liked the modern facilities, not crowded, cleanliness, not restricted amount of towels at the pool, tasty food, and very attentive staff

the pool is really nice and has good service and a swim up bar, but the water is just too warm for july

the staff was amazing, private clean beach, club/party options, with an adult-only pool

having reservations forced several times to leave the pool or the beach at times when we would have stayed longer

the beach is really nice as well as adult pool

the pool waiters where not as attentive as the restaurant waiters

we thoroughly enjoyed the pool area and restaurants

property is beautiful and well maintained, it has a great pool and private beach, 5 amazing restaurants and bars

it is everything you expect in a resort, pool, relaxation, great rooms and endless views

kids loved the pool, the beach was nice and clean

outside pool area is very nice and well maintained

service, big and clean pools, amazing food, special thanks to pool waiter luis, family friendly enviroment, relaxed

hunger waiters service by the pool was a-bit slow sometimes all inclusive felt limited coconuts weren t included in the all

staff gustavo and freddie at the pool area!!

liked better service at the adult pool bar, the only area we didn t feel the service was extra special had to actively ask a

swimming pool is a bit small but very nice, the cabañas are very nice and well equiped, everything was

the pool is clean also

swimming pool and the place is nice and clean

of wild life, the cabins are pretty space out and clean, there is a ancient ruins next to the pool and a small pyramid 5 min

the pool is open until 12 midnight. air in cabin is ice cold.

i loved that there were so many pools for us to use and many activities for the kids

entire staff from check in, pool area, restaurants etc were very friendly and helpful during our stay

maris at most), spacious and versatile rooms, and very pleasant hotel territory with vast pool area and cabanas

location, facilities, restaurants, pool

pools were really nice, pool bartenders were really nice, the beach location was really nice

very clean and pools were beautiful and not crowded. staff extremely friendly.

enjoyed the swim out pool, cleanliness of the facilities, and good atmosphere

the pool was great for early morning and late night swim

pool closed to early

loved the staff and the food by the adult pool daily was great!

the pools at both secrets and dreams were beautiful

food drinks, pool, activities were all excellent

the pool area and the beach area were both exceptional

pool is very nice as well

staff, beautiful pool and beach

all facilities are very clean and the pool is lovely with great entertainment

on the beach, amazing pool and plenty of chairs everywhere to lounge on

also the pool women’s restroom was pretty gross

the staff at the pool oh my god i was treated like a queen carlos, julie and lurds

the service, the beach, the staff, the pool, the roof top bar, etc

the pool is ideal for toddlers

there are alot of activities for kids and the pool staff were so interactive the the kids and adults

the pool, the staff

good food, nice pool, great views, mostly friendly staff

they have daily pool games and volleyball which my daughter and i love that sport

the pool was always clean

the pools were great

friendly staff, nice restaurants, huge pool, the beach

nice hotel, the pools are amazing, the restaurants are really good and the staff treats you like king/queen

the property has 5 pools in total and the pool which everyone has access to is the biggest and most fun imo

great vibe and location. had everything we needed. very relaxing and pool was fabulous

pool is 24 hours so that can be noisy, we were lucky as there were not so many people and no noisy

appartment really pleasantly surprised us, it was huge, with kitchen, big swimming pool, a lot of greenery, free parking and breakfast

colourful mexican interior decor, shady spots & lovely pool

the pool was big and you can also swim in the ocean

pool and beach are first class

beautiful area around the pool and the beach.

beautiful surroundings, the vibe, the beach and the area around the pool.

good pool area and especially the beach

on the beach, beautiful pools, hot tub on our balcony, all inclusive and all for $200 a night

pool area was okay

the pool could be a bit warmer

our room with a balcony was perfect with views of the beautiful beach and pool area

i did not try the pool, so i cannot comment

the staff were helpful and friendly and breakfast by the pool a great start to the day

very good location, spacious rooms, clean pool, highly recommend.

breakfast was great, pool bar with bartender romy was fantastic

pool area was big and comfortable with bar and restaurant right next to it

pool, right across the street from the beach

del mar has the best price i could found in a hotel that has a beach front, it was a nice pool and the breakfast even though is not included is super tasty, location is great and the hotel

we had the pool to ourselves and made friends with mochi, the sweet resident cat in the courtyard- it was our

swimming pool

the pool was clean and nice

the pool/garden area felt private and relaxing

little oasis--perfect for escaping the crowds and noise to read a book or swim (we didn't use the pool, but it looked great) or just sit with coffee

had to go to the pool or bar to get wi-fi

the wifi was in the pool area so people were hanging out there just to use their phones sometimes

nice pool right in the heart of isla playa norte beach

the pool was very cold, but the weather was a little on the chilly side during our stay.

beautiful place, great accomodation,pool in the beautiful garden.:))

awesome pool, superb value

a pool to enjoy on hot days right in the center of everything

nice organisation of the space, terrace, pool, garden

nice garden, pool, restaurants and beer shop across

swimming pool; excellent location in el centro; very accommodating staff—no request was too big or small

location is very nice and there is a lot of space for different activities (pool, beach volley, yoga, functional training)

the pool, the activities

pool area, location, bar restaurant, the bungalow area.

super helpful staff, very nice place, there is a bar (restaurant) by the pool

the pool is amazing, the location is the best on the island, it’s clean and the ac is good

room was very spacious. loved the pool as it was private for guests.

beautiful hotel, pool beach. breakfast was excellent. staff were great. fresh towels everyday.

access to the pool and sun chairs on the beach was a

we spent quite a bit of time jumping from there to the pool

staff were amazing, location, pool, and the restaurant

far from city center, but worth for the location a bit small pool, note that it's shared with the beach club, so not only hotel guests have access to

food, the non-heated pool

the atmosphere around the pool and beach club rivals clubs we have visited in the mediterranean and it has a wonderful chill

beautiful spot on the beach with a pool for cooling off in too

our plunge pool room was even more beautiful than in the pictures

staff was super friendly and helpful, rooms were giant and super comfortable, pool and jacuzzi were perfect, the included breakfast at oceanvs was amazing

beautiful grounds, perfect location, great rooms and the swimming pool was gorgeous

the pool area was amazing

the pool is amazing

we had the poolside suite for our family of 4 (2 young adults)

the pool, beach and ocean view were great.

can’t wait for the pool and hot tub

amazing staff, clean rooms, easy access to beach. awesome pool.

great pool with lots of sun loungers

location, friends staff, clean room, water available for guests, fridge in room, great pool

the location and the pool was great

pool is small and over chlorinated

there was a pool as well which was a surprise for us

pool(s) awesome. everything clean and excellent staff!

loved the oceanfront pool and restaurant and the super accommodating staff who didn't mind me booking my room just

the rooftop pool was such a hit with my younger son

tiny plunge pool on the roof was serene & relaxing place to enjoy after a long beach day

really appreciated the free breakfast at ruben's, a great place we visited many times during our stay

very clean, pretty comfortable, decorated well with all of the elements in the room including breakfast and it was very delicious, we had hot cakes exquisite and next time scrambled eggs with

breakfast wasn't good

location , outstanding view from our room , clean rooms , pool clean cool and refreshing , very quiet resort nice to come back to after being downtown for

is not food or a bar at the pool

excellent views from the hotel rooms of the beach and pool

pool.. stores

i love the view to the pool and all the vegetation around it

i liked it all… my only pointer would be to put some tlc into the pool area and cleaning, not sure if that’s part of the hotel or restaurant, it’s lovely to have

i had to mention something would be the swimming pool

pool was connected to the restaurant and therefore not very private

brilliant location. gorgeous view from the balcony, love little pool

the birds in the pool. pool being so close to where people are eating is kinda odd to me.

we were able to get beach/pool towels daily

inside pool is perfect too cool down

the cold pool

both pool areas are enclosed by the buildings and at night the guests of the hostel played terribly loud

very comfortable and clean. big bed. very well located. it has a rooftop, a gym and a pool.

the pool, the location, and night concierge - he was as helpful as he could have been.

pool was good

the pool was nice, and just like in the picture, but it was in the shade all day, except for a couple

everything about it except they need to redo the pool

the pool need is area needs work and furniture

the pool is super nice, and we had all the amenities we needed with a cute room, balcony and good

great location clean cute kitties nice pool big room

hotel is overrun with wild mangy cats, and the entire property smells of cat urine, including the pool

could do with dark curtains due to light from pool area

nice modern property, pool, great location on isla mujeres, clean and comfortable

the sea the view the staff the pool everything!

the beach is amazing!! the water is crystal clear. it feels like a pool made by nature.

that there are no hot tubs and the pool isn't heated. other than that its amazing.

beach is beautiful and the pool too

a lady at the pool told us she was in tears under the

we loved the pool and the library

i think), was right next to pool which was fine, but would have liked a bit more privacy on a higher floor

pool was great

the room

it has a great pool area and the staff were very nice

i like the fact you can take you blue tooth speaker and use it at pool area

amazing modern resort, big and spacious, good staff, pool, and facilities

from the food (across the restaurants) to the pools, beach, fitness and wellness spa was great

pool

the dino waterpark for the kids was a hit, and the adults loved the lazy river and pool-side entertainment

no toilet around the pool area

the rooms are gorgeous, and the rooftop pool and lounge area is perfect with a beautiful view of the ocean

wish the pool was a little larger

very cozy and great staff, awesome rooftop to chill by the pool with ocean view:)

rooftop is very nice with the small swimming pool and sun beds

surfing pool for the kids should have more time

i like everything, the food, drink, and the pool.

hotel with huge comfortable and well-equipped rooms, nice views from the balcony, very chilled pool area, good variety of tasty food during both breakfast and dinner

bar hours and preferred pool close too early

the adult pool on rooftop need more of an adult feel like the music was more instrumental the regular pool

the pool was also great

the place was very clean and the pool too

the internet in our room also did not work, we needed to go to the pool or lobby to be able to use the wifi

manager was affable and helpful, kitchen staff were kind and helpful, good location and pool

wifi seemed to work only in the main areas, not at the pool or rooms

the swim up room was large and very comfortable the swim up pool got the sun in the morning

pool should be warmer.

pool drink service could have been better but the crew looked stretched thin

we wanted to sit around the pool or beach area, their seemed to be a lot of towels on chairs and not a lot of service helping

the preferred area was the best with the separate pool, lounge area and daily food in the relaxation area along with the butler service

staff 5 stars, beds 5 stars, pool and beach 5 stars, view 5 stars, food 5 stars

also, pool bar would not charge our room for the drinks so we had to carry our credit card with us to get

i loved the large pool with swim up pool bar and access to the beach with comfortable loungers

the great view of the pool and ocean room was excellent highly recommend.

menu was very limited both in restaurant and pool area.

room was nice and clean with a spacious bathroom and nice swimming pool

did everything to make sure we had a great time from english plug to an iron and also keeping the pool area clean aswel as the pool …

we felt here like at home, bed was comfortable, fridge, pool perfect in hot weather

away from the touristy crowd ,clean pool ,huge comfy bed

pool is very well taken care of

the beach is within walking distance, there’s 5 pools , one lazy river and an indoor hydro therapy pool

close to everything and clean . fun pool activities. lazy river

2) the pool looked like nothing in the pictures i saw online

the swimming pool- hmm would rather take a shower then relax there

there is even a pool.

oh and dont go there for the swimming pool, at first we didnt even see it

the pool and beachfront access is sublime

loved the hotel layout, with the pool right in the middle and so close to the beach, the breakfast, and the spacious rooms

the rooms, pool & beach side were stunning. breakfast & dinner was amazing as well.

the main pool is just amazing, you could spend the whole day there, and if you wish you can move to the

we enjoyed our stay, the pool, yoga, restaurants meals and and wonderful buffets on the beach

the hotel has a decent swimming pool and air conditioning. breakfast was good.

pool water to cold but this was not a problem shower hot water take a 10 minutes to came nothing

good hotel with a nice pool and very kind personnel.

pool, restaurant, about a 20 minute walk to downtown, other shops and restaurants 5 minutes away

enjoyed the pool and outdoor sitting area

you re looking for room with a private pool, i d not say that it s totally private

we got upgraded to a room with a private pool

as told by

hotel, beach and pools

clean pools

a wonderful pool

the staff assured that i enjoy my time resting in lobby/pool/gym

beautiful room with ocean view, amazing soaker tub, serene pool, great vibes, friendly staff, excellent food

great rooms, amazing pool, and great set up at the beach

property was beautiful and i liked the option of staying at the pool or going down to the beach

enjoyed food and drinks. liked the nightly activities. liked the pool volleyball games.

staff, nice rooms and pool area was very well laid out food was excellent and service was as

again, no fault of the hotel who managed it excellently, but worth noting that perhaps the pool is a quiet option

the hotel is quite with a beautiful private beach and amazing pool

it would have been nice to have more activities to join and maybe a little livelier around pool.

our kids loved the pool

clean, nice pool, tasty mexican breakfast, comfortable beds, free shuttle bus to the beach and back, nice

was helpful, pool was amazing, breakfast tasty and plentiful, rooms spacious and clean

day on the pool bar not good service, two servers screaming each other was very unprofessional, second day my

the staff and pool

the little outside area and pool was there, but not taken care of and dirty

pool looks nothing like pics so do not select based on this

easy to find, clean, personnel was really accommodating, nice little garden with a small pool

the pool area is around the back of the building and isn't somewhere where you would spend the day

i also liked the small pool

rooftop pool and bar is lovely,great value drinks

we enjoyed the view from the 5th floor lounge after dinner, with pool, looking out over the city and toward the hotel zone in the distance

enjoyed the rooftop scenery which includes bar & rooftop pool, play area to watch game and play pool

pool and the pool-area is a bit small, feels quite smaller that it looks in the photos

a beautiful pool and gym, and very friendly staff!

the bar and the pool are amazing

cheap, but brand new and modern beds and rooms, with nice bar and pool, central location and great free food for dinner and breakfast

the pool area and rooftop bar is very nice as well

the hotel also has a rooftop pool which is really nice and is attached to the bar / restaurant which is a really nice place with

the staff attentive and the shared kitchen, bar and pool social and not crazy

the pool right on tje beach, the swim up bar, the cabanas, the night time entertainment, the day time

a pool, a bar, several hammocks and many places to sit and chill under beautiful palm trees

you get access to their private beach club with a boardwalk, pool, bar, restaurant, and a gorgeous sunset view

but there's a pool also

people and nice private rooms if you want a treat the reception staff were so helpful and the pool and the sea were

the pool was kinda small, but still beautiful

room very good location best pool ok clean and it has a massage pool

good and clean swimming pool

the pool is great and the gym has brand new

free shuttle to a private beach club, the pool has a great view and the food/room service was on point

fridge, netflix and pool were unexpected

pool is lovely and good breakfast

good breakfasts beautiful courtyard and pool

no sun by pool. but was not really an issue. go to the beach for sun and fun.

peaceful courtyard with swimming pool

) and the swimming pool and grounds were gorgeous

staff and pool area

pool closes at 9 pm but its understandable

didn't see if there was another pool, but the pool i saw was literally the smallest pool i've ever seen

the staff is exceptional. the pool is a nice place to relax.

also a pool

pool was nice

loved the swimming pool and staff were very friendly and helpful

the property is designed beautifully with a tranquil outdoor pool area, gorgeous rooftop and spacious rooms

staff were great and friendly (especially lucero)the pool area is nice, didn't eat but the food looked massive and fresh

amazing place. very chill beds are really comfortable pool really beautiful

great price, quiet, clean rooms and a lovely pool area

good pool

location. room and kids pool. very nice and a great price.

there s a restaurant

location, pool and nice cool room with ensuite

the pool and jacuzzi were great, too

pool area is also nice and for the most part we had it to ourselves

property with a nice pool to chill

the atmosphere and the pool were very good

facilities, nice pool, great restaurant and bar with super helpful staff

loved the pool, the quiet location, all the ‘chill spots’ to eat at or relax in, the shared kitchen, the

the pool is lovely

pool, hammocks, nice seating area outdoors

i had the best room overlooking the pool, there’s various restaurants you can enjoy

swimming pool

nice pool area too

there's a co-working space, a pool, a spa, a kitchen, common place to hangout, and excellent decor for some really amazing photos