they also have a nice heated pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

only the fact that the pool was closed by the time we stayed there.

beautiful pool with amazing lake views. extremely helpful staff.

the bungalow, the pool

easy to walk to the lake shore or the pool

the staff was very friendly and helpful. the pool was great! very nice view of the lake.

early closing hours of pool. :

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

pm is too early.

gorgeous pool

fabulous views of the lake and surrounding volcanoes from our balcony and the pool area

the view and the pool area was beautiful

excelente service,the swimming pool,the outside movie..the view to the lake super!

pool was a plus to relax in the morning before heading out to explore

the pool was a lil bit dirty

nice pool

pool was constantly dirty, my kids were not able to enjoy it

also, the hotel has a lovely little outdoor pool as well as an indoor pool table and foosball that kept our teenagers happy and busy

pool was dirty and not used

pool was not available which is why i booked

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us with towels, extending their hospitality beyond our expectations

r me the temperature was great, very refreshing) and a smaller warm one

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

beautiful property, great heated pool, wonderful service.

garden, big cold pool

not far but you have to take a tuc tuc to get there. the thermal pool was not very hot.

pool very clean and warm

i got the pool to myself both times

pool a bit dirty

swimming pool, sauna, jacuzzi, free water

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

if it's fully booked then residents of the hotel are not able to use its facilities

we particularly liked the upper house rooms with your own pool area

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

we stayed on the higher level rooms located 150 steps up, near to the infinity pool and jacuzzi

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool