nice gym with high quality equipment, clean pool. overall just very welcoming, neat and clean.

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could have been warmer, and there was no hot tub , but it was in no way a downside to our time

the pillows, and the pool was cold

pool was freezingud83eudd76 in january

the price, the staff, the amenities, and the pool for my grandson

the pool was frrrreeeeeezing cold and the whirlpool was not working properly

amount of chlorine in the pool seemed excessive, really stated to irritate my daughters skin.

it was nice to have a pool, as i had my granddaughter with me

swimming pool really disappointed me, it's extremely small, actually, you are unable to swim at all

pool water could have been a little warmer

the staff were extremely friendly, spacious rooms and plenty of parking

the food, room service

location, parking, front desk and breakfast

parking lot could have been better lit

room service menu did not show delivery charge

shuttle service

the shuttle option was good to, just

got was adjacent to another room and the people staying in it were loud adults but also had loud kids and with that door we could hear everything

hotel had a shuttle running to the event we were in town for, which was a huge bonus

pool was great for the kids in february

were a couple families that took over the lobby area and their kids were left to run the halls yelling and playing ball in the halls until 10 pm

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

were all too busy drinking and talking to the other parents to pay attention to what their kids were doing

the room was comfy and my kids settled in just fine

the room was comfy and my kids settled in just fine

indoor pool was not heated

pool and workout room were closed for renovations

pool was small. lacked a hot tub.

pool was unexpectedly closed when we were ready to use it and did not reopen during our stay

the pool was heated thank goodness breakfast was great many options for everyone to

i didn't see the pool but the room was beautiful. front desk staff was very friendly.

room and facility including pool area was clean and nicely appointed

perfect for families..with indoor pool and breakfast

clean hotel and secure swimming pool was clean and nice size for my kids have fun.

pool should be bigger.

the pool and work out area. and most definitely, the breakfast

my granddaughter loved the pool

room is clean, spacious courteous front desk warm indoor pool.

pool and wieght room was very nice although there wasnt a hot tub

good breakfast, clean pool, clean rooms

the hours of the pool need an update. no kids after 9, adults til 11 or midnight.

the pool was clean clear warm, and hot tub was great at 102 d

the pool heater was broken

to the pool couldn't enjoy it kids without supervision jumping in the pool

pool should ve been a bit bigger and rooms need microwave fridge but nothing to heat up your food

freezing pool.

pool, hot tub, service, cleanliness, roominess, location, friendly service, cookies, to go bags in

forgot my swimsuit, but pool was rather busy that weekend

the pool is honestly disgusting it's evident it's not being cleaned nightly!

hot tub and pool area being too close together

enjoyed pool

location, breakfast was awesome, pool and whirlpool was great.

we miss the pool

the hotel was clean, rooms spacious, pool and hot tub great, and the area of novi is lovely

the pool and hot tub were clean and the towels were nice unlike many facilities

they had change the water it the indioor pool so the pool was close.

the moment we walked in the staff was very welcoming, rooms were beautiful and clean, bar and pool area were awesome

pool and hot tub area but i wished it was open until 2am

pool could be 2 degrees warmer. mattress was feeling a little old and springy.

the pool area was wild.

nice room, good size, nice pool

the salt water pool was a perfect temperature and breakfast each morning was amazing

nice staff, no issues had extra towels and wash cloths, pool was nice kids enjoyed very much

did not use pool area, but looked clean

we had the pool to ourselves and had a blast

clean and good breakfast

breakfast was very nice. beds are very comfortable. staff was very nice. room was very clean.

the greeting at the front desk, breakfast,the room all excellent

for the price, the staff and property goes above and beyond. we also had a great breakfast.

room , excellent breakfast

that being said, like many guests, we were there for the area dance competition so it the pool area was very busy

the pool was cold and there wasn't a hot tub.

the pool towels are super tiny.

the pool area was nice and the pool was warm

too much chlorine in the pool.

the lady who took care of breakfast during the week was especially helpful and

breakfast was great!

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

great sized rooms, good gym and close to a families home

restaurant hours. breakfast buffet ($15 a person) is equivalent to hampton inn free breakfast.

the beds were comfy, staff was nice, continental breakfast was good, n there's a pool!

the room was nice and the pool and hotvtub too.

pool and hot tub was a great addition

pool was warm and very clean

clean room, great breakfast. nice pool.

if pool and gym had been open would really have made my stay awesome

my children loved splashing around in the pool

pool is open late

a hot tub in pool area would be great ;) honestly the friendly staff just made our stay great.

clean, quiet, nice pool, welcoming staff

salt water pool was an interesting experience

very nice hotel but the pool was very small and no hot tub.

size of the pool

pool was out of order

there is also a pool & exercise room

pool was out of service, the laundry was out service and the treadmill in the fitness center was

pool is a little small

we got the room with the whirlpool tub, so the bathroom was huge by hotel standards

the pool wasn’t open

the no pool and breakfast

pool hours for adults should be extended to 9pm until 1am

the waterfall in the pool area wasn't on during the day.

love the pool with the waterfall

the pool and hot tub were great as well

very comfortable bed. breakfast was excellent. pool size smaller than pictured.

loved the warm swimming pool and loved the spacious

pool

was perfect phone worked in room internet worked and pool was open it could have been warmer but a wonderful stay and they accommodated for my autistic

breakfast was very good. the kids enjoyed the pool.

very friendly & the pool is actually open!!

pool are was nice

it was good for hotel breakfast.

very clean and the staff were friendly and helpful. great breakfast options as well.

location, breakfast, parking, staff, cleanliness

the breakfast was terrible, the only hot food they served were eggs,biscuits and gravy, and a waffle

pool and hot tub were not hot at all, house keeping came once, not many uber in area, only lyft and

pool is ok, but wish they would upgrade it to be larger (but that might just be me

pool,and hot tub and fitness room.

they need a adult pool hour

carpeting was worn, didn't match all of the renovations that were done. pool was murky.

i didn’t use the indoor pool but i did look at it and it was very clean

the swimming pool was too cold should have a heating pool

bathroom you had a pool hot tub

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and was

having a pool and hot tub, and the ability to eat all meals there, was a plus

pictures portrayed the pool as being larger than it was, good thing we were the only one using at the time, not much room

room cleaning during 4 nights stay no wam water for the shower for 3 morning swimming pool out of

the pool being closed

pool is outside only

outdoor pool was closed, but at the time of our booking, it was never mentioned.

the pool was still open thru renovations

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

the pool was fun and the temperature was perfect

pool was great

bed was comfortable, pool and exercise room were great, breakfast was good

the room and pool!!!

the staff was velvety welcoming the rooms was clean and it smell good the best part was the pool never been to a hotel with a warm pool this is by far my new favorite

the swimming pool area was somewhat dimly lit. not a big deal, just something i noticed.

nice balcony and not oo far from the pool

i didn't like the pool wasn't open or no ice machine

only thing (not a huge deal) wasn't able to get in pool or hot tub

not that i didn't like it per say, however, the pool area was very small

clean and quiet rooms, nice beds, nice pool and hot tub.

customer service, the size of the room and pool area.

pool and dinning not available because of covid.

the pool was not heated!

pool area and exercise room was very nice

they have amazing staff and pool

room was clean, pool was clean, and staff was nice

location,swimming pool

the staff is amazing always helpful! rooms are clean and good breakfast nice pool area!

clean! close! comfortable! everything open! pool! breakfast!

it was very clean, the staff was friendly, the pool was great, and the rooms were nice!

pool has been closed for over a year—we were really hoping it would be done by now

a lot of kids in the swimming pool with wet towels left all over the place, etc...

only bad thing in the whole hotel is no pool lol!

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested a room with a pool at novi and got redirected to farmington

there was no pool

no pool

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

chelsea was wonderful. pool was nice. breakfast was great.

friendly staff, quiet rooms, pool and hot tub, breakfast too

pool and nice to my children

the pool area got a little crowded.

the pool and the hot tub

pool area could be larger

i dined on the garden patio, strolled the property, and took in a swim and soak in the pool and hot tub before i left

my son loves the pool & the little lazy river

the property was extremely beautiful the pool was so cute for the kids to enjoy.

the pool was nice and relaxing

there were kids in the pool being loud

the room was more than an hour late but no later check out, no towels in pool area, lol, staffing is an issue in many places though so, i suppose it will

of kids in and out of the pool…puddles everywhere leading to the elevators, inside the elevators, etc

swim pool and the 24 hours of the gym

the pool wasn’t as described

the pool is small but fine

it's very nitpicky, but i would love to have a hot tub in the pool room for my sore back. :)

pool was nice and was heated

nice pool area and workout room

pool and room

also, the pool was a little small, especially with a lot of people using it, and no hot tub

pool advertises as being 85 degrees and heated which was one of the main reasons for choosing this

pool area was clean and nice exercise room

always beautiful, neat and clean. pool is nice

pool was ready to use, but the hotel did not receive the certification yet, we were not able to use

nice indoor pool but too cold for us to

very clean had a very nice pool workout area

the pool and continental breakfast

we were looking forward to swimming but the pool was too cold.

they need to adjust the temperature in the pool room and in the pool it’s ridiculously cold

able to accommodate late check in and late check out times.

pool was small but perfect for the kids

allowed a group of kids to hang in the hallway all night until 1am yelling and conversing

the bar and dining

there was not even a laundry bag in the

our room was wonderful! kids had a blast in the pool! cleaning staff were friendly!

the pool wasn’t open

everything was clean from the rooms to the pool area

had to wait a few minutes to get to and/or from the pool as no stairwell accessed the lower level where the pool was located

great continental breakfast, nice pool and fitness area. and close to the michigan stadium!

pool was a bit over chlorinated which made sitting in the hot tub and swimming not as enjoyable as

●the fitness centre missing a few weights and 1 treadmill and treadmill tv not working ●the pool and whirlpool needs to be cleaned- towel in whirlpool and debris on the water in both

the room and the amenities themselves were all very much appreciated and in good form except the pool

loved everything it was quite the pool n hot tub was so well needed

pool looked very nice but we didnt use it

pool was pretty crowded with kids but on the brighter side it’s adult swim from

that breakfast wasn't included and the pool wasn't open.

the pool was dirty

jacuzzi and pool was open, rooms nice

that the pool wasn't open

we loved breakfast and the pool

wasn’t able to use the pool

there were about 25 kids in the pool when we arrived

only thing was the pool could have been heated up by a few degrees because we did visit in the colder weather

the pool was nice and the location was perfect and close to family we were visiting

was a running water leak on 2nd floor, causing water to pool in bottom of stairwell running from underneath the last step

swimming pool for relaxation would have been great

there was no microwave and refrigerator in the room and there is no pool

nice pool

no pool, and the rooms were small, especially in the bathroom...

it’s not clean at all. it’s ghetto and breakfast is a joke.

breakfast was reported to be excellent but was also less then good

was broken no refrigerator in room stain on toilet seat was very outdated had a mold smell the breakfast was very cheap made not worth

breakfast was good too

breakfast gone by 7 no options

pool area could have been a little cleaner.

pool, room service, nice accommodations

pool

there was a lot of children in the pool.

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery and close to our

we ended up just getting 1 bar from a nice housekeeper

too many kids by my room and they were noisy at times but the noise didn't last long.

didn't like that fact that the kids was running around all day in the hallways especially at night

kids had to walk throught the dark courtyard during winter, slight inconvenience

the website made it look like there was an actual bar area, but it's just part of the bistro

breakfast

continental breakfast i wasn't impress there wasn't much to choose from and rooms weren't clean enough

shabby room lack of amenities, hand towels, etc poor breakfast options

breakfast is not toast and coffee

there was no continental breakfast

staff was very pleasant, the hotel is very clean , although the pool has so much chlorine my eyes hurt when leaving the area

i really like the pool area. how clean the hotel was.

my kids loved the pool and the spa to relax in

better breakfast it was ok but the juice oj did not taste good water down more towels in the pool

pool facility was open for the first night and then the second night and thereafter pool facility

thing going for it is that it adjoins a very cool sports bar and grill that is literally a 50 foot walk outside the front entrance

we needed an early check in and the receptionist tried to get that accomplished and it happened

great bar and grill next door with live music

the convenient location and delicious breakfast made my trip even more enjoyable—i'll definitely be returning

breakfast was amazing

pool was too full had too many people and parents were drinking by the pool couldn’t enjoy the

liked everything just wish there was a hot tub in the pool area as well as bath tub in our

pool area the heat was blasting and it was already 90 degrees outside, this are we could not

was no bathroom fan and the pool was small and chilly, the room the pool was in was not very inviting

kids enjoyed the pool

indoor pool was very cold, water in shower would not get hot and could not stay very warm either

why are they sweeping in pool area while people are swimming

the pool and gym

i was very happy that the hotel had a pool and exercise room

was quite a bit of hair in the pool and the pressure in the shower wasn’t strong enough to wash my hair so i had to do it under

i didn’t like the fact the pool room and a bad feces odor that was very potent and very foul smelling

pool was opened late was very clean and updated staff was very friendly and joking around with

the looks of it and had a indoor pool

the pool was cloudy

pool was freezing cold,the hot tub was warm, like a kids bath water, not hot

i didn’t have the breakfast but the location was perfect.

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge are nice and a vibe

it is always nice to have a kitchen in your room, no matter how small, it just makes everywhere seem more home-y

the breakfast was very good and filling

free laundromat and breakfast and snacks

breakfast could have been better usually the same thing kind of cold

and respectful and pleasant just to be around the staff go out of their way to make sure there is breakfast in the morning even if supplies are low, i couldn't have picked a better hotel to stay

breakfast

the staff was especially nice and the breakfast was very good.

great friendly staff, clean place, very accomadating.good breakfast.

their pool had to be drained because a child had an accident, they called me before we checked in to let

specific for the pool/ hot tub

was so strong in pool area i was not even swimming and my eyes were burning kids eyes were so red when they had to

wifi is fast the keep-fit room and pool are free for the guest it's a pity that i have no time to teste the food

pool was drained ud83dude14

pool water could have been cleaner

the pool was difficult to stay in because it had so much chlorine.

need a bigger pool , that’s all

everyone is friendly they have a pool and a workout room they do late check outs and breakfast is open long enough to catch it

booked this hotel because it has a pool but it was closed while we were there for maintenance which was disappointing because my kids

nothing i can think of. wish we would have had time to check out the pool.

24 hour pool open

problem was that the pool wasn't heated it was freezing like getting in a ice bath or frozen lake

and the kids loved the pool

breakfast until 10. pool until 10. check out is noon!

indoor pool for the kiddos

the pool the lounge bar bad the exercise room

friendly staff. well equipped fitness center. nice pool/spa area

very clean and totally quiet room! the pool area and workout room are nice.

the pool was cold

there was a pool and hot tub that we enjoyed

the hot pool it stayed with dirt floating we couldn’t get in it

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is different every time

rooms and common areas, friendly staff, and great amenities such as the pool, concessions & breakfast buffet

the pool n room

water in the pool was unheard. brrr. no hotel bar/manager’s receptionist for socializing.

the hotel also had a lovely pool area where i could relax and unwind

we didn't have an opportunity to use the pool but that was due to scheduling.

nice sitting areas, gym, printing area, pool and shops in the area

clean, modern hotel. free parking, pool, breakfast. shopping and dining nearby

pool closed because of covid-19.

that the pool was closed, i thought we were past that with covid

the whirlpool tubs are a bonus to our stay and love tge huge pool

great location and the price was amazing. jacuzzi tubs and a big pool!

every but pool

the swimming pool wasn't clean water was mercury could see underneath

the kids loved the pool too

keep up good work wit clorine clean pool hate to go to hotel an pool foggy dirty

the pool was fun for the kids.

friendly staff, clean rooms, nice pool. best breakfast!!

loved the pool area and that there was a gym available 24 hours

pool area, hot cookies and jim the front desk assistant

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

love the set up with the room being near the pool and with covid you guys are only allowing 10 people at a time

not at all it was perfect. my daughter turned 12 we just came to get in the pool

room was great and the pool. great lounge too.

pool area needs renovating

the pool was closed due to bad guest.

beautiful atmosphere. pool was great

o fully functional pools