pool was out of service, the laundry was out service and the treadmill in the fitness center was

was very pleasant and efficient; room, common areas and pool were all clean and well kept

everyone was very friendly, the room was very spacious and clean. the pool was great.

the pool wasn’t open

we got the room with the whirlpool tub, so the bathroom was huge by hotel standards

a hot tub in pool area would be great ;) honestly the friendly staff just made our stay great.

was a really clean, updated hotel. nice indoor pool.

clean, quiet, nice pool, welcoming staff

pool is open late

fresh, clean, great pool and work out facility. breakfast was offered and great variety.

were really nice, breakfast was delicious room were super clean and comfortable very quiet place pool open from 6 am to 11 pm

size of the pool

pool was very small and narrow

pool was out of order

pool was lacking towels for guests, but fresh from the dryer to my hands was nice

cant really say it was a big deal but it would have been nice if the pool was up and running but i understand that updates were being made so it really was no issue for

pool and hot tub perfect for relaxing and for my 2 daughters

the pool hours and the option to use the spa and pool. breakfast options.

clean room, great breakfast. nice pool.

the beds were comfy, staff was nice, continental breakfast was good, n there's a pool!

the pool and hot tub was nice

location, breakfast was awesome, pool and whirlpool was great.

nice pool& hot tub, fitness area was good

staff, breakfast, and pool.

we miss the pool

i didn't see the pool but the room was beautiful. front desk staff was very friendly.

pool was very small and the hotel was a bit busy because it’s connected to the conference center

room and facility including pool area was clean and nicely appointed

clean hotel and secure swimming pool was clean and nice size for my kids have fun.

pool should be bigger.

went to take the kids to the pool only to find no hot tub

were so many kids there every time i went to get one of thw fresh baked cookies they were gone

location. indoor pool for the kids.

were a couple families that took over the lobby area and their kids were left to run the halls yelling and playing ball in the halls until 10 pm

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

the pool was heated thank goodness breakfast was great many options for everyone to

pool was small. lacked a hot tub.

indoor pool was not heated

my t.v in bed room didn't work. bed to hard hurt my back.pool could of been heated

pool was unexpectedly closed when we were ready to use it and did not reopen during our stay

loud, can hear everything in hallway, kids playing, excited about hanging out together in hotel

chlorine made even having breakfast there an impossibility (let alone the noise associated with kids having fun)

close to 12 oaks mall staff was friendly bar and restaurant are very good

to make matters worse, the shuttle dropped me off to an event i had

the concierge offered a private shuttle even though our destination was outside of there normal radius

it was nice to have a pool, as i had my granddaughter with me

swimming pool really disappointed me, it's extremely small, actually, you are unable to swim at all

buffet could've varied a bit on a daily basis because of indoors pool floor up to and inside lift was sometimes very wet/slippery --> maybe a sign inside pool door

showed us around where the pool ,eating area was located

amount of chlorine in the pool seemed excessive, really stated to irritate my daughters skin.

the food, room service

only two floors and kids running through the hall.

restaraunt and bar were closed due to covid

lobby area had a pizza party w/kids going on and it was very loud

parking was full

the pillows, and the pool was cold

i didn't have time to use the fitness center or pool, but both looked to be in fine shape

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could have been warmer, and there was no hot tub , but it was in no way a downside to our time

could've turned the heat up more in the pool area also the deposit was high and they don't offer free breakfast

very clean. nice pool and they had breakfast that weekend. also they always have coffee.

i wish it had a hot tub don’t get me wrong i like the pool but the other would be nice

wish the pool was warmer or there was a hot tub.

the pool was small and cold for indoor.

room is clean, spacious courteous front desk warm indoor pool.

my granddaughter loved the pool

loved the kitchen!

the lady who took care of breakfast during the week was especially helpful and

the breakfast was very fresh and varied

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

restaurant hours. breakfast buffet ($15 a person) is equivalent to hampton inn free breakfast.

the pool towels are super tiny.

pool was spacious and

too much chlorine in the pool.

the pool was cold and there wasn't a hot tub.

that being said, like many guests, we were there for the area dance competition so it the pool area was very busy

the pool is honestly disgusting it's evident it's not being cleaned nightly!

my daughter enjoyed the pool and the jacuzzi

forgot my swimsuit, but pool was rather busy that weekend

the pool closed to early

freezing pool.

pool was closed due to covid but i definitely understand that

pool could be 2 degrees warmer. mattress was feeling a little old and springy.

the pool area was wild.

they had change the water it the indioor pool so the pool was close.

pool area and hot tub are nice

the pool was clean clear warm, and hot tub was great at 102 d

pool and the hot tub were out of order

booking for pool time.

pool should ve been a bit bigger and rooms need microwave fridge but nothing to heat up your food

the hours of the pool need an update. no kids after 9, adults til 11 or midnight.

nice room, good size, nice pool

pool looked a little discolored in places

pool was clean, room was clean, and i got the lowest rate i have ever had at a holiday inn, even

the pool was nice

pool area seemed very dirty looking, not outdoor seating area

everything was good including very good breakfast

free breakfast and complimentary wifi access.

however, it would be great if there were a few more vegetarian options for breakfast

breakfast buffet

room , excellent breakfast

always beautiful, neat and clean. pool is nice

pool area was clean and nice exercise room

in the pool said it could get to 85 but it wasn't warm

pool was ready to use, but the hotel did not receive the certification yet, we were not able to use

very tidy and the pool was fun!

very friendly & the pool is actually open!!

the beds were comfortable, the pool was great and the breakfast was a great bonus

turned out to be a bit far from our destination. pool was extremely cold.

was perfect phone worked in room internet worked and pool was open it could have been warmer but a wonderful stay and they accommodated for my autistic

breakfast was very good. the kids enjoyed the pool.

swimming pool was small but not crowded

room pool

very clean and modern. friendly staff, nice breakfast, fun pool. great experience!

our room was wonderful! kids had a blast in the pool! cleaning staff were friendly!

had to wait a few minutes to get to and/or from the pool as no stairwell accessed the lower level where the pool was located

the pool was way over crowded so my family could barely use it.

friendly staff, clean rooms, nice pool, great breakfast.

everything just couldn’t use the fitness and pool :( due to the pandemic covid-19

love the pool with the waterfall

the pool was jam packed

clean, amazing staff, food and comfortable hotel room. kid friendly and nice relaxing pool.

the pool was nice and relaxing

i could not use the pool, maybe next year

we would have loved an outside pool.

my son loves the pool & the little lazy river

the pool was still open thru renovations

was very clean and had fresh decor, had a pool which i didn t use but family staying in the same hotel enjoyed, great variety of breakfast

chlorine in the pool area was so strong, that it started making my eyes burn and making my children cough

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

the pool was fun and the temperature was perfect

pool was not working, same breakfast everyday nothing changed no variety

room cleaning during 4 nights stay no wam water for the shower for 3 morning swimming pool out of

pictures portrayed the pool as being larger than it was, good thing we were the only one using at the time, not much room

made the rooms and pool look bigger than they actually were

family and i were very disappointed to find that the pool was closed and had been closed since 2020

lobby/lounge was great. nice space to relax and talk with friends. pool kept the kids busy.

pool was small but perfect for the kids

front desk staff was friendly and accommodating with an early check in request

able to accommodate late check in and late check out times.

location to our venue and the fact that it had a bar and restaurant

pool are was nice

kitchen

it was good for hotel breakfast.

i liked how clean the room was and kitchen was. the hotel overall was nice.

a large and has a fully functioning kitchen and large spaces

the food & pool were a plus

the spa and pools still not open.

the swimming pool area was somewhat dimly lit. not a big deal, just something i noticed.

only thing was that the bistro and the pool were not open

the staff was velvety welcoming the rooms was clean and it smell good the best part was the pool never been to a hotel with a warm pool this is by far my new favorite

the customer service, the pool/spa, comfortable beds and room set up

the pool was closed

noticed a strong chlorine smell in my room, seemed it was coming from the pool area

love pool and spa

they need a adult pool hour

not that i didn't like it per say, however, the pool area was very small

pool size was small and a sauna would have been nice.

pool and dinning not available because of covid.

the pool was quite cold

hot tub in the pool area was not working.

having a pool and hot tub, and the ability to eat all meals there, was a plus

room was nice, pool was open late

i was in town with my hockey team and we were placed right across from the pool and hot tub

great pool, hot tub and work out space

the swimming pool was too cold should have a heating pool

loved the properties room and pool area they were very safe when it came to the covid

the pool could have been nicer.

location,swimming pool

room was clean, pool was clean, and staff was nice

the big sliding glass doors between the pool and the patio during warm weather - that's why they're there

pool has been closed for over a year—we were really hoping it would be done by now

the ladies at the front desk were phenomenal! the pool was great!

it was very clean, the staff was friendly, the pool was great, and the rooms were nice!

breakfast was good, the pool was clean and warm once inside

a lot of kids in the swimming pool with wet towels left all over the place, etc...

there was no pool

no pool

only bad thing in the whole hotel is no pool lol!

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested a room with a pool at novi and got redirected to farmington

breakfast was ok could have more of a variety, such as turkey bacon or sausage

chelsea was wonderful. pool was nice. breakfast was great.

friendly staff, quiet rooms, pool and hot tub, breakfast too

thing was awesome the staff,the place, good response, good food, the pool & the gem where realy a good add on

the pool and the hot tub

comfy rooms, pool, internet tv

of kids in and out of the pool…puddles everywhere leading to the elevators, inside the elevators, etc

swim pool and the 24 hours of the gym

pool was heated and rooms have nice appliances.

breakfast was delicious and the pool was great

the room was more than an hour late but no later check out, no towels in pool area, lol, staffing is an issue in many places though so, i suppose it will

it's very nitpicky, but i would love to have a hot tub in the pool room for my sore back. :)

the pool is small but fine

the pool was nice, clean and warm

i really enjoyed the swimming pool and the breakfast was great!

nice pool area and workout room

very clean had a very nice pool workout area

nice indoor pool but too cold for us to

pool was closed sound proofing should be better would like to have safe in room

we were looking forward to swimming but the pool was too cold.

they need to adjust the temperature in the pool room and in the pool it’s ridiculously cold

only thing was the pool could have been heated up by a few degrees because we did visit in the colder weather

swimming pool was out of order

clean, nice pool and gym, breakfast, well appointed room

pool lovely. good temp. breakfast very good

the pool was open, and nice

chlorine smell in the pool area was very overwhelming

the new beds were extremely comfortable. spacious room. nice pool.

pool was down

would of been nice if the pool had a hot tub.

pool not working.

disappointment was condition of pool

●the fitness centre missing a few weights and 1 treadmill and treadmill tv not working ●the pool and whirlpool needs to be cleaned- towel in whirlpool and debris on the water in both

pool was a bit over chlorinated which made sitting in the hot tub and swimming not as enjoyable as

the pool situation

pool was closed

that breakfast wasn't included and the pool wasn't open.

the breakfast in the morning and the indoor swimming pool.

the pool was dirty

loved the room and pool area

hotel was clean, staff was nice and the indoor pool area was very nice.

i liked the pool. too bad the sauna did not work.

nice indoor pool that we did not use

pool closed due to covid restrictions

my granddaughter loved the pool

pool was absolutely freezing

the staff, from manager to housekeeping and especially who runs a tight but friendly ship in the breakfast room

well stocked breakfast every morning

and respectful and pleasant just to be around the staff go out of their way to make sure there is breakfast in the morning even if supplies are low, i couldn't have picked a better hotel to stay

nice, safe area. clean hotel. hot breakfast.

breakfast

the pool was cloudy

jets didn’t work, overpriced, unfriendly staff, forced to go to reception to be let into pool area, didn’t get the king bed suite i pre-paid for, no room service even after requested

pool was freezing cold,the hot tub was warm, like a kids bath water, not hot

the looks of it and had a indoor pool

the room right next to the ice maker and the pool area was out of order.

my kids wanted the pool to stay open longer but you know

the pool had a bit too much chlorine my swimming suit top changed colors and lost a few.

now hot tub in the pool area.

i wish there was a hot tub with the pool.

pool water could have been cleaner

great price, big pool, jacuzzi in the bathroom, friendly staff

that the pool was closed, i thought we were past that with covid

the whirlpool tubs are a bonus to our stay and love tge huge pool

helpful, room large bed comfortable new mattress, did not have to pay extra for jacuzzi, nice big pool, rate not bad

the pool was very nasty at my stay bugs was in there

was so strong in pool area i was not even swimming and my eyes were burning kids eyes were so red when they had to

their pool had to be drained because a child had an accident, they called me before we checked in to let

staff ,beds breakfast, pool,clean bathrooms great manager

pool was drained ud83dude14

hot tub and pool cold.

there was no microwave and refrigerator in the room and there is no pool

swimming pool for relaxation would have been great

no pool, and the rooms were small, especially in the bathroom...

was a running water leak on 2nd floor, causing water to pool in bottom of stairwell running from underneath the last step

nice pool

problem was that the pool wasn't heated it was freezing like getting in a ice bath or frozen lake

breakfast was fine the only problem was the pool it was freezing you could heat the pool up and it would have been perfect stay for me

no microwave and the pool was closed.

nothing i can think of. wish we would have had time to check out the pool.

the only complaint i have is that the pool was freezing lol

lots of construction, low quality breakfast

breakfast options were absolutely terrible

breakfast was good too

was broken no refrigerator in room stain on toilet seat was very outdated had a mold smell the breakfast was very cheap made not worth

it’s not clean at all. it’s ghetto and breakfast is a joke.

well taken care of. the pool was warm!

the staff was friendly and personable, everything is modern and clean, love the pool and the fact that there is a shower and a bathroom in the pool area

the pool was to cold!

the pool was nice too

the pool was also very nice

the sports bar was good. nice food and good chill spot!

waking up to the aroma of freshly brewed coffee and enjoying a hearty breakfast set the perfect tone for exploring the surrounding area

we needed an early check in and the receptionist tried to get that accomplished and it happened

great bar and grill next door with live music

i liked the staff,they were friendly,and the bar and grill was next door.

loved that they had a pool and hot tub that worked

the pool and hot tub were just what we needed

the fault of homewood, part of our reasons for staying at homewood was the pool, we weren’t told that it was closed and it was a big disappointment for the kids in our

pool chlorine was over whelming and the side walls were dirty from body oils

the pool is well-maintained

kids loud at the pool

pool was being fixed, would have liked a swim.

pool was closed

pool and hot tub not working. but see below.

everything was convenient our room was right by the pool!) the hot tub was so great in the room.

breakfast

advertised a continental breakfast, but didn’t provide anything but coffee and bread

continental breakfast i wasn't impress there wasn't much to choose from and rooms weren't clean enough

there was no continental breakfast

no breakfast was provided. delivery apps worked fine. so did lyft.

breakfast service was one of the best i've ever had

room was larger than expected with a whole mini kitchen and sofa area

comfy bed and small but good buffet breakfast

you have to pay an extra deposit to use cookware if you have a kitchenette in your room, on top of the incidental deposit

the extra sitting room, desk and kitchenette saved us many times

better breakfast it was ok but the juice oj did not taste good water down more towels in the pool

i really like the pool area. how clean the hotel was.

my kids loved the pool and the spa to relax in

pool was clean, and fairly warm

staff was very pleasant, the hotel is very clean , although the pool has so much chlorine my eyes hurt when leaving the area

the pool is smooth and relaxing, but i keep saying it, the bathtub is why i m here

pool area could have been a little cleaner.

the pool could have been cleaner

pool

there was a lot of children in the pool.

the website made it look like there was an actual bar area, but it's just part of the bistro

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

having only one small bar of bath soap for two people to share did not sit well with me

too many kids by my room and they were noisy at times but the noise didn't last long.

the kids said the pool smelled like pee

pool was nice a bit cold but still nice

room for grandson's birthday, couldn't use pool due to unruly guests jumping in pool, desk said they could do nothing

breakfast choices from front desk as dining area , pool, workout area closed due t

too many kids in the pool that evening, but they were all well behaved.

no pool, no workout area, no dining area due to covid

bigger pool/breakfast free with room/better view out of the windows

rooms were spacious/beds comfortable/quiet room/pool clean-could of been a little warmer

pool was a little cool

pool and workout was well cared for and easy to use

the pool was nice and the staff was accommodating and very sweet.

liked everything just wish there was a hot tub in the pool area as well as bath tub in our

kids enjoyed the pool

family enjoyed the pool

pool area the heat was blasting and it was already 90 degrees outside, this are we could not

was super cozy and quiet, the complimentary breakfast was great before i had to go to work, the pool was a little small but we had fun, our room was perfect

keep up good work wit clorine clean pool hate to go to hotel an pool foggy dirty

very clean, breakfast had a wide selection. granddaughter loved the pool

pool clean

the swimming pool wasn't clean water was mercury could see underneath

sadly a child threw up in the pool so the pool had to be close down which was one of the things my kids were really looking

was great, breakfast exvellwnt, pool clean and warm, housekeeping kept us comdort azz ble

we were surprised the main office and pool area were not joined to the room accommodation area.

pool in separate building from rooms

pool was awesome

pool hours. room was clean. breakfast was great. bed comfortable

the hotel also had a lovely pool area where i could relax and unwind

very clean hotel with nice small pool and workout room

water in the pool was unheard. brrr. no hotel bar/manager’s receptionist for socializing.

clean, modern hotel. free parking, pool, breakfast. shopping and dining nearby

nice sitting areas, gym, printing area, pool and shops in the area

there weren’t any towels in the pool area

indoor pool was very cold, water in shower would not get hot and could not stay very warm either

love that the pool was indoors and the rooms were clean and comfortable, the breakfast was

was disappointed that the pool was closed. was looking forward to a swim.

the pool was a bit murky

it is always nice to have a kitchen in your room, no matter how small, it just makes everywhere seem more home-y

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge are nice and a vibe

spacious room. full size kitchen was convenient and breakfast was good.

spacious room. full size kitchen was convenient and breakfast was good.

free laundromat and breakfast and snacks

friendly staff. well equipped fitness center. nice pool/spa area

didn't like that it was over the capacity and the pool area and they did not check for ids for the kids that was in the pool that were supposed to be

the pool was cold

the pool could've been bigger but overall it was nice .

very clean and totally quiet room! the pool area and workout room are nice.