the pool was freezing and the hot tub did not work. but we still enjoyed the pool

indoor pool was great for the kids and very pleased with the comfortable beds and spacious room

the pool area was too hot. there's no windows. it was like a sauna.

son loved the indoor pool

the pool bathroom could use attention more often. it was out of all paper products and unusable.

lots of food outlets locally, the only downside was the pool was shut

pool is nice and breakfast is good

pool was green closed down and all we seen looking out the window. disgusting!

covid 19 no pool but safety 1st

no pool

pool the room was nice however the blanket was dirty

no outdoor seating to socialise after the pool area is closed

pool to be open

love that our room was equipped with a kitchen and it was within walking distance of restaurants

breakfast was not much to get excited about

the pool

bathrooms could us some up dates,sad the pool was closed.

loved the pool

pool

the pool was out of service.

had hoped for a pool.

it had a pool that was open. it was clean. looks like the room was recently remodeled.

no pool or computer for personal use.

didn't like that on the website it said there was a pool and there was no pool

only drawback was no pool or hot tub.

plus a half indoor/half outdoor swimming pool

pool is normally packed it's a little on the smaller

pool and hot tub were clean and great to use after five hours in the

staff was very friendly and the amenities were great. clean rooms and an indoor pool and spa.

enjoyed the in door and out door pool area

pool

pool area

pool, hot breakfast, comfortable bed

cursing at their kids in the pool- i know this was out of control for

the pool

pool also needs cleaning

duvae covers the housekeeper didn't refresh towels after i asked her to didn't have enough soap pool wasn't

it had a pool

had the pool open.

everyone was nice it was great i wish the pool was working

couldnt use the pool because of covid ,the bathroom faucet didnt appear to have been cleaned ever

pool was not opened yet

nice attendant was very rude, pool was closed and it was only 8pm. the place was nice

parking is small but not a big issue. pool was closed.

pool needed cleaning

the indoor pool and spa was nice and clean

indoor pool facility and hot tub were great both the pool and the hot tub were very warm and

pool was closed due to covid

good location. we enjoyed the pool.

love the pool area

the pool was closed

no blow dryer no indoor pool

pool was closed because of covid 19 and my daughter who is 8 was sad

didn’t get the full experience cause gym and pool are closed for corona but it was fun will do

kitchen area with dishwasher was great

the pool could have stayed open later

due to covid 19 no clean towels for pool or for room was available for well over 12 hours

nice staff, pool clean

on the up side the kids could swim because the pool is outside breakfast was the part the lady cooks all meals for guests made to order she needs

pet fee is $150 per night. ridiculous. rude desk person.

it was good to have a pool and wi-if and the room was clean and good size.

lack of pool towels out

pool was clean

pool was closed because of covid

the indoor pool was not working properly,

clean pool and hot tub with towels provided

the room where the indoor pool is was miserably hot, therefore did not use it

the room was nice and the pool was fun!

pool was closed

the site says the pool is open until 11pm they close it at 10pm

the swimming pool was green. apparently having problems.

pool was not well maintained and there were no towels in the room we stayed in

food was great. room was great. kids loved the pool. staff was friendly.

my friends went to the pool, they felt the water could have been a little cleaner

the water pressure in the shower was poor and the pool could have been cleaner.

we enjoyed the pool & work out room

how strong the chlorine was in the pool

necessarily a deal breaker but first time in a saltwater pool

indoor pool great for the winter trip

it was very clean staff was friendly clean pool and most of all the room was nice and clean

the indoor pool, the room size, and the mini kitchen were perfect

non smoking room smelled like smoke, bugs in the room, phones in the room didnt work, why is the pool heated in 100 degree weather outside, hallways were nasty, no breakfast as stated before i

itself is very well kept, you can do laundry for free which was nice, free daily coffee and the pool was ok as well

the indoor pool was nice, but small; guests at pool did not observe healthy guidelines so we had to shorten

would've love a heated swimming pool.

noise in the evening from kids playing in the outdoor pool

appreciate the outdoor pool being pen at 8am

indoor pool...lol...

we requested a pool view room & it was on completely opposite side of hotel & we had to wait for them to get

the pool was outside!

pool had too much chlorine

of the main reasons we chose this hotel was the indoor pool so the kids could swim, most indoor pools are heated however this one wasn’t, it was

couldn't use the pool main i book there.

pool area was also very clean

just the pool being slightly cold and having to pay to wash clothes .

pool breakfast clean safe area

pool was cold, and for the price paid, breakfast should really be included.

the staff was very friendly and the pool was great

the indoor pool kept the kids happy.

really enjoyed the swimming pool

plus it has an outdoor pool which was very nice

web page listed a pool as one of the amenities, but it was closed looked like

the pool was a little dirty

only complaint is the whole hotel smelled like smoke and the pool wasn't as clean as it could have been

they didn't have a pool.

clean rooms working pool close to memphis shopping areas 2minute walk excellent.

i have come in the summer months as well and the pool was so pretty and clean

nice pool and sitting area

also, this was in the middle of may and although they do have a swimming pool, it wasn’t open

room was in front of the pool so it was a little loud during the evening

location was good for downtown and gracelands swimming pool good. breakfast good

nice pool

still hot outside and pool was already covered, so couldn't use the pool

staff and pool. breakfast was okay was looking for eggs or sausage links

didn’t use the pool but that area also seemed very clean and orderly

beautiful grounds and pool area

airport more than anything but will definitely be back to visit graceland, swim in the beautiful pool area, etc

pool not opened

pool was closed and it is a main reason we stay is to enjoy pool side closed for 3 of the 4 days of

our only disappointment was the pool closure but better to be safe

no indoor pool

friendly staff, clean rooms, and the guitar pool is awesome

also we absolutely loved the guitar shaped saltwater pool

new building. close to graceland. shuttle service. nice pool area

great location. clean and welcoming, even at midnight! beds very comfy, pool great for kids.

very clean, everything worked good and pool was clean and relaxing

the pool was not open. no water.

classic! if you're an elvis can there is no other place to stay!!! great pool!

the staff was accommodating the pool was clean we heard that memphis is rough but this place didn’t feel dangerous there is gate

thought it had indoor pool but ot didnt an it rained whole time we was here

cleanliness and close to activities. kids loved the pool.

very nice very clean. pool was my favorite part.

the staff was friendly and helpful. had a good breakfast and we enjoyed the pool.

everything went very well and i loved the pool area, so relaxing.

pool

it has an outdoor pool but it was too cold to swim.

wonderfull stay on the way to florida, clean large room, pool and parking. good breakfast.

outdoor pool

my children really enjoyed the pool, before the rain started

that the pool was closed

pool was nice and well-maintained

no indoor pool

the swimming pool looks nice but i didn't use it because it was still cold

pool was working and

close to graceland, pool for a swim after a hot day

parking lot needs work. pool not clean. no view. poor breakfast choices.

pool wa nice and the ac worked good..

pool was dirty (algae growing on sides foreign object at bottom of pool) there were patio tables

my favorite part was definitively the jacuzzi bathtub. very spacious room! plus the pool!

heated pool.

pool toys need to be replaced

nice pool

decent pool, and it was open

the pool was closed due to covid... no fault of the hotel.

pool breakfast location

outside swimming pool

everything! amazing view and pool!

elevators and pool exit door should've been monitored for cleanliness and dried more frequently

the pool. it really felt at home

the 1st clerk that greeted me when i 1st got to facility and fact it had a pool

breakfast was very bland and not well stocked

breakfast could be better. the waffles was horrible and not done

the breakfast was mostly bread

also the breakfast selection was very slim and not the greatest

didn’t like the breakfast hostess

sink clogged, room door wouldn't close without slamming it, the door to the pool would shut so violently it could knock you over, the cabinets in the room were chipped and

the pool was covered some what clean had coffee but no coffee maker

the swimming pool that's about it

pool, the kids enjoyed it.

the pool area is deceiving and very small ,the sitting area had loose gravel on the ground that should

the size of the room, the tv, the staff, and the grill & pool was so wonderful.

right off the highway with surrounding restaurants. heated indoor pool for the kids.

pool was closed for maintenance

breakfast could have been better. the pool was dirty.

pool not usable too hot and high chlorine smell

i wanted to get in the pool so bad but i know with the virus going on they are being safe

staff was excellent, the pool was nice and warm, we were made to feel safe, welcomed, and at

the breakfast and indoor pool were very enjoyable

the swimming pool was down for a day or two

the pool was inside. the breakfast was delicious! not to mention the location was everything!

love the indoor pool it was very comfortable beds very clean and the staff was very nice

walmart is conveniently located behind this hotel as well as restaurants there was an indoor pool and the breakfast was tasty with many options to choose from and 24/7 coffee as well as a

! everything!!!!the pool! the breakfast

the pool the breakfast the room view great location everything was great

cleanz friendly, warm pool good breakfast.

the only thing i didnt like was the pool

room nd pool breakfast nd the staff

pool was still open, which was a unexpected plus

so, i had to do it myself and the towels she gave was pool towels

stayed there to enjoy the pool during vacation

he had an inside pool and hot tub

the pool and hot tub, bar, the rooms were cozy and comfortable.

i also like the fact there was a bar, pool, the hotel was gated

if i had to say anything at all is i wish the pool area stayed open longer than 10pm

hot water exceptional, secured premises, friendly staff, beautiful decor, pleasant atmosphere and pool area was very peaceful

kiddos were hoping the pool was bigger but was clean and worked fine !

location to attractions. heated pool. free breakfast. cleanliness and spacious. pricing

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

the indoor pool was great considering it was too cold for an outdoor

have any complaints, kiddos would have like a deeper pool but other than that everything is great

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus

the facility is wonderful!!! and the pool is great!!

pool

pool was a frigid temperature

the pool room needs more color, the color looked sad.

my son feet got cut up around the pool

the pool wasn’t clean and the breakfast was okay.

the outdoor pool would have been nice, but we arrived later so we were not able to use it

we chose the space based on it having a pool and it was out of service, but that wasn't said until we go down to the pool and it was locked

smoke area, breakfast, pool

the pool was open (big plus because it was hot as the african savannah that weekend)

bedding, great view, nice indoor pool and hot tub, liked the neutrogena products

pool is open 24 hrs breakfast was fantastic with lots of varieties

the pool wasn't working ud83dude2d

location was all around good just the pool was too cold to be a indoor pool room was super clean and everything was great view was good

location, pool, well-designed, view of river from room, & staff was nice!

pool

the pool area have cabanas, fire pit just gorgeous

loved the resort style pool too

location, fantastic staff, comfortable beds, balcony and great pool area.

it was parked in front of the hotel, 4 pm, bright day, next to the pool and a highly traveled street

the swimming pool was out of service for my entire stay at 90 plus degrees

great pool facilities

pool said closed due to sharks being seen in it

location,nice staff, everything clean. i love the pool :)

room great, indoor pool, good breakfast

lovely clean spacious room, smart lobby with tea and coffee, inviting indoor pool and good breakfast choice included

decent workout space and pool

the 2 items pool and no hot breakfast were due to the covid-19 outbreak so nothing could be done about it

and the indoor pool and breakfast made my grandbaby the happiest guest ever lol

breakfast or no food and dat was the main reason of booking this particular room,for the food and pool

everything was great, welcoming staff ,clean pool and central location.

pool wasn't heated

indoor pool great valet staff downtown close to beale

originally chose this hotel to utilize the indoor pool during the colder months & the pool wasn't heated

the indoor pool and comfortable bed. great view.

the pool was so beautiful and we spent a lot of time there

was perfect, the room, the pool, the bar and most importantly the staff

the pool area could be spruced up a little.

the pool area was overly wet on the floors and unsafe

i enjoyed most was the direct view of the pool

friendly staff, convenient location, clean, rooftop pool was great!

the decor was super cool, beds were comfortable, and the pool area was very relaxing.

other than the pool being freezing, the stay was amazing.

loved the bed & pool area.

daughter was at the pool got sexually (verbally) harassed by boys passing by the property that was next to an allyey

the pool and hot tub were fun

facility was perfect the location was great, staff was great, liked the location of the pool and hot tub, i would stay there again

pool (outside) needed some attention when we were there

location was nice. staff was great. breakfast/pool and hot tub were nice as well.

great bright room with a view. pool was a great relief at the end of a hot day.

we particularly enjoyed the rooftop pool and sun deck

that the pool was getting fix but it’s back open

friendly staff. good breakfast. clean rooms. nice view from pool.

location, view from 9th floor pool area, cleanliness, room décor, breakfast

the pool wasn't available for the kids to swim

the outdoor pool, the staff particularly reginald the shuttle bus driver, the location.

pool too

couldn't always find water or towles in gym, tiny towels for pool, when they were there

i like the pool and the view of the city.