the pool ., the garden., everything outside the room

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

pool where swimming classes are not held daily felt like heated water, very relaxing

grounds were fantastic, so clean & well maintained with swimming pool

we arrived and went straight to the pool area for an awesome cocktail

hotel, pool

the music is too loud, both in the restaurant and at the swimming pool

garden and pool

the pool and gardens outside are maintained extremely well

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

the swimming pool on site was also available for use on request which is kind of strange

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

food, service, check in, garden, pool, everything is perfect

really wanted to swim but the pool was covered up

e pool water was also very dirty)

the water in the swimming pool was perfect

the pool was murky and not clean

the stairs to our room were muddy and very dirty, and so was the area around the pool

the food, the room the wifi

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

the pool is warm and long that you can swim, i strongly

the gardens pool and restaurant staff and location is very nice!

the grounds are gorgeous and the main pool was super peaceful and relaxing

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

the pool is small in order the number of romos

added bonus - made new friends by the pool

pool closes too early

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

pool had no shallow end, nor a real deep end.

it had a nice pool, and was a great value.

we enjoyed walks around the grounds and were able to take time to use the pool several times

pool is lovely, rooms are huge, balconies are gorgeous

the pool was really nice, and the quality of the food and breakfast was great

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

nice quiet swimming pool area for guests

comfortable bed and delightful pool

awesome pool and jacuzzi

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

beautiful swimming pool and jacuzzi

great breakfast. room was great, as well. and enjoyed the grounds and pool.

gym and pool are good

so great music there, nice for

nice swimming pool and roof top but hotel is in downtown

we expected the pool area to be cleaner and more upbeat

seats at restaurant and pool most uncomfortable i ve ever experienced

the rooftop pool was lovely and the overall service was top notch

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

and there is this pool with saltwater that was only gor us during the time we were there

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

great pool and breakfast

the temperature in the pool, the food is excellent, amazing garden

gardens, pool & spa were beautiful

also, the pool was not heated so we couldn't really use it

kids enjoyed a lot the swimming pool

beautifull pool and spa. excellent food in the restaurant.

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping,

the staff, the room and the pool was amazing.

place, staff, pool, safety

i loved the room, the pool, the staff.

the pool was a bit crowded.

the pool and the gardens.

i enjoyed the room and the pool and gardens.

amazing place, fountains, garden, pool, comfortable rooms

just swimming pool and spa

the place is so beautiful, food & drinks awesome. the pool and restaurant are so great.

property was beautiful! staff was friendly. pool was great. 10/10

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

right next to the pool area one of my favourite places in mexico so far on our

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

pool on roof small but lovely

spacious room. nice pool.

pool

we loved the heated pool and the clean and comfortable rooms.

great price, comfortable bed, quiet street, nice pool area

are are excellent, staff at the front are as good as well - the room was cleaned well - the pool area is great and super clean - room are spacious enough for 2 adult and 2 todlers - ample

pool and garden are in good shape

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

pool and gardens

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

nice atmosphere and pool area. great whirlpool within the room.

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

music, very loud at the pool

pool area is not on the same level as the rest of the hotel

families let their kids jump and dive, play ball and take over one pool completely

the grounds and pool are very nice

the heated swimming pools were good

the pool was well heated

the staff didn't go to the pool to ask if we needed anything, we had to go look for them.

nice pool with warm

the hotel is very nice. the pool is very clean the room is very comfortable.

very nice property, comfortable and spacious rooms, big pool and nice food.

rooms are very clean and the pool is amazing

pool room clean.

pool is the best part

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool, the garden

to the climate pool