pool was cold. air was heated, but water temp was way too low.

pool and kitchenette

the property had complimentary laundry room, gym and pool

nice, quiet location. clean big room. pool was just ok.

my children love the fact that the pool was open

swimming pool wasn’t really big enough to get any exercise

the pool was gross and the staff did not check in on it

the pool was cold

pool had mildew/scum all along the bottom and was not swimmable

liked the out door scenery and the fact my family had the pool to themselves when we went down there

the pool was very quite dirty

clean and modern facility with a clean pool

patio to courtyard, pool, comfy.

was there 8 days total) after that

pool was clean 1st day, but then no maintenance or cleaning

pool temperature was warm

pool is a little small, although there were not many other swimmers

me and my family enjoyed the pool area, the spacious room, and the privacy.

pool just needs a little cleaning, but everything else is good and enjoyable

almost like the chlorine odor when the pool has too much chemicals

the pool was always pack and parking was bad i also thought they should have provided free breakfast

also enjoyed the pool area and lobby for relaxing

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

free breakfast and a pool

the property didnt have free continental breakfast,no pool or no microwave in the rooms

temp in pool area could have been warmer

the pool and hot tub

clean,pool

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the pool and whirlpool were great!

the pool was not working properly. carpet was worn and needed cleaning.

pool area clean and nice and warm

there is a pool but we missed the hours it was open

rooms on the first floor lack of sun light. cold pool. tiny fitness room

staff, pool, room setup

amazing breakfast! perfect pool! loved the hot tub!

i liked that the pool was open until midnight and the location

the pool

pool, gym, all clean

pool hot tub and friendly staff.

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

with a pool and workout room, restraunt as well this is perfect for longer family trips

oating hair, debris)

it's always a pleasure staying at the renaissance. my grandson loves the pool.

pool water was cold

cleanliness and the room size loved the pool

they have a nice pool here , but it was unable to open because of the covid

the building itself is very nice the pool and exercise room

beds were comfortable. pool area was nice and clean

very comfortable and spacious room. superb pool

disadvantage of the stay and disturbing was a swimming pool

pool

the pool was open

the pool the big rooms the sofa it was great overall

they have an indoor pool with lots of seating options

would be nice if pool was open 24 hrs like the gym

great staff! very accommodating. clean. wonderful breakfast. nice pool.

grab n go no pool

for breakfast in the morning but overall the service is fast staff are nice an they have a great pool

one improvement, add a hot tub to pool area

the pool was great and the location made it easy to move around chicago

the pool was great too

daughter lives inn evanston so it was convenient and my granddaughter loved spending time in the pool

the pool was fun for the kids

we came to celebrate our granddaughters 7th birthday and spent a lot of time in the pool.

swimming pool is very huge and the seating area is very accommodating

quite, clean, breakfast was good, pool was nice

pool closes too early. it’s fully enclosed so i would think it would stay open later

swimming pool water temperature could be warmer

and breakfast was amazing as well as having access to a pool and gym over all loved

great room! very good breakfast and accommodating staff. the pool was great as well.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

the price. the pool and the kids loved bteakfast.

of inside the pool could have been a little better

need occasional supervision by the pool.

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

pool was well cared for

how clean it was and the pool

location location and fact that it was clean and had everything we wanted and an indoor pool

large pool, business area available, and good size workout room with a large tv

the gym and pool were also nice and the lobby was pleasant

no restroom near the pool.

we loved that the pool was indoor and outdoor.

the pool was a great hangout spot for hanging out with family and friends.

i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

pool restaurant. staff helped out with a problem in room

yes the inside pool was not up and running

the structure, the indoor pool

loved the heated pool!!!

the lake side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful outdoor terrace

ok breakfast, small pool, comfy room. having a bigger fridge and microwave were a bonus

the breakfast could be slightly better with more veggie options. the pool is small.

the pool was full of adult drinking instead of enjoying the pool

and modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

pool was small. more for kids i guess

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

too much chlorine in the pool.

the pool

the pool area was very clean and well stocked with clean towels.

the pool was kinda small and no hot tub

quit, friendly , pool , workout room , and style

fire pit and covered seating areas, and a great indoor pool

the room, breakfast, heated pool, and location.

very spacious. good area. very clean. warm pool and friendly front desk.

hot breakfast , comfortable rooms , good pool !

omelette bar and pool!

the pool was also very clean and well kept

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

awesome staff, clean property, nice pool!

pool was to small, it was to crowded

nice pool

pool closed to early and that was the purpose of booking that hotel

the swimming pool is nice a bit small, but there are no people for most of the time so i was enjoining myself

it was great having a hot breakfast buffet and a pool all in the same place

decor, very clean, good breakfast, pool, fitness center, business center, good location

we enjoyed the pool and the fresh brewed coffee

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

swimming pool water was clean

pool could have been given to use for a longer period

the pool closes early

pool was closed

no breakfast included for the price. i asked for a quiet room away from pool.

room was nice. didn't use the pool, but it looked well kept.

great room with with roll in shower for my wife. the swimming pool was great for my daughter

the bar and the rooms were excellent, pool are spot on

i loved the pool and hot tub. it was very clean.

ants on floor in pool area

the pool and workout rooms were very nice

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

overpriced breakfast, small pool

the pool area wasn't my favorite but it was still nice.

pool , hot tub , basketball and pool table were well enjoyed

indoor pool

the pool and rest areas. the fitness room.

very small pool and hot tub area, and very busy with teens

cleanliness and pool area hotel employee was awesome

pool was just a little too hot

i really liked how they schedule your pool time to accommodate social distancing

comfortable beds, the pool and jacuzzi

pool water was a little chilly

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

for the price of the room breakfast should have been included and no restrooms close to the pool

was great, bed comfortable, pool amazing, 3 minute walk to the casino

the pool was lovely

very clean very nice rooms nice layout, good pool

the balcony was a nice feature, the pool, room was nice and bed was comfortable.

i really liked the room it was very clean and nice and they had a nice pool

the room, the swimming pool, the workout room and the laundry area

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room description said there was a microwave and there was not

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

the pool and hot tub were small, but there was only ever one other person/family in there when we were

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

i couldn't swim in pool and go exercise at all cause of the cornavirus and the dining area was close to

so clean! exceptional staff. great pool and hot tub area.

love the breakfast,location view,indoor pool and how clean it is.

pool was great and open late

pool is clean

pool i wish it was deeper

pool and breakfast were super crowded

pool and jacuzzi also parking was very easy

loved the heated pool

pool is open

the free beer and appetisers, the pool was small but lovely and warm

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

really nice swimming pool

the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after i asked, that the pool was down that weekend,

the pool was nice

the pool is a nice size, bright, with big windows

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

there was a pool and hot breakfast

pool was clean and stocked with fresh towels

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

the shuttles and fee parking are exceptional. nice gym and pool.

it was so clean and they had a wonderful continental breakfast and swimming pool.

pool water was freezing.

the pool and the room was very cold

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

the beds where comfortable. the kids enjoyed the pool

pool room was a bit cold during our stay

pool was warm

the only thing i could honestly say is the pool was quite smaller than it looked pictured and than i'd imagine

everything was great :) because of covid restrictions we couldn't use the swimming pool.

children enjoyed the pool, location was great not to busy getting in and out

much chlorine in the pool

the pool was nice

the pool was great just surprised there wasn t a hot tub.

the pool was super warm and clean!

the swimming pool was amazing

swimming pool, balcony

nice property, nice rooms and awesome pool / whirlpool!

the pool of course

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

there were some roaches in the pool area

the pool was very nice and clean

very clean, well located hotel. nice pool, great breakfast and restaurant

was very comfortable, the pool - omg the pool - was like bath water

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

only microwave available is at their snack bar area, near the pool

free shuttle upgraded movie and tv selection hottub and heated pool

never gotten in the pool for no other reason than just not staying long enough

i like that the pool was open breakfast was great and housekeeping was great every day

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

pool

hats off to your staff, all areas including the pool and common areas were spotless

gym, pool, location easy to get around

the pool was closed and it felt a little run down.

the pool area was very clean and very safe expecially for younger children

pool was exceptionally clean

later checkout, clean spacious rooms, nice pool and hot tub with soothing music

the kids movies that play in the pool area

sauna in the bathroom. pool and whirlpool so clean

i loved the indoor pool and the starbucks on site.

the heated pool

no hot tub by pool

need larger pool w hot tub; broken handle on dresser

the cost of parking. the heater in the pool was broken.

the pool wasn t great

many kids in swimming pool