garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds, so clean,

good pool

enjoyed the view and the pool; staff was great, restaurant was convenient and food was very

the pool was clean and enjoyable

we were super pleased with our suite, the food in the restaurant, the staff and the pool and gardens

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

if it's fully booked then residents of the hotel are not able to use its facilities

professional and friendly staff, lovely pool, huge rooms, great chef

inly the pool area, which is way better than the hotel's)

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

the hot pool

beautiful property, great heated pool, wonderful service.

very beautiful hotel, great pool. very friendly staff, great food

hotel: nice pool

the pool was unusable, dirty and probably unhealthy

pool was not available which is why i booked

pool was constantly dirty, my kids were not able to enjoy it

there is a pool table, fuse ball and air hockey all free

pool was dirty and not used

the view and the pool area was beautiful

the pool area was really nice and we reserved a slot at the hot tub during our last night

excelente service,the swimming pool,the outside movie..the view to the lake super!

a lap pool in the open aired courtyard looking directly at one of the volcanos

the pool was a lil bit dirty

location is breathtaking as are the gardens and wonderful pool area

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going on boat rides and walking around the

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

the property it s fantastic! gorgeous garden, pool and a beautiful view!

gorgeous pool

peaceful clean room, pool, and direct access to the lake was fantastic

the staff was very friendly and helpful. the pool was great! very nice view of the lake.

location away from the noise, private beach, pool, complimentary breakfast, clean towels and made beds everyday, beautiful garden and jungle

the bungalow, the pool

beautiful pool with amazing lake views. extremely helpful staff.

room was beautiful and we had a good time at the pool

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

i got the pool to myself both times

pool a bit dirty

hotel has a new pool in a nice area in front of the lake (behind the parking) right there we enjoyed the rising sun

pool was honestly too cold for swimming but not much they can do about that