pool area, hot cookies and jim the front desk assistant

even though they have a pool, they have managed to save the whole hotel from smelling like pool

not at all it was perfect. my daughter turned 12 we just came to get in the pool

the room off the pool and the location

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

not having a hot tub in pool area and the pool needs water changed.

the pool heater was not working which was disappointing to my 6 year old

would have been nice to have a fridge in the room. pool was cold. hot tub would be nice.

i didn't expect a suite, didn't get one, but the amenities were exquisite

o fully functional pools

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

no bar or restaurant

spacious enough to park my race car trailer

noise from rooms next door due to kids running, jumping and hollering

we were there for kids us fencing competition

pool was cold

the pool signs keep alluding to a whirlpool/spa but there is no whirlpool

, courteous , friendly staff ,very helpful pool was not as clear as it should have been and air conditioning a bit noisy all together great

the pool need to be clean and i didn't know i was going to charged a deposit fee

the pool water is not clean. after swimming, the skin is so itchy.

the pool was super cold.

clean, modern hotel. free parking, pool, breakfast. shopping and dining nearby

good breakfast and pool

we didn't have an opportunity to use the pool but that was due to scheduling.

water in the pool was unheard. brrr. no hotel bar/manager’s receptionist for socializing.

the grandkids loved the pool

was great, the food was great for breakfast, nice kitchenette area in room the fact that the pool stayed open until 11 was a major plus, the fitness center was great over all it was very homey

the pool was nice and clean

pool area needs to be better stocked with towels

the pool was dirty, and the breakfast potatoes tasted undercooked and bland.

the pool area, closes at 10 as well

pool was closed for maintenance the entire 5 night stay

being fairly new toilets should have been ada compliant also pool was not available for one day for

also the indoor pool was about 56* and freezing cold

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

the heated pool and fitness room

beautiful and clean. restaurant and bar were very nice. pool area was clean and fun!

the pool could have been cleaner and we wished it had a hot tub.

how staff were letting all families in the pool at the same time

and quiet i really wish the pool was up and working but other than the the stay was good and

pool and hot tub area was very nice

pool was rather dirty

about the hotel was great breakfast, easy access of the restaurants outside, pool, exercise room all were a plus

some of the people in our family said that the pool water and hot tub were too cold.

smells clean, organized, kind staff, nice pool, jacuzzi, great location to restaurants of all kinds perfect commute to detroit

the kitchen was so nice to have

breakfast wasnt the greatest and the pool was closed due to covid

the breakfast and hot coffee was excellent and just what i needed to start my day

that the kitchen chairs needed spot cleaning.

reception nice. room nice. helpful lady in the laundry when asked for directions.

the pool was enjoyable, we also enjoyed the peaceful setting, quiet and relaxing weekend

the cleanliness , staff, pool

there were pieces i'm assuming from the pool in the bottom that i stepped on and the hot tub was awful

we used the pool twice while we were there very clean pool area

the pool and fitness areas were adequate

there was no hot tub in side the pool area.

the pool was closed

loud, unsupervised children at the pool.

also the pool wasnt as clean

nice pool and warm breakfast

was not the hotel employees fault, they did their best to service us due to the restaurant and bar was not open

decent bar in lobby

not to mention room service isn t offered on the weekends

due to covid-19 they had grab and go items. waiting for restaurant and bar to reopen.

turday or sunday nights)

the pool was a little small

i wish the pool was open later in the evening.

pool wasn’t open.

i enjoyed all the amenities at the hotel especially the pool and the basketball court

beautiful pool, clean updated rooms, staff was very friendly.

right across from the pool

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was delicious

because of covid restrictions we couldn’t do much, no pool, no dine in restaurants

pool temperature perfect, room right next to pool

pool opened too late for me

breakfast was plentiful, plenty of breakfast options, fresh, hot, the room was very spaciously wide

room, the location, the fitness center in the facility, the pool, the staff was great and the continental breakfast

easy check in/out, outside patio to enjoy breakfast

the pool and fitness area were great and convenient

breakfast was amazing, very large welcoming area to enjoy your breakfast

very clean nice fire place outside and nice pop machine and shampoo in bathtub and nice pool

they could have advertised the pool a little more did not know they had one until check in.

the only thing i didn’t like is how the pool was a little bit dirty!

the facilities were great for the family, a swimming pool and free washing and drying facilities

many ammenities, especially the indoor pool

beds were comfortable the pool was open and they provided a hot breakfast and dinner, which was appreciated during this

the kickback, the pool and hot tub, the breakfast, the clean rooms

plus the pool and hot tub is great

pool had too much chlorine

the grow up pool time needs to be a little longer.

particularly like various parking entrances near rooms

accommodations were great. loved the breakfast and coffee.

to far too walk i not sure there was breakfast due to remodeling

breakfast was luke warm at best and dried out

the option to visit lifetime fitness since their pool is closed.

great buffet desk clerk jeffery was awesome pool was great dinner was good

huge issue was the pool area does not have adult hours

the pool was closed

beautiful hotel! loved the pool! super kid friendly

couldn t use the pool, bar, etc....

pool wasn’t open- under construction- rude employees

dirty, pool not available

didn't use the pool, but it looked clean too

pool green floor dirty from construction,rugs appeared never cleaned

the outdoor pool

definitely the outdoor pool.

pool

it has a an indoor pool with an outdoor patio

the pool area was really nice

was clean price and reasonable and it had everything that you need eatery exercise pool service was great

the pool and cleanliness of the grounds and rooms

comfy beds. great price. nice pool.

parking, scenic, clean swimming pool, we appreciated the accessibility to the mcdonald’s next door as well as the gas station

an inside pool

i loved the staff, location, pool, and soft beds and pillows.

the hotel was clean. the pool was nice.

rooms were clean and ac was cold!! pool was clean and warm. staff was very friendly!

pool was available, located near highway for transportation, with a speedway and a mcdonald’s

pool was clean, if a little chilly

great location, great price. nice pool.

it had a pool

nice pool/hot tub

pool area

the pool was very cold and hot tub not very warm

pool was very cold

the pool are was over crowded with loud teens.

location and cost, kids enjoyed the pool

clean, had 2beds plus sofa bed in room, breakfast was very good.

the morning i especially liked it going until 10 a lot of rooms stop their breakfast early and my kids are never up in time to enjoy it but they liked

sink outside our bathroom had too high of pressure that the kids kept soaking themselves accidentally

and bar was closed

door lock on the top was/is broken prior to me getting the room and the pool is really cold wish it was heated or something a little warmer but the pool area itself was

refrigerator in cabinet,pool wasn’t properly clean

the pool was definitely refreshing after the long walk around the zoo

pool was closed due to circumstances out of the hotels control, they accommodated us and had it

was great the staff, room ,breakfast and pool made it the best place we have stayed

the pool the exercise room the bar the confance room

pool closes at 9pm

there wasn’t anything i didn’t like the pool was a little leafy. i cleaned it

no indoor pool and limited parking due to building repairs needed.

pool outside and restaurant inside a hot breakfast included

nice gym, great location.

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn’t to far

cleanliness, staff was super nice, and it had indoor pool jacuzzi. breakfast was dynamite

the room and the amenities themselves were all very much appreciated and in good form except the pool

●the fitness centre missing a few weights and 1 treadmill and treadmill tv not working ●the pool and whirlpool needs to be cleaned- towel in whirlpool and debris on the water in both

the pool situation

only stay in pool for a hour

nice indoor pool but too cold for us to

very clean had a very nice pool workout area

we were looking forward to swimming but the pool was too cold.

breakfast, the pool, and staff were great.

fitness center and pool were open.

i enjoyed the jacuzzi while the kids enjoyed the pool

everything it was so nice , pool was great place was quiet and peacful at nigt

adults time with pool

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3 doors away

the pool is also crystal clear

pool was nice and was heated

the pool was nice, clean and warm

pool and room

the pool is average, the workout room is fantastic

the pool is small but fine

cleanliness and breakfast pool table was nice

we did not have time to use the pool or fitness center, but both looked really nice in passing

pool was absolutely freezing

i loved breakfast. convinced to highway. pool table pool ect.

the pool is freezing

the room was more than an hour late but no later check out, no towels in pool area, lol, staffing is an issue in many places though so, i suppose it will

swim pool and the 24 hours of the gym

breakfast was delicious and the pool was great

the pool wasn’t as described

of kids in and out of the pool…puddles everywhere leading to the elevators, inside the elevators, etc

the pool was really nice and clean. my room was clean and the staff was very nice.

that the pool wasn't open

the breakfast in the morning and the indoor swimming pool.

that breakfast wasn't included and the pool wasn't open.

the pool was dirty

the kids said the pool smelled like pee

the food bar and grill and so much fun!

the toilet too low & no handicap bar by toilet.

kids running back and forth

too many kids by my room and they were noisy at times but the noise didn't last long.

there was a lot of children in the pool.

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery and close to our

pool area could have been a little cleaner.

to many people in the pool!

the pool closes to children at 9:00pm... it would be better at 10:00 pm.

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge are nice and a vibe

breakfast was okay.

breakfast was good. staff were very pleasant and helpful.

breakfast was nice

spacious room. full size kitchen was convenient and breakfast was good.

i was very happy that the hotel had a pool and exercise room

was quite a bit of hair in the pool and the pressure in the shower wasn’t strong enough to wash my hair so i had to do it under

love that the pool was indoors and the rooms were clean and comfortable, the breakfast was

there weren’t any towels in the pool area

indoor pool was very cold, water in shower would not get hot and could not stay very warm either

i don't understand why the pool isn't open 24 hours.

she loves the pool

the overall cleanliness, the kitchen in the room, the pool, workout room, and breakfasts!

the pool was great loved how there

my kids enjoyed the pool

pool open late

the chlorine is the pool was overwhelming

i would have enjoyed an outdoor pool more than the indoor pool at the property

pool was being renovated

the pool was cloudy and i didn't feel like it was very clean

spa tub in room was amazing.

dirty couch, carpet, curtains, spa tub and bathroom

laundry machs

were abel to accommodate my early check in

that the people was all mean to my kids

the pool and hot tub were small and nice

loved the pool and whirlpool that was the extra bonus

not enough towels in the pool area

pool, jacuzzi, breakfast (so so)

the pool and hot tub was the best and the free breakfast was very

there was no microwave and refrigerator in the room and there is no pool

was a running water leak on 2nd floor, causing water to pool in bottom of stairwell running from underneath the last step

nice pool

swimming pool for relaxation would have been great

no pool, and the rooms were small, especially in the bathroom...

they didn't have hot breakfast or the pool was not open they said do to short staffing.

pool

pool an added bonus

love the pool outside

the outdoor pool is clean

pool was closed

room, pool, breakfast

the pool outside was nasty with a small amount of green water that smelled

another thing is the pool

the outdoor pool was nice but in the winter hampton would have them on that

the pool was cold

indoor pool for the kiddos

didn't like that it was over the capacity and the pool area and they did not check for ids for the kids that was in the pool that were supposed to be

the pool and hot tub the room superb.

very clean and totally quiet room! the pool area and workout room are nice.

the room was nice and clean, the pool was nice and the breakfast was great. i would comeback.

pool was freezing.

staff was great, food very good, enjoyed the pool

the outdoor pool was nice since it was hot

the fresh cookies at 5:30pm, the free full breakfast and outdoor pool

the pool and rooms was comfortable

the hotel including pool, room and breakfast area were very clean

there was a pool and hot tub that we enjoyed

on sunday the pool open at 1pm when check out at 11

the limited pool time due to covid-19

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested a room with a pool at novi and got redirected to farmington

there was no pool

only bad thing in the whole hotel is no pool lol!

no pool

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

pool clean

keep up good work wit clorine clean pool hate to go to hotel an pool foggy dirty

breakfast was great and pool was just the right temp

the pool was fun for the kids.

close to restaurants and pool was very warm despite freesing temps outside. delicious breakfast.

the pool area got a little crowded.

breakfast, meaningless, compute lab, pool, gym, n location

the pool wasn’t open but it was only because of the covid situation, so i understood

thing was awesome the staff,the place, good response, good food, the pool & the gem where realy a good add on

chelsea was wonderful. pool was nice. breakfast was great.

view into the pool area from several angles by everyday hotel guests made it awkward to swim

my best friend went to the pool, & the water felt slimy, so she didn't get to enjoy the pool.

the hotel is new, the room was spacious, it offers a pool and workout room.

i don't use the exercise room or pool, so would have preferred a lower price instead.

all other hotel amenities were also great like the pool, gym facilities, free parking, free wifi, smart tvs (only casting, no remote-controled apps),

we didn't get up in time for breakfast.

the complimentary breakfast was great

kitchen was stocked and convenient

very good breakfast

the room was spacious and loved having a kitchenette

breakfast pool clean

only got to swim an hour due to pool closing for chlorine issues.

the pool was only 4ft. that sucked.

but we only got to be in the pool no more than 15 min because it cold

the pool was not open

the pool and breakfast was wonderful

the pool was clean and easily accessible

i really enjoyed the pool

we loved our location of room close to our car and close to the pool and front desk

we had to have reservations to use the pool

the pool was empty when we used it, it could have been warmer but was ok after adjusting to the cooler

only thing is pool needed cleaned.

very nice rooms! pool was nice and warm!

i really like the bed and pool.

clean smelled nice clean pool good breakfast modern didn’t smell like any type of smoke family friendly felt safe no

bathroom you had a pool hot tub

the swimming pool was too cold should have a heating pool

great pool, hot tub and work out space

room was nice, pool was open late

i was in town with my hockey team and we were placed right across from the pool and hot tub

pool and hot tub were not hot at all, house keeping came once, not many uber in area, only lyft and

love pool and spa

pool,and hot tub and fitness room.

noticed a strong chlorine smell in my room, seemed it was coming from the pool area

the customer service, the pool/spa, comfortable beds and room set up

pool are was nice

breakfast was not great, but it was something.

it was good for hotel breakfast.

kitchen

very clean establishment and the breakfast was covid friendly

bar and pool close early

the pool was exceptionally clean and warm; made up for not having a hot tub/whirlpool

the pool area echos; amplifying every child’s scream and high pitch squeal lol it was migraine worthy

the pool is heated and clean

very new, and clean. very friendly and helpful staff. nice pool, comfortbale room.