showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

the 2 pool areas & staff are great

rooms are very clean and the pool is amazing

nice pool with warm

pool room clean.

the pool was nice!

lovely swimming pool area

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

pool area is not on the same level as the rest of the hotel

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

loved the grounds and heated pool

pool, bar service at the pool was amazing and room service

the pool was good, the courts were great, the gym was well equipped

the grounds/gardens are beautifully maintained; the pool area is lovely and relaxing

the pool is spacious, providing ample seating for guests to unwind comfortably

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

pool on roof small but lovely

pool maintenance

beautifull pool and spa. excellent food in the restaurant.

pool and garden

kids enjoyed a lot the swimming pool

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping,

gardens, pool & spa were beautiful

t a good neighborhood)

so great music there, nice for

seats at restaurant and pool most uncomfortable i ve ever experienced

nice swimming pool and roof top but hotel is in downtown

the rooftop pool was lovely and the overall service was top notch

pool and gardens

nice atmosphere and pool area. great whirlpool within the room.

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

the highlight of my stay was the swimming pool which was delighfully warm

nice pool and the bed was comfy

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

the pool is amazing, most of it a bit too deep for a family friendly pool

the pool is amazing,the staff friendly and always helpful.

t 70% of the pool) but

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

asked for pool side view, never got that. asked for early check in, never got that.

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

location, warm pool, great food

the pool was well heated

families let their kids jump and dive, play ball and take over one pool completely

the swimming pool

loved the gardens and the second pool because the water was at a good temperature even though we went during the rainy season

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

nice quiet swimming pool area for guests

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

i will definitely return, but book a room overlooking the pool area

the pool was really nice, and the quality of the food and breakfast was great

the pool is a bit too deep and they don't provide floating devices for safety

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

the swimming pool the location

pool

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

room needs an additional lock because child could open the door anytime and jump in the pool

pool closes too early

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

the pool is small in order the number of romos

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

pool

are are excellent, staff at the front are as good as well - the room was cleaned well - the pool area is great and super clean - room are spacious enough for 2 adult and 2 todlers - ample

spacious room. nice pool.

i booked a ground floor room next to the pool and ended up getting a first floor

room was big, clean, and comfortable, and the pool is really awesome

hotel was fabulous, especially the gardens and secluded pool areas

they have 3 different pool areas, which provides a variety

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

great pool and breakfast

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

beautiful property with garden and pool

mperature controlled) and greenery, great rooms, great service

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool

garden and pool

we arrived and went straight to the pool area for an awesome cocktail

the stairs to our room were muddy and very dirty, and so was the area around the pool

the pool was murky and not clean

the water in the swimming pool was perfect

e pool water was also very dirty)

the wifi coverage was very good on all levels

good temperature of the pool

the beds are super comfy and the pool is awesome

the room was to dark and the emergency exit to the pool was blocked with a desk...

second pool on the upper level was a little dirty and neglected compared to the other pool

the grounds are gorgeous and the main pool was super peaceful and relaxing

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

food, service, check in, garden, pool, everything is perfect

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

the swimming pool on site was also available for use on request which is kind of strange

the lovely garden and pool area are a delight

pool: the pool area was fantastic large, clean, and surrounded by comfy loungers and umbrellas

the pool was a bit crowded.

i loved the room, the pool, the staff.

hotel pool was the best. food was great. staff was wonderful.

everything was great!! brunch staff pool everything amazing

great breakfast. room was great, as well. and enjoyed the grounds and pool.

awesome pool and jacuzzi

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

gym and pool are good

we enjoyed walks around the grounds and were able to take time to use the pool several times

location. pool was great.

pool is the best part

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

great pool

water in the pool was so cold

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

the property was large and accommodated many people with pool access

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

pool where swimming classes are not held daily felt like heated water, very relaxing

the pool ., the garden., everything outside the room

well appointed boutique hotel, with nice grounds and a pool

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

great experience and the pool and the friendly service made it even better. highly recommended.