pool could be cleaner and monitored

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the ballrooms were gross, people is quite disgusting, the elevators were quite dirty

it's always a pleasure staying at the renaissance. my grandson loves the pool.

oating hair, debris)

the pool wasn't very clean

daughter lives inn evanston so it was convenient and my granddaughter loved spending time in the pool

the cleanliness, breakfast options, pool and staff

the cleanliness of the hotel, the pool and pool area they even had pool toys for the

the pool was fun for the kids

the room was very comfortable. pool around and very clean

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

nice, quiet location. clean big room. pool was just ok.

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

pool and kitchenette

grab n go no pool

it didn t have a pool

pool was clean, large and quiet

great staff! very accommodating. clean. wonderful breakfast. nice pool.

my kid just loved going to the indoor pool every evening

great room and pool was nice. breakfast was great.

nice pool

it was great having a hot breakfast buffet and a pool all in the same place

pool closed to early and that was the purpose of booking that hotel

good location for my needs, free parking, guest laundry,indoor pool and workout room

rooms on the first floor lack of sun light. cold pool. tiny fitness room

there is a pool but we missed the hours it was open

pool water was cold

very friendly and helpful staff. free parking. pool.

the pool was not working properly. carpet was worn and needed cleaning.

advertising of working jaccuzi in pool area

pool had mildew/scum all along the bottom and was not swimmable

swimming pool wasn’t really big enough to get any exercise

pool and gym were very nice.

the pool was cold

no restroom near the pool.

we loved that the pool was indoor and outdoor.

indoor pool was clean and just the right temperature

the pool was neat to experience half inside & out

pool

pool and parking

no breakfast included for the price. i asked for a quiet room away from pool.

breakfast and the pool with the hot tub. also the bar

pool was closed

great room with with roll in shower for my wife. the swimming pool was great for my daughter

the pool was little cold and a bit dirty.

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the pool and hot tub

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

clean,pool

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

enjoyed the pool and food and loved being in a pleasant an exceptionally, clean hotel

cleanliness and pool area hotel employee was awesome

pool was just a little too hot

i really liked how they schedule your pool time to accommodate social distancing

no hot tub and pool could be a little cleaner...the water was cloudy.

for the price of the room breakfast should have been included and no restrooms close to the pool

nice clean rooms, indoor pool, restaurant inside motel

the pool was lovely

pool not that clean.

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

we enjoyed the pool and the fresh brewed coffee

the pool hours

swimming pool water was clean

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

much chlorine in the pool

pool and breakfast

children enjoyed the pool, location was great not to busy getting in and out

pool was clean

very clean , friendly helpful staff, very comfortable beds and amazing pool

pool was excellent, staff was ver accomodating

the pool and the food

there were some roaches in the pool area

nice property, nice rooms and awesome pool / whirlpool!

pool

pool

pool is clean

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

breakfast & the pool

pool and breakfast were super crowded

she got in the pool and was sick literally 5 hours later

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

the beds where comfortable. the kids enjoyed the pool

pool room was a bit cold during our stay

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

at least the pool worked

the pool is a nice size, bright, with big windows

the pool was nice

really nice swimming pool

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

pool was clean and stocked with fresh towels

the shuttles and fee parking are exceptional. nice gym and pool.

we were able to check in early and able to use the pool and exercise room for a while after checking out of our room

pool to myself, fast and easy check in/ check out process

the room was clean, the bathroom was nice, and the pool was great

very clean, the space, pool, starbucks, restaurant.

pool. great lobby, very clean

later checkout, clean spacious rooms, nice pool and hot tub with soothing music

i loved the indoor pool and the starbucks on site.

no washer and dryer. a pool table would be nice.

the pool wasn t great

the price of drinks/food. the difficulty of finding the pool and gym.

we thought the pool might have been open

pool/covid. noticed alot of people not obeying 45 minutes.

the pool area was clean

pool was closed.

hours of the swimming pool, the super soft fluffy pillows on my bed, front desk reception, and the late checkout

went to the pool both days

pool was warm

clean room, very nice size indoor pool, restaurant in hotel was good!

love the rooms, the pool, outside patio area, the inside bar and sitting area it was a really great experience

that u have to reserve pool due to covid me an grandkids had great time respectable place to

pool was cloudy looking

the pool was nice

loved watching the kids play at the pool

large pool, business area available, and good size workout room with a large tv

our favorite feature was the pool

pool closed at 8 but we were happy it was open at all!

how clean it was and the pool

location location and fact that it was clean and had everything we wanted and an indoor pool

patio to courtyard, pool, comfy.

the room was great, loved the warm pool and the bed was comfy.

the pool was very quite dirty

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

clean and modern facility with a clean pool

since it was being renovated, the pool was closed. but we knew that prior to booking

now, they ask that reserve pool time for you and your guests

loved the heated pool

the free beer and appetisers, the pool was small but lovely and warm

the staff the cleanliness the pool the hot tub and super comfy beds

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

the pool and hot tub were small, but there was only ever one other person/family in there when we were

so clean! exceptional staff. great pool and hot tub area.

the pool and hot tub were clean and fun

i couldn't swim in pool and go exercise at all cause of the cornavirus and the dining area was close to

pool and breakfast was closed. state restrictions though.

pool is a little small, although there were not many other swimmers

almost like the chlorine odor when the pool has too much chemicals

me and my family enjoyed the pool area, the spacious room, and the privacy.

pool temperature was warm

the jacuzzi was close and the pool has poor maintenance

i like that the pool was open breakfast was great and housekeeping was great every day

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

to all freeways to go anywhere and great restaurants, also very nice room and quiet and good pool

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

the pool is very very frigid.

the property didnt have free continental breakfast,no pool or no microwave in the rooms

also enjoyed the pool area and lobby for relaxing

cold pool.

i liked that the pool was open until midnight and the location

the staff was so nice. the pool was amazing. clean room

the pool

the rooms are clean, the pool is perfect, and the service is been outstanding

great breakfast, it was very clean, the pool and jacuzzi!

hot tub was warm . pool hours are short durning weekend and longer during week days

the pool

reason why i wanted to stay here and to much chlorine in the pool

no hot tub-just a pool. pool was great but would have been amazing with a hot tub as well.

it has a very nice lobby and a awesome pool that is 9ft deep.

very comfortable and spacious room. superb pool

pool was cloudy

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

they have a nice pool here , but it was unable to open because of the covid

beds were comfortable. pool area was nice and clean

the swimming pool was a big hit as was the gorgeous breakfast with a great waffle maker

hot tub was working and the pool was open

the pool and workout room: my brothers wanted to swim and use the treadmill and hot tub

kids like indoor pool. family like the breakfast they offer. over all we enjoy our stay.

pool need to be cleaning or a little maintenance, also the dining area is to small, this hote has a

the pool was closed.

hats off to your staff, all areas including the pool and common areas were spotless

pool was exceptionally clean

the pool area was very clean and very safe expecially for younger children

pool is cold !!!

the hotel was great! the pool was warm and the beds were perfect.

the swimming pool was amazing

the pool was great just surprised there wasn t a hot tub.

the pool was nice

swimming pool and breakfast

very clean, well located hotel. nice pool, great breakfast and restaurant

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

was very comfortable, the pool - omg the pool - was like bath water

staff was not overly friendly but enjoyed the pool and breakfast

only microwave available is at their snack bar area, near the pool