r me the temperature was great, very refreshing) and a smaller warm one

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

cheap colectivo at 10q staff of the reception are very helpful clean room good breakfast thermal pool

beautiful property, great heated pool, wonderful service.

the hot pool

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2

i had to point out one thing is that they promote a particular pool a lot as there are two but it seems to be closed off often from prior reviews and was closed

professional and friendly staff, lovely pool, huge rooms, great chef

so much anything to dislike, but they will need to carry out maintenance to pool area soon

inly the pool area, which is way better than the hotel's)

pool was not available which is why i booked

the pool was unusable, dirty and probably unhealthy

pool was constantly dirty, my kids were not able to enjoy it

pool was dirty and not used

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us with towels, extending their hospitality beyond our expectations

the pool was a lil bit dirty

a lap pool in the open aired courtyard looking directly at one of the volcanos

the food, the view, the lake, the pool, basically everything!

nice pool

pool was a plus to relax in the morning before heading out to explore

gorgeous pool

early closing hours of pool. :

niggle, not much shade for the pool sun loungers

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

pool hour

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

only the fact that the pool was closed by the time we stayed there.

peaceful clean room, pool, and direct access to the lake was fantastic

the staff was very friendly and helpful. the pool was great! very nice view of the lake.

easy to walk to the lake shore or the pool

good pool

enjoyed the view and the pool; staff was great, restaurant was convenient and food was very

nice pool

the grounds are gorgeous, with a lovely pool and fantastic organic garden and plenty of hammocks

the spectacular lake and mountain views and the luscious gardens set with a solar panel for the pool and veg garden for the organically homegrown food

room was beautiful and we had a good time at the pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

i got the pool to myself both times

pool a bit dirty

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

pool was honestly too cold for swimming but not much they can do about that