the dogtrack & casino closeby

close to the casino.

awkward to access. not much in walking distance except casino. fridge did not work

the hotel is directly across the street from the casino, which is where we were headed

the interstate was close by and the casino was in walking distance

the pool area was so fantastic! i loved the covered area and there was plenty of seating.

pool has a lift for the

the elevator didn't smell and the pool and gym was clean

the pool and the bar and grill, my room was great too

outdoor pool closed in winter.

pool is closed.

beds and bedding were clean and comfortable, but the floor in the room was filthy and the pool was definitely not clean

pool was nice

was harrased by officers because of other tenants swimming in the pool after hours

pool not open

we are a family of 5 and everything about this place is great, continental breakfast, pool, rooms, location, staff

bed comfy, room clean. pool was fun

pool was shut down but it was an outdoor one & it was unseasonable cold weather

pool was closed for the season

the hotel pool isn't open

disappointed that the indoor pool was under construction but i understand that happens!

loved the location and the indoor pool

also very cool to have the pool

swimming pool towels were very small, like a hand towel, not a bath towel size.

i liked everything. the staff and everything else besides the pool was exceptional!

the breakfast was terrible i was told the pool was open and it was not the staff was

the pool was outside.

wifi was weak. maybe add heated pool. less chemicals

outdoor pool area was nice, very clean & well-kept but none of the tables/sitting areas had any shelter

there's too much light that comes through around the edges, especially when the room is by the pool on the first floor

had a great stay but unfortunately the pool was closed due to damage from a snow storm so our kids were disappointed about that but

what i didn't like was the pool was closed

great pool and wasn't directly on interstate so noise level was down

wish the pool was open earlier so i could have gotten a swim in before we left.

pool was clean and actually open

lol we did miss the pool which would’ve been great

room clean breakfast very good, hot and fresh staff absolutely fantastic!!

the room was very nice and clean. breakfast was delicious

breakfast options

breakfast was good, i was looking for hot chocolate due to the weather, however i was okay with the

pool looked like needed some attention so we didn’t go in

the pool was to small. wasn’t as “nice” as was expected for a 3 star

wet floor from ppl using the pool

pool was cold and cloudy

other convenient amenities include a guest laundry and a pool

they had a nice pool area and the view from our room was amazing

clean and the pool and location

great pool

pool could ve been cleaned out

location, pool, well-designed, view of river from room, & staff was nice!

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

of the reasons that we stayed at this hotel was for my child to be able to go swimming, but the pool was closed

the pool isn’t heated

kiddos were hoping the pool was bigger but was clean and worked fine !

the indoor pool was great considering it was too cold for an outdoor

every day; friendly staff; close to trolley; close to attractions and beale street; nice whirlpool and pool area; entrances locked and used our room card to enter

location was nice. staff was great. breakfast/pool and hot tub were nice as well.

outdoor salt water pool was beautiful

daughter was at the pool got sexually (verbally) harassed by boys passing by the property that was next to an allyey

facility was perfect the location was great, staff was great, liked the location of the pool and hot tub, i would stay there again

that the pool was getting fix but it’s back open

i also loved the view from the pool area

my room was beautiful, spacious and clean and i really enjoyed the rooftop pool

the rooftop pool was great !

good breakfast good to have free coffee and water available helpful staff nice pool

also beautiful pool and gym

very clean. gym and pool were awesome. great location just a block from beal street.

was perfect, the room, the pool, the bar and most importantly the staff

the indoor pool and comfortable bed. great view.

ducks' march, gorgeous interior, history, breakfast, kind bellmen with our daughter. pool!!!

clean rooms, friendly staff, pool and fitness room open round the clock, wifi, parking garage, and a great breakfast

it was right next to beale street, breakfast was good, gym and swimming pool were a nice touch

hotel, i really liked the security with having to use your room key everywhere; elevators, pool and other areas

bedding, great view, nice indoor pool and hot tub, liked the neutrogena products

pool is open 24 hrs breakfast was fantastic with lots of varieties

friendly staff, convenient location, clean, rooftop pool was great!

our only disappointment was that the pool was not open

i love the atmosphere the room was perfect had a pool view from the room everything was perfect

loved the bed & pool area.

the pool with artificial grass on the 8th floor was a neat feature

pool wasn't heated

indoor pool great valet staff downtown close to beale

pool was crowded

i really like that this facility had a indoor pool

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

our room smelled a little bit like cigarettes, and the pool was closed for cleaning.

clean, comfortable, nice pool and bar area

couldn't always find water or towles in gym, tiny towels for pool, when they were there

the outdoor pool, the staff particularly reginald the shuttle bus driver, the location.

pool lovely after a long day food good and great prices

small pool to splash in if you'd want to

the 2 items pool and no hot breakfast were due to the covid-19 outbreak so nothing could be done about it

decent workout space and pool

loved the pool

breakfast the room the location the indoor pool the convenient store inside and anna the manager has amazing customer

pool kinda small but that ok

pool wasn’t open

i also liked the indoor pool and fitness center

pool was very small and way too cold to go in

broken into in the middle of the day no help from staff no help trying to figure anything out the pool is closed when booking shows it as optional big disappointment my toilet handle was broken

no wheels chairs for elderly, no turkey or chicken for breakfast

didn't have breakfast, we had to leave early.

breakfast was wonderful

delicious breakfast, inside pool for the kids restaurant next door.

pool was closed and even tho they said it was breakfast, it was none

pool area was a little musty, but water was nice.

the indoor pool!

friendly employees, close to great restaurants, indoor heated pool, and our bed was super comfortable

location to reach memphis for a fair price: parking, highspeed wifi and close to food place

parking lot needs to be paved.

location to reach memphis for a fair price: parking, highspeed wifi and close to food place

have liked a little more room for parking for truck and trailer

smelled bad; traffic noise was very loud; felt unsafe; phone & wifi did not work; in december-room was cold; would not use the shower; you get what you pay for

in pool

the swimming pool was out of service for my entire stay at 90 plus degrees

younger teenage customers on pool

location,nice staff, everything clean. i love the pool :)

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

great location. clean and welcoming, even at midnight! beds very comfy, pool great for kids.

outdoor pool area was very nice

pool was a little dirty

pool, which was shaped like a guitar, wasn’t clean but it wasn’t swimming weather anyway

friendly staff, clean rooms, and the guitar pool is awesome

pool

the pool did not look really good

cleanliness and close to activities. kids loved the pool.

the only complaint i have is that there were no towels provided near the pool area.

the staff was friendly and helpful. had a good breakfast and we enjoyed the pool.

pool was nice and well-maintained

the pool could be updated

we also used the pool on this visit and could access it from our courtyard room sliding door, nice

the swimming pool looks nice but i didn't use it because it was still cold

no indoor pool

no indoor pool. no balconies.

our only disappointment was the pool closure but better to be safe

pool was closed and it is a main reason we stay is to enjoy pool side closed for 3 of the 4 days of

newness, pool noodles and towels provided, fire pit,outdoor games, elvis movie, cold free drink choices in

pool not opened

the pool was not open. no water.

thought it had indoor pool but ot didnt an it rained whole time we was here

refreshing pool

very humid and hot and pool closed at 9 after a long day of signtseeing we wanted to cool off in pool but they wouldnt

the staff was accommodating the pool was clean we heard that memphis is rough but this place didn’t feel dangerous there is gate

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room also directions how to get to walmart and to places to get stuff to eat restaurants

laundry facility was currently out of order

no laundry detergent available at front desk. 3rd day towel service but default.

the breakfast was great. the bed was very comfortable. very clean room.

i like about this hotel was the friendly staff and the complementary breakfast

the pool and court yard was beautiful

cozy and clean room nice pool around alot of shopping areas.

also, this was in the middle of may and although they do have a swimming pool, it wasn’t open

i have come in the summer months as well and the pool was so pretty and clean

pool was not very clean.

nice pool

didn’t use the pool but that area also seemed very clean and orderly

still hot outside and pool was already covered, so couldn't use the pool

staff and pool. breakfast was okay was looking for eggs or sausage links

pool shut

plus it has an outdoor pool which was very nice

they didn't have a pool.

i was strictly there to sleep, but it looked like the pool was nice and had vending machines and washer and dryer available for use

neither the gym nor the pool were open when i went there

location says that they have an outdoor pool, was the whole reason for me booking

the rooms were clean, the kids loved the pool, and cookies were delicious

the indoor pool and the movie theater being right next door.

pool was very nice also

indoor pool heating elements were not functioning, so it was too cold to swim

is a pool that is part inside and part outside

my son loved the pool and the hot chocolate maker

pool was a frigid temperature

pool

my children didn't get to go to the pool

the service the pool also the breakfast was excellent the rooms are clean bed are comfortable

the pool and hot tub, bar, the rooms were cozy and comfortable.

i also like the fact there was a bar, pool, the hotel was gated

i like the indoor pool

hot water exceptional, secured premises, friendly staff, beautiful decor, pleasant atmosphere and pool area was very peaceful

we enjoyed the pool areas as well as the updated lobby

the pool, gym and breakfast were all very nice

i wish the pool had been open because that was one of the reasons we booked there.

pool was not open

good breakfast, clean pool, room was clean and comfortable

nice pool

the hotel was billed as having a pool. the pool was closed

no pool

pool was green closed down and all we seen looking out the window. disgusting!

lots of food outlets locally, the only downside was the pool was shut

pool is nice and breakfast is good

pool the room was nice however the blanket was dirty

pool to be open

no outdoor seating to socialise after the pool area is closed

room was extremely clean and very spacious, the bed was comfortable it was nice to have a little kitchen to put things in the frig and and counter area with

breakfast was mediocre. could have used some hot foods and decaf coffee.

were comfortable, breakfast included, no hidden fees, friendly staff, pool, free parking, plenty of

couldnt use the pool because of covid ,the bathroom faucet didnt appear to have been cleaned ever

the pool was closed.

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

parking is small but not a big issue. pool was closed.

the pool was too cold.

son loved the indoor pool

the pool was freezing and the hot tub did not work. but we still enjoyed the pool

the pool wasn’t open

the pool area was too hot. there's no windows. it was like a sauna.

had the door open in the pool area so we got ate up by mosquitoes and a lot of nets flying around so couldn’t

clean pool and hot tub with towels provided

the beds were extremely comfy!! the pool and spa area were so relaxing .

everything. cleanliness to the pool

pool was closed

pool was closed because of covid 19 and my daughter who is 8 was sad

no blow dryer no indoor pool

didn’t get the full experience cause gym and pool are closed for corona but it was fun will do

the pool was closed

ran out of breakfast food on sunday.

the pool wasn’t open

pool

it had a pool

had the pool open.

everyone was nice it was great i wish the pool was working

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals for guests made to order she needs

the pool could have stayed open later

nice staff, pool clean

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

breakfast was great!!

breakfast and pool

the kids liked the indoor/outdoor pool

enjoyed the in door and out door pool area

pool is normally packed it's a little on the smaller

plus a half indoor/half outdoor swimming pool