location, perfect for universal studios and clean, spacious room with a perfect pool view

parking *safe resort experience *4 working elevators *spacious rooms *comfy & clean beds *large pool & splash pad area *daily cleaning services for the room with fresh towels/sheets *dinning

really enjoyed the pool, the extra amenities for example the quick service food area, the all you can drink cups and

there should be more activities considering the pool was closed alot

was great i had fun enjoyed the room the swimming pool all the staff was friendly i would recommend anybody to stay

that it rained! couldn’t use the pool, but everything else was great!

pool location

no pool

the pool

pool area was nice and clean and the water temperature was perfect

pool not clean well

pool has been closed for about a year now

pool is open back up the breakfast bar has started back that is what i've been waiting for the

the pool and fitness center being closed the last year

bugs in and around the pool. pool could be cleaned a little more, but was still very pleasant

everything pool gym breakfast great service

comfortable bed, nice room overlooking the pool

clean, well equipped, nice pool

enjoyed the breakfast and pool area

pool

the pool was great after a long day of travel/walking

the pool was nice

pretty outdoor pool

pool was heated which was relaxing after a day at universal

pool area was beautiful

liked our stayed at this hotel the pool its nice and clean the breakfast was very good and the staff was very kind

pool and hot tubs were dirty

pool was clean and warm

the room was clean a spacious great view of the pool that was also very nice and open late

room was clean and comfortable , liked the cafe , and nice pool

the hotel is close to everything, the pool and hot tub and rooms are very nice

the pool area is really nice and very

water pool and plants

like the pool being so cold and only having 1 hot tub there should be more, i didn t like there s no

pool closed early 8pm

the rooftop pool and jacuzzi were under construction and i really wanted to enjoy that

hotel was very clean and roof top pool and bar were great

view over the lake swimming pool staff so friendly great value for money good

location and friendly staff. getting the suites give you access to the private pool

value for money. pool was amazing.

the location and the upstairs pool and benefits

the pool and the staff the location too

the pool hours, closes too early.

rooms were clean, staff friendly and helpful, pool area was great. bartender was fantastic!

nice pool area and fitness center

pool side cabana was marvelous beds were large and comfortable

pool area nice and clean location within walking distance of i-drive and universal

though we didn t use the pool, we used the hot tub nearly nightly and it was glorious after a long day of wandering parks

very friendly, clean and quiet. pool was relaxing and beautiful.

like the deck in the back very nice view, the bar that leads to the back jacuzzi and pool area and large chess game

your amenities was great hanging around the pool area with the fire pit was awesome

spacious room, clean, heated pool, arcade for children

friendly staff, beautiful view, great hours on the pool and other activities

friendly accommodating staff, kids friendly facility and pool open till 11

pool could look a bit nicer, the hotel is already very beautiful and the pool just looks sort of

the pool could have been vacuumed better. there was debris in the bottom.

friendly staff, nice room, pool, location

the pool and hot tub was gorgeous, the hotel surrounded it with shrubs and trees so it really felt like

the beautiful large swimming pool.

the pool is always nice

the pool should have towels downstairs… and ut should be working the ice machine

the pool in the room nice staff

thanks for cleaning our rooms we also enjoyed the pool

pool its amazing, the view also… it has alot of store and restaurant nearby so its perfect for

the pool close the early

i would have like the pool to be open a little later than 6.p.m.

the pool was nice and the proximity to pizza hut was a plus :)

pool water was cold

had wonderful family day at the pool!

pool was a little dirty so we didn't swim

to come back and have been blessed with the kindness of your staff the family loved the pool

of room, breakfast included, cleanliness, friendliness of staff, pool with hot tub, shuttle to and from parks

was great, the staff, the cleanliness, the breakfast, the complimentary coffee, the pool & hot tub, & the distance from the universal parks which were our main reason for visiting,

pool and jacuzzi a little dirty .