the staff, the room and the pool was amazing.

pool: the pool area was fantastic large, clean, and surrounded by comfy loungers and umbrellas

i loved the room, the pool, the staff.

was great, the gardens, the pool, the room, all restaurants

place, staff, pool, safety

we enjoyed walks around the grounds and were able to take time to use the pool several times

great breakfast. room was great, as well. and enjoyed the grounds and pool.

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

gym and pool are good

awesome pool and jacuzzi

the swimming pool on site was also available for use on request which is kind of strange

om i can't thank enough for making us feel at home without being intrusive), the warm pool and lush garden, and the lovely and quiet location make this the perfect place for a relaxing

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

the gardens pool and restaurant staff and location is very nice!

good temperature of the pool

pool and brunch on sundays

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

the beds are super comfy and the pool is awesome

the stairs to our room were muddy and very dirty, and so was the area around the pool

e pool water was also very dirty)

the water in the swimming pool was perfect

the pool was murky and not clean

the food, the room the wifi

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

hotel was fabulous, especially the gardens and secluded pool areas

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

great pool and breakfast

are are excellent, staff at the front are as good as well - the room was cleaned well - the pool area is great and super clean - room are spacious enough for 2 adult and 2 todlers - ample

we loved the heated pool and the clean and comfortable rooms.

room was big, clean, and comfortable, and the pool is really awesome

spacious room. nice pool.

the swimming pool is heated very well, and my kid was very happy in the swimming pool

we arrived and went straight to the pool area for an awesome cocktail

the music is too loud, both in the restaurant and at the swimming pool

the pool and gardens outside are maintained extremely well

mperature controlled) and greenery, great rooms, great service

all around/atmosphere & ambience including a pool set in a large garden

comfortable bed and delightful pool

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

we had a little balcony overlooking the pool

i will definitely return, but book a room overlooking the pool area

nice quiet swimming pool area for guests

pool is the best part

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

the highlight of my stay was the swimming pool which was delighfully warm

pool and gardens

pool and garden are in good shape

nice atmosphere and pool area. great whirlpool within the room.

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

pool had no shallow end, nor a real deep end.

the swimming pool the location

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

clean room. nice pool. great price. it's close to zocala but it a steep climb.

the pool is small in order the number of romos

the pool was small but lovely and the rooms were very clean

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

pool closes too early

room needs an additional lock because child could open the door anytime and jump in the pool

the heated swimming pools were good

enough sun beds or space for those and allowing people to eat/drink next or in the swimming pool

the staff didn't go to the pool to ask if we needed anything, we had to go look for them.

rooms, strong water flow in the shower, beautiful pool, lots of great service

a property for whole family, one pool is great for toddlers witha a minimum depth and tempeted

the property was large and accommodated many people with pool access

grounds were fantastic, so clean & well maintained with swimming pool

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

the pool ., the garden., everything outside the room

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

nice swimming pool and roof top but hotel is in downtown

so great music there, nice for

we expected the pool area to be cleaner and more upbeat

t a good neighborhood)

the rooftop pool was lovely and the overall service was top notch

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

right next to the pool area one of my favourite places in mexico so far on our

pool maintenance

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

kids enjoyed a lot the swimming pool

pool and garden

also, the pool was not heated so we couldn't really use it

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping,

lovely swimming pool area

pool area is not on the same level as the rest of the hotel

we went for an anniversary and they surprised us with a free dessert while we were at the pool

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

music, very loud at the pool

large room, excellent wi-fi, heated smaller pool

the 2 pool areas & staff are great

very nice property, comfortable and spacious rooms, big pool and nice food.

the rooms were a bit old, the bathroom had a bad odor and the pool was very cold.

pool room clean.

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool, the garden

the pool was a nice area to relax by in the sun

to the climate pool

you could not take snacks drinks to be by pool

loved the grounds and heated pool

heated pool so nice and the buffet good too

the grounds/gardens are beautifully maintained; the pool area is lovely and relaxing

pool, bar service at the pool was amazing and room service

the pool is spacious, providing ample seating for guests to unwind comfortably

nice pool and the bed was comfy

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

pool

pool is a a big disappintment because its all one size instead of going from 3 feet

the pool and the gardens

asked for pool side view, never got that. asked for early check in, never got that.

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

the place is so beautiful, food & drinks awesome. the pool and restaurant are so great.

also angel at the villa pool

surroundings and pool area

property was beautiful! staff was friendly. pool was great. 10/10

amazing place, fountains, garden, pool, comfortable rooms

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.