the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

the pool and whirlpool were great!

the pool and hot tub

great pool area with sauna and hot tub

clean,pool

location location and fact that it was clean and had everything we wanted and an indoor pool

i wish the pool was bigger

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

pool closed at 8 but we were happy it was open at all!

our favorite feature was the pool

the pool was not working properly. carpet was worn and needed cleaning.

very friendly and helpful staff. free parking. pool.

there is a pool but we missed the hours it was open

rooms on the first floor lack of sun light. cold pool. tiny fitness room

pool area clean and nice and warm

cleanliness and the room size loved the pool

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

the building itself is very nice the pool and exercise room

the pool was a really fun feature

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

the pool

great breakfast, it was very clean, the pool and jacuzzi!

the staff was so nice. the pool was amazing. clean room

the rooms are clean, the pool is perfect, and the service is been outstanding

amazing breakfast! perfect pool! loved the hot tub!

the pool wasn't very clean

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the ballrooms were gross, people is quite disgusting, the elevators were quite dirty

it's always a pleasure staying at the renaissance. my grandson loves the pool.

with a pool and workout room, restraunt as well this is perfect for longer family trips

pool water was cold

pool is a little small, although there were not many other swimmers

pool and breakfast was closed. state restrictions though.

breakfast to order, the best coffee, evening reception, heated indoor pool.

pool temperature was warm

pool just needs a little cleaning, but everything else is good and enjoyable

the pool is very very frigid.

great pool; good staff

good location. clean room, nice lobby, nice indoor pool. and they gave me a late checkout.

the pool was always pack and parking was bad i also thought they should have provided free breakfast

was there with my family and the pool was cold

awesome staff, clean property, nice pool!

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

pool was to small, it was to crowded

the pool was also very clean and well kept

the swimming was cold could have been warmer, plus ac was on in pool area,

pool area very clean

the pool was a little cloudy.

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

my children love the fact that the pool was open

great room! very good breakfast and accommodating staff. the pool was great as well.

need occasional supervision by the pool.

pool area could be improved.

small gym and pool opening

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

what i would have liked was to have had two pools 'when we were there, the pool got very crowded

the balcony was a nice feature, the pool, room was nice and bed was comfortable.

the room, the swimming pool, the workout room and the laundry area

we couldn’t use the pool it was closed

the pool water temperature was way too

pool had mildew/scum all along the bottom and was not swimmable

the pool was very cold

liked the out door scenery and the fact my family had the pool to themselves when we went down there

advertising of working jaccuzi in pool area

the pool was gross and the staff did not check in on it

pool was small. more for kids i guess

we loved the room, pool, n the staff was great. the free breakfast was good also.

the pool was full of adult drinking instead of enjoying the pool

ok breakfast, small pool, comfy room. having a bigger fridge and microwave were a bonus

and modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

a beautiful both of you licking the outdoor pool

pool restaurant. staff helped out with a problem in room

loved the heated pool!!!

the lake side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful outdoor terrace

friendly and accommodating staff, swimming pool with hot tub was great

the pool was super warm and clean!

swimming pool, balcony

the pool was great just surprised there wasn t a hot tub.

the swimming pool was amazing

swimming pool and breakfast

pool temp was almost unbearable

staff was not overly friendly but enjoyed the pool and breakfast

the pool area was the best hotel pool area i’ve ever been to.

very clean, well located hotel. nice pool, great breakfast and restaurant

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

clean rooms, awesome pool, a great breakfast, and the staff

the pool was kinda small and no hot tub

everything was beautifully maintained from the lobby to the pool to our hotel room.

the day that i arrive there was a party there so the pool was not available.

the pool area was very clean and well stocked with clean towels.

very spacious. good area. very clean. warm pool and friendly front desk.

in-room amenities, friendly staff, comfortable pool, free guest laundry

clean comfortable, mostly quiet, and has a pool too

the pool was open and the kids had an awesome time breakfast was delicious

fire pit and covered seating areas, and a great indoor pool

the free beer and appetisers, the pool was small but lovely and warm

the staff the cleanliness the pool the hot tub and super comfy beds

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

the staff were very accommodating. my 2 year old loved the pool.

pool is open

pool

the pool was open

relaxed, pet friendly, our kids loved the pool, staff was very helpful and friendly, the breakfasts were good

oh the pool was great and hot tub as

indoor pool

the pool was closed and it felt a little run down.

the pool was not open to enjoy and neither were the computers.

no pool

pool was exceptionally clean

everything but the pool area was cold. other than that we will be back for sure.

quite, clean, breakfast was good, pool was nice

pool closes too early. it’s fully enclosed so i would think it would stay open later

swimming pool is very huge and the seating area is very accommodating

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

the room was very cleaned and beautiful. i love the pool and outside hangout area with bonfire.

was there 8 days total) after that

clean and modern facility with a clean pool

microwave in the rooms and hot tub at the pool

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

modern styling and lounge area and pool made for a pleasant

staff was very helpful and kind, and most of all the 24hr pool table!

hotel has a bar and fire-pits, lap pool and everything is spotless

we didn’t use the pool but it looked very nice

pool table, jenga, cozy couches, tables to sit at

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

the pool closes early

pool could have been given to use for a longer period

had a weight room and an inside ( small) pool for exercise

swimming pool water was clean

never gotten in the pool for no other reason than just not staying long enough

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

pool

i like that the pool was open breakfast was great and housekeeping was great every day

everything was great other then being cold in the pool area

the pool area was freezing

i wish the pool was bigger and the breakfast time was longer, but that's fine.

free coffee and breakfast, work out room, pool

we loved the pool!

pool

huge indoor pool. large rooms. not loud at all. only negative is the tiny tiny bathrooms.

the location was great the pool was open late

the pool was out of service

pool was pretty dated but kids didn't seem to mind.

in was a breeze and the pool was clean and quite big

need a centrifuge spinner for swimsuits in the pool lounge

the kids loved the pool and hot tub

the indoor pool and hot tub were clean and warm

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

my kids enjoyed the pool and having kitchen in the room

the pool was way too cold.

pool area was clean and had clean towels

would be nice to relax in the jacuzzi besides the pool

pool clean

the pool was a bit cold. i was not able to enjoy the pool because of that.

nice to have an indoor pool, though didn't use with all the kids

indoor pool was on the small side and packed with kids.

staff friendliness, pool hours 6 - 10(i'm an early swimmer), breakfast, and breakfast area, easily controllable

my little family sure enjoyed the free breakfast with choices and the pool

pool was great and open late

pool and breakfast were super crowded

love the breakfast,location view,indoor pool and how clean it is.

pool i wish it was deeper

the fact that the pool was not available when we wanted to use it.

at least the pool worked

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after i asked, that the pool was down that weekend,

the pool is a nice size, bright, with big windows

pool was clean and stocked with fresh towels

we were able to check in early and able to use the pool and exercise room for a while after checking out of our room

pool hours and workout room

it was so clean and they had a wonderful continental breakfast and swimming pool.

the shuttles and fee parking are exceptional. nice gym and pool.

pool water was freezing.

indoor pool is a plus and close to airport even better

the pool was a plus for our stay! they also serve breakfast.

she got in the pool and was sick literally 5 hours later

the pool was warm

comfortable beds, the pool and jacuzzi

pool water was a little chilly

i really liked how they schedule your pool time to accommodate social distancing

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

cleanliness and pool area hotel employee was awesome

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

pool was warm and clean

they have an indoor pool but not heated very cold

pool

small pool (under renovation)

pool not that clean.

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

he even gave me a room near the pool which was appreciated considering i had 3 boys with me

the pool was lovely

was great, bed comfortable, pool amazing, 3 minute walk to the casino

there was nothing wrong with our stay besides the indoor pool being a bit small.

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

the hot buffet breakfast and pool are open and in use and everybody is just fine, unlike other places that shut everything down

good hours for the indoor pool and hot tub

pool/whirl/and breakfast were awesome and just easy

pool could have been a bit larger (for more judgemental 14-year-old son)

the pool made my son and my skin red and very itchy.

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

great breakfast! nice pool and great location

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

the pool, a group of adults drinking beer

i think the pool could be bigger

my kids love the pool the rooms made it feel like we was at home love it

time spots for pool

the breakfast was perfect. the pool was nice but water was cold. the rooms were so cute.

the pool area was very cold. it cut our pool time drastically.

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

rooms were spacious clean and nice i like the pool and like having to make a reservation

it has an indoor pool and breakfast included.

it had a small pool and no jacuzzi

people was in the pool being to loudddd

the pool was a bit smaller than i expected.

pool and jacuzzi were

pool area could have been heated more because it was cold that day so the heat should have been

i also enjoyed the pool

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

it's a very nice place, great location and loved the pools

hotel has an indoor pool and outside pool

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

, the pool was open with 1 hours block reservation spots

had to make a reservation to be able to use the pool

swimming pool breakfast

no pool.

it didn t have a pool

great staff! very accommodating. clean. wonderful breakfast. nice pool.

pool was clean, large and quiet

the suite and the pool

for breakfast in the morning but overall the service is fast staff are nice an they have a great pool

the pool was very nice with plenty of lounge chairs and a neat water feature

pool hours 7 am to 11 pm

very nice indoor pool

pool closed time. to early.

fantastic outdoor space, fantastic fitness amenities and fabulous pool

large rooms clean pool area great staff

also, lady that checked us in could have pointed out we would be next to the pool

easy access to room and pool

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

no hot tub with the pool.